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National Payments Corporation of India [NPCI] Complaints & Reviews

www.npci.org.in

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Updated: Jan 22, 2026

Complaints 4226

Resolved

364

Unresolved

3862

Bad 😕 It seems that National Payments Corporation of India [NPCI] has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Address: 400101

Sir, my father name is indradev gupta, he has submitted aadhaar card in
Bank and aadhaar is updated in her bank account but the npci status is
Still inactive. I have account in punjab national bank
Account number : [protected]
Ifsc code : punb0387100
Adhaar no. :[protected]

Subsidy transfer status : subsidy transfer failed due to aadhaar number inactive

So please update account in npci.

Oct 30, 2018

Complaint marked as Resolved

Dear Sir, As per NPCI mapper database, the given Aadhaar number xxxxxxxx49 is inactive with PUNJAB NATIONAL BANK from 10-09-2018. Please note that Aadhaar Seeding, activation/de-activation will be done by your Bank only. Please refer the attached Aadhaar Seeding Process & FAQ for customers Visit your bank/branch in person and submit the enclosed customer consent form and provide us the scanned copy of the acknowledgement provided by the bank to enable us take this up with them. Thanks & Regards NACH TEAM National Payments Corporation of India From: [email protected]

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

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D

dubeyvivek1986

from Noida, Uttar Pradesh

Oct 12, 2018

Sir my name is viveka nand dubey my consumer no. With idane gas service is cx7859497 and a/c no is [protected] with punjab national bank as i mapped my adhaar on npci its showing adhar is inactive due this i am not getting my subsidy for last two times so please tell me the way to solve this probles as soon as possible .

N

Neelalakshmi

from Tura, Meghalaya

Oct 12, 2018

My bank account is not linked with npci account

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Address: 482008

Hell sir, my name is hitendra kumar sharma.
My aadhar submitted in both lpg distributer &
My axis-bank jabalpur. Thereafter my aadhar link in lpg distributor & aadhar link my axis-bank account but npci showing in inactive.
My lpg subsidy not transfer in my account. They showing aadhar not active.
Many times i contact bank & told to active my adhar in my account but they said aadhar is already active.
After when i check online in mylpg.in website there showing aadhar is active in bank but npci database is inactive.
Please solve my problem sir. My all details as following

My aadhar no. :[protected]
My account no.: [protected]
Ifsc code : utib0000128

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

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Address: Hisar, Haryana, 125033

Respected sir

I have linked my aadhar card no.[protected] to pnb bank account no. [protected] but my lpg subsidy not transferred in account due to status o[censored]nactive aadhar card please active my aadhar card then i received my lpg subsidy. Please resolve this issue

Aadhar card no.[protected]
Pnb account [protected]
Ifsc code punb0019700
Lpgid[protected]

Lpg consumer no. 20925 bharat gas

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

Oct 16, 2018

Updated by rahul49saini Respected Sir I have complaint to you
Wrong account No. My Account No. is [protected] please ignore previous complaint Account no. & Resolve my Issue

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Address: 400607

My name. Mr. Mohan udaysing sawant
Adhar no.[protected]
Lpg connection bharat petroleum corporation ltd. Dealer - u. G. Gas services, thane (West) no. 112278, customer no. 365445.
I am regularly receiving lpg cylinder subsidy in bank account no.[protected] at bank of maharashtra, branch - g. B. Road, thane west
Ifsc code mahb0001302.
Now i have closed my account with above bank. Pl. Guide me how to transfer the subsidy to another bank, state bank of india, naupada branch, thane, ifsc code sbin0005354, s/b account no. [protected].

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Address: Lucknow, Uttar Pradesh

Sir, i have updated/relink my aadhaar no.[protected] with my canara bank account on 01/10/2018 for receiving my subsidy of my lpg id no.[protected]. Sorry to inform you that till today mapping of my above last updated/relink aadhaar with canara bank account is not done. The aadhaar linking status with bank is still showing inactive with punjab national bank on the web site o[censored]idai. Kindly initiate action for mapping my above aadhaar number with my canara bank account to enable me to receive my lpg subsidy which is withheld since last september, 2018.

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

Oct 11, 2018

Updated by omduttshukla Till today no action has been initiated

Oct 12, 2018

Updated by omduttshukla Till today no action has been initiated by NPCI customer support.

Oct 14, 2018

Updated by omduttshukla No action has been initiated till date.

