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National Payments Corporation of India [NPCI] Complaints & Reviews

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Updated: Jan 22, 2026
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National Payments Corporation of India [NPCI] reviews & complaints page 13

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O
Op Dk
Dec 29, 2021
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National Payments Corporation of India
3rd floor, Unit 302, Raheja Titanium,
Off Western Express Highway, Goregaon (E), Mumbai-400 063

Subject : - Wrong / mistake payment received from user

Dear sir,

Transaction disputed is : - Txn Id[protected] received an amount of INR 260 from ABHINANDAN ADARSH into paytm account on 23/12/2021 6:14 PM, this payment was received by (mistake / wrong) Payment resived on my Paytm account .

Reason : i have min store for mobile recharge or movie tickets book this was my first this my account suddenly block please remove this i will delete this account and never open again i am completely on depression.

Request : - please refund this transaction to user and please help and send to paytm team to unblock my account, there available my scholarship and 30, 000 fix deposit please . I will happy if your team will respond my Quire .

Paytm - please mail the paytm [protected]@paytmbank.com by your offical mail / domain by National Payments Corporation of India
3rd floor, Unit 302, Raheja Titanium,
Off Western Express Highway, Goregaon (E), Mumbai-400 063 to complete unblock my paytm account - [protected]

I shall be thankful for this please help

Name - Devendra patel
Email - [protected]@gmail.com

I am still waiting for your reply thanks !
National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
Sir Yes sir abhinandan adarsh is my friend he sent a complaint withdrawal request to paytm please check his number - [protected],

Then please send to paytm team to unblock my account they say we need official mail / domain by NPCI

My blocked Paytm number is [protected]

Transaction disputed is : - Txn Id[protected] received an amount of INR 260 from ABHINANDAN ADARSH into your wallet on 23/12/2021 6:14 PM
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    Niharika P17
    Dec 24, 2021
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    Hi,

    I raised a request in my home branch to seed my bank account with the Aadhaar Card and submitted the necessary documents. Then the branch officials verified my documents and initiated my bank account linking process and I got the same as a message to my registered mobile number too. But later after 5 days still the NPCI mapper isn't showing my bank account hence I checked with the concerned branch manager about the same and he specified that the linking process on the bank's side is completed and the NPCI is to update it.

    I don't understand how to resolve this issue. Please help.
    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
    Pls help me as well I am facing same problem. I[censored] find solution ps tell
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      R
      raviinder1988
      from Gurugram, Haryana
      Dec 20, 2021
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      Address: House No.1161, Sector 15, Part 2, Gurgaon

      I have a Fastag of SBI since last 1 year & have been using the same quite often. I have been getting reminders from SBI to update my KYC to keep the FAStag fully functional.
      This is for your information that I along with my wife were affected by Covid & took time to recover hence could not update the KYC'

      Now I have sent a mail with duly filled form & documents but the KYC is still not updated/complete.

      Will request you to kindly remove my car number from blacklist

      Vehicle No. - HR26EF5566
      TAG ID - 34161FA[protected]ED140
      Current Balance - 1540/- (current I have 1540/- in my FAStag but not able to use as its blocked)
      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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        S
        Shivam Mandloi
        from Bhopal, Madhya Pradesh
        Dec 19, 2021
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        Address: EWS-1060 Kotra Sultanabad Bhopal Mp

        Dear sir/ma'am I successfully submitted my application for Aadhar seeding in bank to receive my scholarship but in my scholarship status it is showing npci is inactive and aadhar card is not linked with bank. The photo which I attached o[censored]idai site shows that aadhar card is not linked to bank. I am not able to get scholarship although my bank account is linked with aadhar. Now its your responsibility to link my account with npci. I want my scholarship. My aadhar card no.[protected]
        SBI Bank acc no. - [protected]
        Following proofs I have attached-
        1. Uidai site aadhar card not linked with bank
        2.Bank proof aadhar card is linked with bank
        3 scholarship status
        My mobile no [protected]
        My email Id - [protected]@gmail.com
        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
        Dec 31, 2021
        Updated by Shivam Mandloi
        Please solve this problem
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          Dineshkumar8221808090
          Dec 19, 2021
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          Address: Vpo rawa shahabad markanda haryana

