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National Payments Corporation of India [NPCI] Complaints & Reviews

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Updated: Jan 22, 2026
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National Payments Corporation of India [NPCI] reviews & complaints page 10

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P
pandit@amit
from Jamshedpur, Jharkhand
Apr 23, 2022
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Sir I have done a transaction on 7/4/22, of ₹1166 to the merchant flipkart through BHIM UPI, but the amount is debited from my account, neither order confirmed nor money refunded to my account. It's already 16 days over. I call the bhim customer care they told that your transaction is successful but the flipkart is telling the they have not received payment. Kindly do necessary action at your end immediately to refund the amount immediately. Transaction details are attached and mentioned below.
BHIM UPI no-[protected]
Transaction no[protected]
BHIM UPI complaint number[protected]
Paid to UPI [protected]@axl
National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
Apr 23, 2022
Updated by pandit@amit
Not resolved yet
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    NAGABHASKAR KATURI
    from Hyderabad, Telangana
    Apr 19, 2022
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    Aadhaar mapping does not exist/Aadhaar number not mapped to IIN
    Banking personnel told Aadhar linking done to account but i cant receive money from government end by saying status "Aadhaar mapping does not exist/Aadhaar number not mapped to IIN" everytime.
    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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      R
      RAJATMALIK
      Apr 16, 2022
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      Address: C-332, Swarn Jayanti Puram, Ghazaibad, 201002

      Amount is debited but not received, Please help as i am not getting help from bank and Phone pay.

      Transaction Id: T2204141559291251592415
      UTR No :[protected]
      Transaction Date: 14th April 2022
      Transaction Time : 04:39pm

      UPI ID : [protected]@ybI
      MObile No : [protected]
      Email Id : malik.[protected]@gmail.com
      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
      Apr 16, 2022
      Updated by RAJATMALIK
      Please find the attached payment screenshot

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        S
        sooraj bhandari
        Apr 8, 2022
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        Address: Malhan naya gaon shymla by paas dehradun

        Dear sir
        Today i have received a message from phone pay social media fraud and i accidently pay 805 to the frauds account
        Sir this is my humble request to you please refund my money as soon as possible.
        - thankyou sir
        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
        Apr 08, 2022
        Updated by sooraj bhandari
        Dear sir
        Today i have received a message from phone pay social media fraud and i accidently pay 805 to the frauds account
        Sir this is my humble request to you please refund my money as soon as possible.
        - thankyou sir

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          K
          Kunwar Aaryan
          Apr 4, 2022
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          Address: Jamshedpur, Jharkhand

          Hi my name is sunny, I made a transaction to a gaming website on saturday, 02/04/2022 at 7.31 PM for the amount of rs. 4999.69. UPI transaction id for this is,[protected]. It got stuck. today in the morning at 1.49 AM, it got processed. Now, I contacted the customer service of the gaming platform and they are saying that my bank has declined the transaction. When I contacted my bank, i.e., Paytm payments bank.. they are saying that the amount has been credited to the receiver's account. I asked for the account statement from the gaming website but they refuse to send me the same and said that they can not for the security reasons. I have the screenshot of the conversation with the customer care of the said website. Both the merchant and the bank are saying that they don't have my money. Please do interfere in this and help me get my money. Please do check with the receiver's bank if they have credited the amount to his account. The UPI id of the said platform is [protected]@kotak.
          National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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            P
            praxitaa
            from Mangalore, Karnataka
            Mar 31, 2022
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            My Acknowledgment number: 11084589

            I selected the wrong payment method in the last step and could not go back

            Had to close the session

            when I try to register again it says "PRAN Linked to PAN "

            When I try to complete Pending registration I get the Error:

            The response from the Payment Gateway for the payment attempt against this acknowledgment number is awaited. We request you to wait for the re-try of the payment process for registration in NPS
            National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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              S
              Shweta Baraik
              from Ranchi, Jharkhand
              Mar 30, 2022
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              Address: Lower Burdhwan Compound Jatin Chandra Road Anand Gopal Complex flat no.303 Lalpur Ranchi Jharkhand

