National Insurance Company — national insurance company online two wheeler policy renewal, money debited but policy not generated

Address:Ernakulam, Kerala, 686662
Website:www.niconline.co.in

I am leela baby having hero pleasure scooter (Kl-17-j-8346). My existing two wheeler insurance policy is expiring on 29/10/2017, so i made an online renewal of this policy from the national insurance co. Website today 02/10/2017, 7.58 p. M using sbi internet banking option. Money is debited from my account but after that webpage generated error and did not displayed the policy details. Details are given below:

The transaction id is cm[protected]

My existing policy no :[protected]

Premium amount debited : rs.1167/-

Sbi transaction no : 16230131

I want the renewed policy details or a refund immediately.

Regards,

Leela baby
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I had my claim approved one moth ago, but I haven't received my claimed amount yet in my bank account.

Processing Status : Approval Received and Awaiting Payment Details from insurer

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