          Dear sir, mam my name is dinesh kumar and my phonepay contact is [protected]. Today my father recive a fraud call. fradu says to my father they give 25000 rupees to. any buzziness. and my father call to me and says son my friend was credit to you. 250000 rupees on phonepay. i was trust to. fraud. i trust he is my father friend. and he send me on phonepay. 1rs voucher and tell me to pay 1 rs . and i pay 1rs and i give 2rs so i was trusted he was real. my father friend. and again he send me 3900 rs voucher and i pay 3900 to his number and ihave not recived any money. please help me . the fraud call no is [protected]
          National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
          Dec 21, 2021
          Updated by Dineshkumar8221808090
          sir please help. please refund my amount.
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            Hussain Vali
            Dec 16, 2021
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            Address: 8/464, yemmiganur, kurnool,Andhra pradhesh

            Sir rrythubarosa not created my account please help me my account number[protected]
            Aadhaar mapping status his sbi account but in active please salve this problem
            National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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              Balu@
              from Kandhar, Maharashtra
              Dec 4, 2021
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              Address: At majare dharmapuri ta kandhar dist nanded

              Sir scholarship is not revind my acounnt sir my account is india post payment bank is aadhar link npci mapping ok sir not revind many my account sir plz sir contact me my mob number is [protected] sir plz contact me my alk ok sir scholarship not revind sir
              National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
              Dec 04, 2021
              Updated by Balu@
              Sir plz repley sir

              Dec 04, 2021
              Updated by Balu@
              Sir my all ok sir bank india post bank sir aadhar link sir ok aadhar mapping ok plz contact me sir plz scholarship not revind my account sir plz help
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                Harshada Ubale
                from Panvel, Maharashtra
                Dec 4, 2021
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                Address: Panvel Maharashtra

                Plzz linked my adhar card with bank ...bank says already have linked ..but npci not linked and I did bank npci mapping linked procedure ...plzz solve my problem ...my scholership stupid is stuck on dbt
                National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                Pls help me i am also facing the same problem in scholarship. If you could tell what to do
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                  Harshada Ubale
                  from Panvel, Maharashtra
                  Dec 4, 2021
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                  Address: Panvel / Maharashtra

                  Hii ...sir /madam i have linked with adhar card with bank account bank of india but now its shows inactive bank says it's already linked and now I ll not get any scholarships PLZZ help me ...I have already completed all the linking procedure to bank (bank of india )
                  National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                    senraj t
                    Nov 30, 2021
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                    An amount of Rs.3232 transferred to Tamil Nadu Electricity Board vide Transaction id[protected] on 28/29 September 2011 was not completed but my SBI Account was debited on 28.9.2011. in the BHIM App a message was displayed as "The transaction was declined and the money will be reversed in next 3 working days". Even after the lapse of two months Rs.3232 is yet to be credited back in my account. Please do the needful without further delay
                    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                    Dec 09, 2021
                    Updated by senraj t
                    I do not get back the amount of Rs.3232 in my bank account even after the lapse of more than 2 months. I do not understand that how you are treating my complaint filed on 30.11.2021 as "Mark as resolved" without actually resolving the issue. Please resolve the issue without further delay
                    An amount of Rs.3232 transferred to Tamil Nadu Electricity Board vide Transaction id[protected] on 28/29 September 2011 was not completed but my SBI Account was debited on 28.9.2011. in the BHIM App a message was displayed as "The transaction was declined and the money will be reversed in next 3 working days". On 9th December again the it was informed that the issue was not resolved. Even after the lapse of three months Rs.3232 is yet to be credited back in my account. Government is encouraging digital payments and recently proposed to give incentives. But it is a bad state of affairs that the NCPI is not able to resolve the issue. In case of not resolving the issue within a week's time, I may be constrained to seek redressal from the Hon'ble Prime Minister's Office
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                      Rashid700
                      from Kolkata, West Bengal
                      Nov 28, 2021
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                      I made payment of rupees 1605 thorough my phonepe app but failed in the gateway but please allow me toh refund and my utr no is[protected]
                      Through phonepe please refund me the same
                      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                        Sonali97
                        Nov 28, 2021
                        Resolved
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                        Resolved

                        Address: AT + POST - AMARPUR, DIST - BANKA, BIHAR

                        Transation failed amount debited but not created back in mu account .
                        UTR :[protected], transactions id :- T2110301337544466614815

                        Ple credit my amount I need this Very urgent.
                        Nov 28, 2021
                        Complaint marked as Resolved 
                        Translation failed amount debited but not created back in mu account . UTR :- 130374452375, transactions id :- T2110301337544466614815 Ple credit my amount I need this Very urgent.
                        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                        Nov 28, 2021
                        Updated by Sonali97
                        Translation failed amount debited but not created back in mu account .
                        UTR :[protected], transactions id :- T2110301337544466614815