              Hello Sir/Ma'am I am Shweta Baraik from Ranchi Jharkhand. Today I received a call from this number ([protected] and whatsapp - [protected])
              he was asking me about a reward that I won from PhonePe of Rs. 5000. He was asking me to do further process in PhonePe app to receive the award when I asked him about his real I'd then he provided me his another Whatsapp number to provide more detail. But when I opened PhonePe to see the reward notification in the app then mistakenly I clicked the proceed option that was already appeared on the screen. Then suddenly I got a message from my Canara Bank that Rs. 1000 has been deducted from my account through PhonePe twice. Then I understood what has happened and I asked him to refund my money but he told me to add more balance on your account to receive the award as my bank balance was very low.
              So Sir/ Ma'am Please Kindly help me to get my money back. As I am student so that it would be a great loss for me.
              National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                S
                Shweta Baraik
                from Ranchi, Jharkhand
                Mar 30, 2022
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                Address: Lower Burdhwan Compound Jatin Chandra Road, Anand Gopal Complex Lalpur Ranchi Jharkhand

                Hello Sir/ Ma'am I am Shweta Baraik from Ranchi Jharkhand. Today I got a call from phonepay the numbers are (whatsapp- [protected] and [protected]) as they asked me that I won a reward of Rs 5000 from phonepay and I have to do some further process from my phonepay app. They were claiming that they belonged to the Phonepay company. Then they send a message written Rs. 1000 then they asked me to click the option but mistakenly I touched the screen and the pay option was approved which was showing on the centre of the screen. Then suddenly my money Rs1000 has been deducted from my phonepay account. But then I understood the situations and I asked them to refund my money but due to insufficient balance in my account they said they are unable to do further process and then they dismissed my call.
                Sir /ma'am this is my humble request to you please help me to get my money back as I am a student and it would be a great loss for me.
                National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                  S
                  Siddaram Reddy123
                  Mar 30, 2022
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                  Unauthorized / fraudulent transactions have been done from my SBI credit card on dt-29.03.2022 @ 02:30 p.m. of Rs. 59400/- at FLIPKART PAYMENTS - BANGALORE. Total 4 nos.unauthorized / fraudulent transactions, each of Rs. 14850 have been done by someone to flipkart payment. I have lodge a complaint in SBI Card about the same. Since the amount is transferred to your esteem organization's account, it is requested to please stop the payment for above transaction reference numbers and please initiate refund process to my SBI credit card at the earliest. My contact no. is [protected] and email id : [protected]@gmail.com
                  National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                    P
                    Priyankak@12
                    Mar 28, 2022
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                    I was in the process of registering for NPS account. I updated my details and uploaded the required documents. Then i tried to make a payment but got stuck at the payment gateway. Now I am trying to log in using my acknowledgment id and date, but I am getting the following error"

                    "The response from the Payment Gateway for the payment attempt against this acknowledgment number is awaited. We request you to wait for the re-try of the payment process for registration in NPS #"

                    Ack id : 11064119
                    Ack date : 28/03/2022
                    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                    Mar 30, 2022
                    Updated by Priyankak@12
                    It's not resolved yet.
                    Mar 30, 2022
                    Updated by Priyankak@12
                    It's not resolved yet. Please do the needful urgently.
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                      P
                      Prashansa1
                      from Jagadhri, Haryana
                      Mar 22, 2022
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                      Respected Sir,
                      I have made four transaction from Google pay each of Rs 8650, Rs 5500, Rs 8650 again & Rs 5500 again to Fraud person who cheated me against Helicopter service for Mata Vaishno Devi. I asked him book 5 tickets so in total he took from us Rs 28300. Sir neither he booked the ticket nor he has returned the money. He did a Fraud with us. I am a small School Government Teacher. I don't have that much of income. I have to pay loan from this salary as well. Please Sir help me in getting the refund. I have complaint about this in bank as well. But they have put it in Shadow amount which we are not able to withdraw. Complaint number is attached herewith. I am requesting u sir please help me in getting the refund. I will be very thankful to you.
                      Yours faithfully,
                      Vishesh Bansal.
                      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                        Z
                        zicopooh
                        from Sikar, Rajasthan
                        Mar 21, 2022
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                        Address: Sadabahar colony,kabwarpura road,po-sikar,pin-332001

                        On 30.08.2021, I made four transactions as an agent from a fraud site(www.kk6ab.com) cheated me.I made four UPI transactions from my IDBI BANK (ac no-[protected]).(1)UPI TRANSACTION[protected], Rs.500 was paid via googlepay. (2) UPI TRANSACTION ID[protected], Rs.500 was paid via googlepay.(3)UPI TRANSACTION[protected]..Rs.1891.16 was paid..(4)Transaction id upi[protected]..Rs.6412.36 was paid...In transaction 1, 2, 3 the beneficiary ac no[protected] and IFSC-SBIN0016209...Transaction 4-The beneficiary ac[protected] and IFSC-ICIC0000001...I WANT MY MONEY BACK IN MY AC.IDBI BANK HAS NOT YET REFUNDED ANY AMOUNT DESPITE ASSURANCES.MY PHONE NO -[protected] AND MAIL [protected]@gmail.com...
                        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                          P
                          Prasad Kancharla
                          Mar 18, 2022
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                          Address: Chandanagar, Hyderabad, Telangana