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Address: 522501

Good afternoon respected sir, my name is ravi kumar iam from andhra pradesh i have an account in state bank of india my account number is[protected] ifsc code: sbhy0021103. My aadhar number is[protected] i have updated several times my aadhar with thumb impression at bank branch office.. Recently also i update my account is active with aadhar but not mapped with aadhar still.. So iam not available for government schemes so please kindly verify my problem and please rectify my problem sir..

Aadhar number:[protected]
Account number :[protected]
Ifsc code: sbhy0021103

Thank u,
With regards,
Gatte sarika

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

Oct 11, 2018

Updated by gatte Good afternoon respected sir, my name is Gatte Sarika i am from andhra pradesh i have an account in state bank of india my account number is[protected] Ifsc code: SBHY0021103. My aadhar number is[protected] i have updated several times my aadhar with thumb impression at bank branch office.. Recently also i update my account is active with aadhar but not mapped with aadhar still.. So iam not available for government schemes so please kindly verify my problem and please rectify my problem sir..

Aadhar number:[protected]
Account number :[protected]
Ifsc code: SBHY0021103

Thank u,
With regards,
GATTE SARIKA

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Address: Chittoor, Andhra Pradesh, 517642

Dear sir i have linked my adhaar[protected] with my bank account and my scholarship also. But according to ncpi (Aadhaar linking status in bank (As per npci : not submitted) not submitted i have asked so many times in my bank and they said they had done from his side and updated my adhaar with my bank account, and its not updated from npci. And how i know the status of this, bank person given the adhaar linking receipt with my bank account. Please tell me the solutions about this issue. My mobile no.[[protected]].

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

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Address: 560078

Dear sir/madam,

Below are my lpg details:

Name: venkatesh prasad kr (Unemployed)
Mail id: [protected]@yahoo.com
Indane lpg id: 3 [protected]
Consumer no: [protected]
Registered mobile: [protected]
Address: #34, mahalakshmi nilaya, opp. To rangashankara, jp nagar 2nd phase, bangalore-560078
Aadhar number:[protected]

My subsidy is going to closed yes bank account no: [protected]. Yes bank says once account is closed, there is no link with aadhar number. Hence i opened new yes bank account no: [protected]. But again the subsidy amount was going to the same closed account.

Then yes bank raised a request with npci to replace the old account with new one.

But still i am not getting the subsidy.

Please let me know what to do next.

Regards,
Venkatesh prasad kr

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

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Address: New Delhi, Delhi, 110096

Dear sir, i have linked my aadhaar[protected] with my bank account pnb and my lpg distributor also. But according to ncpi (Aadhaar linking status in bank (As per npci : not submitted) not submitted i have asked so many times in my bank and they said they had done from his side and updated my aadhaar with my bank account, and its not updated from npci it is not our work same told gas agency, how can handle this problem, so pleas kindly define the whose person help in this matter. And how i know the status of this, bank person given the aadhaar linking receipt with my bank account. Please tell me the solutions about this issue.

Thanks & regard
Kusum kumari
Mail - [protected]@gmail.com
Mob no - [protected]...

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

Oct 15, 2018

Updated by [email protected] Dear Team,

Any update for same .

Oct 17, 2018

Updated by [email protected] kindly update my aadhar lik with npci .
LPGID[protected]
AADHAR NO[protected]
A/C NO- [protected]
A/C HOLDER NAME - KUSUM KUMARI
CUTOMER NO- CSM000281
i will obliged to you .

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Address: Darjeeling, West Bengal, 734014

Dear sir
My name is sarbjit pathak i have 2 account in hdfc bank and i have submitted adhaar card in bank and adhaar is updated in my bank account but the npci status is still inactive. I have bank account in bank : hdfc bank ltd, account number : [protected], ifsc code : hdfc0002060, adhaar number :[protected]. So please update my account in npci. Thank u sir

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

Nov 03, 2018

Updated by sarwjeet Dear sir
My name is sarbjit pathak i have 2 account in hdfc bank and i have submitted adhaar card in bank and adhaar is updated in my bank account but the npci status is still inactive. I have bank account in bank : hdfc bank ltd, account number : [protected], ifsc code : hdfc0002060, adhaar number :[protected]. So please update my account in npci. Please solve this This is second time i send complain

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S

sreenivas adapa

from Amguri, Assam

Oct 11, 2018

My name is adapa sumathi my aadhar number is[protected] and Punjab national bank Account NO: [protected] .
i closed my account in punjab national bank. But my aadhar was link to punjab national bank. I kindly requesting you to please remove aadhar link in punjab national bank and aadhar link add to my canara banak account no[protected]

