[Resolved]  National Insurance Company — Unable to provide Policy Document

Address:

Hyderabad, Andhra Pradesh

I renewed the insurance policy for my bike online last year. It has expired and so I am trying to get a new one for which I need the old policy document. I have the policy number but not the document. NIC has not been able to provide me the document, when I contacted the customer care they told me to go to the office. When I went to the local office they told me they can't extract the information from their system. I can't believe that I have the policy number (National insurance only) but they can't provide me a document from that. And they are also not ready to provide me No-Claim bonus because I don't have the document. I have been a NIC customer for almost 10 years now and they are can't even provide such basic information.