                          Requesting to remove 'Request' option from payment APPs.
                          As name indicates 'Payment APPS' should be for payment purpose only. Due to available 'Request' option we could see many fraudulent transactions, our cyber crime team can help if statistics required.
                          Some possible suggestions are:
                          1. You may categorize APPs with and without 'Request' options. Users may chose appropriate APPs while installing.
                          2. By default responding to 'Request' option should be disabled, users can enable if they want to respond to 'Request'
                          3. Instruct APPs to build some signs or colors to differentiate whether users are receiving or paying money.
                          4. 'Request' option should not send any SMS with link to respond.
                          National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                            S
                            SureshaH
                            Mar 15, 2022
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                            Address: hanchinal camp karnataka

                            My aadhar is seeding to yesbank but in
                            Aadhar website shows my old closed account due to this schlorship not getting please solve the issue
                            Bank account number-[protected]
                            Aadhar number[protected]
                            National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                              S
                              saroon mangrati
                              Mar 14, 2022
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                              Address: Pokhriabong bazar, Near state Bank of India

                              I did a txn on 28/02/2022 the tranaction got failed but amount debited from account and yet not reserved
                              National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                                A
                                Akash582
                                from Mumbai, Maharashtra
                                Mar 13, 2022
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                                My adhar not seeded with bank .
                                National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                                  J
                                  Joti Singgh
                                  Mar 11, 2022
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                                  Address: Korba chhattisgarh

                                  [protected] ko mujhe ([protected]) is number se call aaya ki tumhare papa ki jaan khatre me hai turant 30000/- phone pay(UPI) kro.. Ghabrahat me aakar maine[protected]/- total 30000/- transfer krdiye the..

                                  Maine iski complain bilaspur police station me 31-01-22 ko darj krai thi..
                                  Uske bad apne SBI MP. Nagar korba branch me bhi sikayat darj ki.

                                  Mera complain id number 83028833 hai
                                  National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                                    M
                                    Muralikrishnan H
                                    from Hyderabad, Telangana
                                    Mar 10, 2022
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                                    I had fastag with SBI but it has been surrendered. My vehicle number( TN10BB4209) is still showing as blacklisted and its causing problems to cross Tolls

                                    Need your help to remove my vehicle number from Blacklist
                                    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                                      Rakhu Das
                                      Mar 10, 2022
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                                      Address: Gharmora gaon, P.O. -Gharmora, Dist-Lakhimpur

                                      I transection a upi in Paytm on[protected]. Did! transection It was failed but the amount was debit and the acoount of 2nd person has not been credit till date! So refund my money soon! I pray politely!
                                      My UPI Tran. id-T2203050650039827742216
                                      Amount- 200.00
                                      [protected]@ybl
                                      Debit from - Assam Gramin Vikash Bank
                                      Phone no(Register)- [protected]
                                      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                                      Mar 10, 2022
                                      Updated by Rakhu Das
                                      I transection a upi in Paytm on[protected]. Did! transection It was failed but the amount was debit and the acoount of 2nd person has not been credit till date! So refund my money soon! I pray politely!
                                      My UPI Tran. id-T2203050650039827742216
                                      Amount- 200.00
                                      [protected]@ybl
                                      Debit from - Assam Gramin Vikash Bank
                                      Phone no(Register)- [protected]

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                                        Rakhu Das
                                        Mar 10, 2022
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                                        Address: Gharmora gaon, P.O. -Gharmora, Dist-Lakhimpur

                                        I transection a upi in Paytm on 01\03\2022. Did! transection It was failed but the amount was debit and the account of 2nd person has not been credit till date! So refund my money soon! I pray politely!
                                        My UPI ref. No[protected]
                                        Amount- 4000.00
                                        VPA-[protected]@paytm
                                        Debit from - Assam Gramin Vikash Bank
                                        Phone no(Register)- [protected]
                                        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                                        Mar 10, 2022
                                        Updated by Rakhu Das
                                        I transection a upi in Paytm on 0132022. Did! transection It was failed but the amount was debit and the account of 2nd person has not been credit till date! So refund my money soon! I pray politely!
                                        My UPI ref. No[protected]
                                        Amount- 4000.00
                                        VPA-[protected]@paytm
                                        Debit from - Assam Gramin Vikash Bank
                                        Phone no(Register)- [protected]

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