P

Pradhan Sanjeev

from Dimapur, Assam

Oct 11, 2018

Sir my subsidy amount not transform in my account my Aadhaara no also link to bank or distributor please short out my problem . consumer no[protected]

A

Ananth Pallavur

from Bengaluru, Karnataka

Oct 11, 2018

Hi sir, I have updated my Aadhar no to my axis bank account, but I am not able to get my LPG subsidy due to Aadhar not linked with NPCI .so please help me to resolve the issue to get my subsidy. Aadhar no:[protected] and mobile no:[protected]

Axis Bank Customer Care's response, Oct 11, 2018

Hi, we request you to liaise up with the NPCI for information on the same. Regards, Team Axis Bank.

V

Venkatesh Puppala

from Visakhapatnam, Andhra Pradesh

Oct 11, 2018

Hi sir, I have a account in SBI and Aadhaar is linked to it But in Aadhaar site it was showing that it was not linked . please solve this problem sir .
Account number : [protected]
Aadhar number :[protected]

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Hi sir,
My name is named mate, i have submitted aadhar card in bank and aadhar is updated in my bank account but the npci status is still inactive. I have bank account in
Hdfc bank,
Account number: [protected]
Ifsc code: hdfc0000825
Aadhar number:[protected]
So please update my account in npci.
Please let me know if required any details
Thanks

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Address: Lucknow, Uttar Pradesh

Sir, i have updated/relink my aadhaar no.[protected] with my canara bank account on 01/10/2018 to recieve my lpg subsidy. But sorry to inform you that still the status of linking aadhaar with bank account on uidai.gov.in is showing inactive at punjab national bank and stand unable me to recieve my gas subsidy.in view of the above kindly initiate action for mapping of my last updated/relinked aadhaar with my canara bank account and help me to take me out from this mental tention. Previously also i have requested for the same. Yor contact number and tollfree number are always busy. Submitted for sympathetic consideration.

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

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H

Haribabu Mydala

from Anantapur, Andhra Pradesh

Oct 11, 2018

Sir my name is madala hariprasad i linked my addhar to bank account but npci inactive so that I unable get my subsidy from government
Pls resolve this issue my account number is
[protected] and my adhar number is[protected] and my mobile number is [protected] pls solve this thankyou

B

Bezawada Raja

from Visakhapatnam, Andhra Pradesh

Oct 11, 2018

Sir, my name is BEZAWADA RAJA i have account in
Bank of India my account linked with aadhar i applied for my government scheme of yuvanestham scheme. scheme amount is not credited to my bank account why because npci not activited to my account so please solve my problem immediately

V

vipinder

from Delhi, Delhi

Oct 11, 2018

Hi sir my mother name is Sonia I have submitted adhaar card in bank and adhaar is updated in my bank account but the NPCI status is still inactive.
I have bank account in
bank : UCO Bank
Account number : [protected]
Ifsc code : UCBA0000610
Adhaar number :[protected]
So please update my account in NPCI. Thank u sir

C

Chandrarao Tatapudi

from Chandur, Telangana

Oct 11, 2018

Please my bank account .A/C:[protected].IFCEcode:CORP0002957.peddapuram. I got bank but NPCI not understand this bank please help me link NPCI mapping apply yuvanestham

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Address: Gwalior, Madhya Pradesh, 474005

My aadhar no. Is[protected], it was linked with bank of india. Few months back de-linked with bank of india, coz i am going to close that account. Now it is de-linked with bank of india. (Status shown in www.resident.uidai.net.in). i have applied to state bank of india a/c no is [protected] to link my aadhar no. For lpg subsidiary. Linking my aadhar no. Was successful.. (I got the message sms). But still i am not getting the lpg subsidiary in state bank of india a/c. When i enquired at bank, they have no answer. Even i made complaint to head office state bank of india. Still no response. I stopped booking of lpg in indane gas.

How to map aadhar no. To npci so that i can get my lpg subsidiary?