                        Ple credit my amount I need this Very urgent.
                        Nov 28, 2021
                        Updated by Sonali97
                        Translation failed amount debited but not created back in mu account .
                        UTR :[protected], transactions id :- T2110301337544466614815

                        Ple credit my amount I need this Very urgent.
                        Respected sir, i am madina.laxmi i want to seed my adhaar with my bank account in STATE BANK OF INDIA AC no.[protected], aadhar no.########
                        I have visited my branch several times.
                        But the status is showing that adhaar seeding failed in NPCI.
                        Previously my adhaar is seeded with another bank account no.[protected], in Telangana grameena bank of hyderabad . i had delink my adhaar in Telangana grameena bank of hyderabad.Bank authority give me confirmation letter regarding delinkking of adhaar.Even i have closed my Telangana grameena bank of hyderabad account just to link aadhaar with my new account in State bank of india .
                        in UIDAI website my adhaar linking status is still active in TELANGANA GRAMEENA BANK OF HYDERBAD, But till date adhaar is not seeded with my new account and my adhaar seeding is failed again .DUE TO THIS PROBLEM my urgent disbursement will not be sanctioned through DBT.My ernest request, please help me to resolve this issue.
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                          Delli saayi
                          Nov 26, 2021
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                          Address: Ayinada

                          Sir i am a small farmer in andhra Pradesh my state government provides raitu baroda the authority said they send money to npci money is not credited in my account so please send that amount thanking you sir
                          National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                            narendra8305
                            from Tikamgarh, Madhya Pradesh
                            Nov 26, 2021
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                            Address: Hari Ram swami Plot No - 91 Gram Sabha, Sewak Park Uttam Nagar New Delhi
                            Website: Paybharath.com Send money imps pending issues

                            Paybharath.com aap
                            Aeps cash withdrawal success but
                            Send money IMPS pending
                            Mere sabhi IMPS transaction pending hai
                            My id [protected]
                            Transaction amount : 10000
                            Transaction date: 18/11/2021
                            Transaction id: A[protected]BQMN
                            Paybharath.com fruding
                            Aeps service working but �IMPS service not working so plz help
                            My mobile no. [protected]
                            National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                              Sudhir73571
                              from Bhiwani, Haryana
                              Nov 24, 2021
                              Resolved
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                              Resolved

                              Address: VPO KHARAK KALAN, PANA MAMNAIN, TEHSIL BHIWANI, District Bhiwani(Haryana)127114

                              Sir my name is sudhir and my bhimpay id is [protected]@upi i wanted to make electricity bill 22/11/2021 time 12:42 in which my bill payment failed and money was deducted from my account and that money is still in my account not returned
                              Nov 25, 2021
                              Complaint marked as Resolved 
                              My problem not solve
                              National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                              Nov 25, 2021
                              Updated by Sudhir73571
                              My problem not solve
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                                KBagewadi
                                from BELGAUM, Karnataka
                                Nov 18, 2021
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                                Hello sir
                                My name is Kiran Bagewadi . My problem is my aadhar (no.[protected] is not seeded (linked) with my new sbi bank account. On NPCI
                                It showing my old maharastra bank account which i have closed year ago.
                                Because of this problem my scholarships amount is pending .
                                Please solve this as much as quick
                                Thank you
                                National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                                  Harshhhhh
                                  from INDORE, Madhya Pradesh
                                  Nov 14, 2021
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                                  My Fastag Account Linked With

                                  Vehicle Number - MP 09 CA 4156
                                  Mobile number - [protected]

                                  Has been blacklisted. Kindly Help me in recovering my account so that i can apply for a new fastag.
                                  National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                                    Sainisunil2244
                                    from Alwar, Rajasthan
                                    Nov 13, 2021
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                                    I made a payment of 5699 rs on 11 Nov. 2021 through UPI . The amount debited from my Fi bank account but couldn't reached receiver account .
                                    UPI txn ID is [protected], please look into this matter is solve it
                                    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                                      Sanjay Butani
                                      Nov 10, 2021
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                                      I have paid to biwin application where I want to buy something, but I was not allowed to place order nor I can withdraw amount

                                      UPI I'd: [protected]@icici
                                      UPI reference no. :[protected]

                                      I think app is [censored]ed and it has looted many user
                                      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                                        Harshhhhh
                                        from INDORE, Madhya Pradesh
                                        Nov 10, 2021
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                                        My Fastag Account linked with vehicle number (MP09CA4156) has been blacklisted fraudulently.

                                        Kindly help me in recovering my account so that i can apply for new fastag.
                                        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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