National Payments Corporation Of India — amount debited but not credited

Address:

INDURTHI NAGAR, 2nd Line, ONGOLE, 523001

I made transaction 2000/- on[protected] at 2.50 p.m approx through NPCI gateway *99# . Amount debited from my bank account but not credited beneficiary account. Transaction is showing as failure. But I got message from U.P.I as success. I have given a complaint already but my money not refunded yet.
I request you to kindly refund my money as soon as possible.
Name: DEVARAPALLI RAMAIAH
A/C No: [protected]
Beneficiary account No. [protected]
Amount : 2000/-
Date :[protected]