Please do needful.. Update my aadhar in npci

My mail-id : [protected]@gmail.com
My name is ravindra chahar

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

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Address: Patna, Bihar, 800001

Hye, i got an sms from my gas company bpcl that "please activate your aadhar no. With npci database to continue receiving subsidy" i had already linked my aadhar no. With my bank account and was receiving subsidy before but i m unable to get subsidy now, so please activate my aadhar no with my bank account asap
Details -
Bank account no.- [protected]
Aadhar no.[protected]

Thanks

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

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Address: Kolkata, West Bengal, 700154

I am amina mondal inform you that my subsidy from indane gas subsidy is not being credited in my account for the last 3 months. On this when i enquired to my distributor and bank then they told me that your aadhaar card is not linked to the npci and therefore subsidy has been stopped. So you are requested to link my aadhaar with npci at an earliest and make sure that my all pending subsidies deposit in my bank account as soon as possible. The details in this regard is given below —

Name : amina mondal
Mob no : [protected]
Email id : [protected]@gmail.com
Lpg consumer no :[protected]

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

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R

Ravindran Saivinitha

from Puducherry, Puducherry

Oct 10, 2018

Im trying to transact amount from my paytm to bank account why it is so may I know the reason

M

mandark.rajpathak

from Mumbai, Maharashtra

Oct 11, 2018

I have 2 different bank accounts 1 in State Bank of India and 2nd in Punjab National Bank, At present I'm getting Gas Subsidy in Punjab National Bank, I want to change this and want gas subsidy to be credited in State Bank of India account. My AADHAR number is already linked to SBI account. Please give me solution for this.

A

Anitakaushik04

from New Delhi, Delhi

Oct 11, 2018

Hi, sir my name is Anita kaushik. I have submitted Aadhaar card in bank and Aadhaar is updated in my bank account but the NPCI status is still inactive. I have bank account in bank : Punjab National Bank, Account number : [protected], Ifsc code : PUNB0488800, Adhaar number :[protected]. So please update my account in NPCI. Thank u sir

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Address: Guntur, Andhra Pradesh, 522124

Website: NPCI MAPPING

Sir,
My bank is sending to npci for linking my account to npci mapping. Please link active account.. Please link bank account to npci adhar mapping. I faced problem in direct benifit transfer and adhar payment bridge system. Solve as early as possible. My adhar number is[[protected]]. And ph number is [protected], bank of baroda account number is [[protected]]...

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My name is vaibhav dubey. I have lpg gas connection in bharat gas but i not received subsidy benefit in present condition. I have bank account in idfc bank and my account is linked to andhar number. My account number is [protected] my branch name is chhanera, branch code 041301.
May i hope for favourable reply which is releted subsidy purpose. Thank you..

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

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P

potala

from Giddalur, Andhra Pradesh

Oct 10, 2018

Aadhar mapping does not exit/Aadhar number not mapped to IIN

P

Polamarasetti Srinu

from Ernakulam, Kerala

Oct 10, 2018

Mukyamantri yuva nestham ANDHARA PRADESH

Polamarasetti Srinu's reply, Oct 6, 2018

Liking with aadhar to my bank account npci liking

A

atanu khan

from Delhi, Delhi

Oct 10, 2018

Dear sir
i can't get LPG subsidy from August 2018 my LPG ID[protected] please update my bank saving a/c in NPCI Mapping A/C no is [protected] IFSC code- SBIN000778 as quick as possible

O

omduttshukla

from Lucknow, Uttar Pradesh

Oct 10, 2018

Sir, on dated 01/10/2018 i have updated the linking of my Aadhaar to my canara Bank, Branch Mahanagar Lucknow account for receiving my gas subsidy. From april, 2018 my subsidy was transfered to my Punjab Bank a/c but now it is showing inactive it is therefore requested to kindly do the needful for transfer of subsidy to my recent updated a/c .

D

dolasurendra

from Hyderabad, Telangana

Oct 10, 2018

Sir i have 2 account ANDHRABANK and SBI bank and MY Adhar number linked with ANDHRABANK but i need SBI bank. SBI bank also linked adhar but not show online. Mapper npci sir how npci mapper in SBI account and SBI lates linked but not show.Please sir give me solution i need SBI bank in

S

Swapna Duvvuru

from Bengaluru, Karnataka

Oct 10, 2018

Hi Team,
My name is isanaka swapna I have submitted adhaar card in bank and adhaar is updated in my bank account but the NPCI status is still inactive. I have bank account in bank : State Bank of India,
Account number :[protected],
Ifsc code : sbin0006112,
So please update my account in NPCI.

A

amit100

from Mumbai, Maharashtra

Jan 23, 2019

Hi Team,
My name is suresh kumar I have Submitted Adhaar card in bank and Adhaar is updated in my bank account but the NPCI status is still inactive. I have bank account in bank : State Bank of India,
Account number :[protected],
Ifsc code : sbin0010318,
So please update my account in NPCI.

