National Insurance Company — Regarding non generation of policy

Address:753010
Website:www.niconline.in

Dear Sir,
I had renewed the insurance of my Motor cycle from National Insurance Co. Ltd on 23.08.2016 through their website www.niconline.in. But unfortunately after the deduction of renewal premium from my account the policy was not generated. I waited for the policy for the next day as they use to send the policy to my mail id earlier.
But this time no policy was sent to my mail id. I have already given 8 complains/reminders on various dates to the concerned company through their representatives. Every Representative assures to solve the problem within 2 days.But no one is concerned about my problem.

My request was booked under Case Number[protected] on Dtd 27.08.2016. Till now almost 23 days passed but no results

Once again i would be highly obeliged if you solve my problem as soon as possible. Due to the absence of policy I am unable to run the motor cycle on the road.
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National Insurance Company customer support has been notified about the posted complaint.
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Dear sir
I have renewed my car insurance policy no[protected]customer I'd [protected] on line on 27/01/2018 16:17 &payment for the amount of Rs 6708 has been made to your company by sbi netbanking of which your transaction I'd EASI[protected] but still I have not received my policy document after the lapse of eleven days of time how can you be so insensitive. After the repeated request of govt of India to promote the digital India your company can behave like this.Regarding the problem I also called your customer care no when I have been assured to receive my document in two working days but it is of no use I kindly request you to kindly resolve my problem &send me policy document in electronic form on my e mail address earliest.

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    National Insurance Company Phone
    +91 33 2283 1706
    +91 33 2283 1705
    National Insurance Company Address
    3, Middleton Street, Prafulla Chandra Sen Sarani, Kolkata, West Bengal, India - 700071
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