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Address: Guntur, Andhra Pradesh, 522503

Sir,
My bank is sending to npci for linking my account to npci mapping. Npci is linking closed account. Please link active account. My active bank account is in bank of baroda. Please link bank account to npci adhar mapping. I faced problem in direct benifit transfer and adhar payment bridge system becuse close account linked in npci mapping please consider my proble. Solve as early as possible. My adhar number is[protected]. And ph number is [protected], bank of baroda account number is [protected]

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

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Pradeep ntr

from Mamallapuram, Tamil Nadu

Oct 10, 2018

I had already linked my adhar to bank account even it is showing your not eligible, when iam applying for allowance.

Pradeep ntr's reply, Oct 6, 2018

No information udated

S

sandesh kumari

from Chandigarh, Chandigarh

Oct 10, 2018

My AAdhar no. is[protected] I lindked my bank account no. in Bharat Gas and Bank but my subsidy are not come in my account from one year. Kindly check and delete (HDFC Bank) from aadhar link with bank because i closed this account from last one year.

with regards,

sandesh

H

Happysingh9780

from Amritsar, Punjab

Oct 10, 2018

Dear sir,

Main wish app se online shopping kar raha tha, so online payment karne ke lye paytm select kiya to pata nahi automatic bhim upi se PNB bank se rs184/-balance cut gya, or order bhe book nahi huya, so please aap mare paise refund karne ki kirpa kare, me aap ka bhut faithfully rahu ga.

Thanks you

V

vbtrip2

from Kanpur, Uttar Pradesh

Oct 10, 2018

I transfer from allahabad bnk of aacnt [protected] of rupees 10184 on 24 oct 2018 in pnb account number [protected] and amount reversed on 25 oct 2018 .why???

M

MD AFSAR SHAIKH

from Mumbai, Maharashtra

Oct 10, 2018

Hi sir my name is Md Afsar Shaikh i have submitted adhaar card in the bank and adhaar is updated in my bank account but the npci status is still inactive. So please update my account in npci.for gas subsidy.

R

Rahul Goyal072

from Jind, Haryana

Oct 10, 2018

Aadhar and bank account linking status is inactive because npci server mapping the closed bank account with aadhar in since 2 year and this is the reason I am not getting the any subsidies still 1 year onwards
Please delink the my aadhar with closed bank account in npci server
Bank do all the work from their side.

Gaurav Bansal
[protected]

J

Jitesh_Awasthi

from Pune, Maharashtra

Oct 10, 2018

Sir/Madam,
I had one account in PNB which was linked for LPG subsisdy, is closed now, to get subsidy I have requested it to SBI but it is showing "Rejected from NPCI"
whether SBI account is already linked to SBI

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Address: West Godavari, Andhra Pradesh, 534007

Sir this is siva balaji, from eluru and my aadhar number is[protected] and my account number is [protected] sbi main branch, eluru... I didn't receive nirudyoga bhtuthi because of my account number is not linking with npci and i go to bank and he says i don't know this facility is not available in this bank pls solve my problem...
My aadhar number is[protected]
Account number is [protected] sbi eluru main branch

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

Oct 10, 2018

Updated by Siva Balaji Varma Please link my account with NPCI

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D

Dheeraj Sahani

from Bhopal, Madhya Pradesh

Oct 10, 2018

17 month not indane gas sabsidy my bank acaunt resive plese add my sabsidy.plese conected my adhar no. To npci

S

Shreenivasganta

from Delhi, Delhi

Oct 10, 2018

Dear Sir,
I have already linked my Aadhaar[protected] to State Bank of India, but it is not updated in NPCI database yet.
I have verified with Bank they confirmed that its already done. Please help me in this!
Name : Uppara Eramma
Bank Account No : [protected],
IFSC Code SBIN0001804,
Aadhaar No[protected],

S

ShaKeel LoDhi

from Samba, Jammu and Kashmir

Oct 10, 2018

Hey, sir
I sent money of a wrong account number
And account person don't refund my money
Please help me sir
I'm a poor man...

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Good morning respected sir, my name is ravi kumar iam from andhra pradesh i have an account in state bank of india my account number is [protected] ifsc code sbin0002733.. My aadhar number is[protected] i have updated several times my aadhar with thumb impression at bank branch office.. Recently also i update my account is active with aadhar but not mapped with aadhar still.. So iam not available for government schemes so please kindly verify my problem and please rectify my problem sir..

Aadhar number:[protected]
Account number :[protected]
Ifsc code: sbin0002733

Thank u,
With regards,
T. Ravi kumar

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

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