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National Payments Corporation of India [NPCI] Complaints & Reviews

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Updated: Jan 22, 2026
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National Payments Corporation of India [NPCI] reviews & complaints page 13

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D
devenderroy
Oct 28, 2021
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Address: Mansurpur Hallaya, Vaishali, 844112, contact-9911557600

On 23.10.2021 I booked my hp gas refill and paid ₹988/- through BBPS (umang apps) but my money deducted from my SBI account but hp gas refill not booked. I called HP gas they stated that the booking amount not received by the HPGas. I raised dispute at SBI branch online.

transaction with the PayU ID: [protected]

the transaction identifier is: 41DMKPJ0JXIBVPEUO5UY4CZNXLI1ITOYOGT

I urge you that please check and refund my money.

BBPS online complaint portal is not working.
National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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    H
    Harshitsingh089
    from Patna, Bihar
    Oct 28, 2021
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    Account seeding problem

    My previous account which i have seeded to npci has been closed.Now i want to seed new account to npci but bank officials are unable to do it for receiving subsidy.kindly help me out....
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    SHETTY SURESH K
    from Puttur, Karnataka
    Oct 26, 2021
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    LPG gas refill payment made in freecharge.com app on 03/10/2021. The UPI TRANSACTION REF NO.[protected]. Rs.896.00 debited from my IPPB Digital Account.
    Complaint raised CR.[protected].
    The amount still not Refunded
    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
    Not resolved
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      A
      Akshay@00
      from Dharwad, Karnataka
      Oct 15, 2021
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      Address: Karnataka

      About NPCI mapping problem with my bank account .
      Bank: Union Bank of India
      A/c no: [protected]
      Adhar no:[protected]

      I have been repeatedly visiting my bank from more then a week . When ever I go and ask they say that mapping is done . But if I check in Uidai website it's showing as technical exception and in DBT app it's showing as retry .

      I had apply for SSP(State scholarship portal) of karnataka . So for that I shd have NPCI mapping done but when I check in ssp portal it shows as not done.
      Please I kindly request to solve this issue as soon as possible so that I can get my scholarship.
      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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        A
        Ambuj Singh Chauhan
        Oct 14, 2021
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        Sir mujhe ek call aya tha call me bataya gya ki one plus 8 phone installment me mil jyga mujhe us time phone ki jarurat the call me bataya tha ki 4000 advance pay karna hoga jo ki total amount Me khata(Minus) kar diya jyga Maine 4000 ka payment kiya mujhse bola gya 2 din me apka phone apke adress me a jyga but 2din baad mera call uthana band kar diya mera number block kar diya
        Mere payment bhi chala gya aur mujhe phone bhi nhi mila

        Transaction ID:- P2107311340353328679525

        Mujhe [protected] se call aya tha aur whatsApp message bhi aur is number par maine phone pay ke through 4000 pay kiya
        Tha mere pass record hai
        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
        Oct 14, 2021
        Updated by Ambuj Singh Chauhan
        Sir mujhe ek call aya tha call me bataya gya ki one plus 8 phone installment me mil jyga mujhe us time phone ki jarurat the call me bataya tha ki 4000 advance pay karna hoga jo ki total amount Me khata(Minus) kar diya jyga Maine 4000 ka payment kiya mujhse bola gya 2 din me apka phone apke adress me a jyga but 2din baad mera call uthana band kar diya mera number block kar diya
        Mere payment bhi chala gya aur mujhe phone bhi nhi mila

        Transaction ID:- P2107311340353328679525

        Mujhe [protected] se call aya tha aur whatsApp message bhi aur is number par maine phone pay ke through 4000 pay kiya
        Tha mere pass record hai

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          O
          Om Pullarwar
          Oct 13, 2021
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          Sir,
          I have done complaint so many time that my NPCI mapping is not done it has been a month I have done complaint multiple times but it has not been resolved yet.
          It is still showing technical exception.
          National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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            F
            faizan109
            Oct 12, 2021
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            Hi, I tried the uidai bank mapper site, after entering the aadhar number and the OTP, it says TECHNICAL EXCEPTION message, I tried many times but I get the same error, again and again, I even tried at times when there is less traffic on site, but still, the same error pops up.

            Please help as I am in urgent need, u are India's biggest government site, if your services don't work then how can we trust u guys and continue with your service, waiting for ur reply.

            my aadhar number:[protected]
            National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
            Now the website is working fine.kindly clear your cache and try it
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              K
              Kuldeep Mattoo
              Oct 10, 2021
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              Dear Sir/Madam,

              As per my bank my Aadhaar seeding link to account is pending because no response from NPCI.Because of this issue I am not receiving DBT.
              Also I am getting 'Technical Exception' on UDAI site, screen shot attached.
              My account details are as follows:
              Name: Kuldeep Mattoo
              Bank Name : Jammu and kashmir bank
              Account Number: [protected]
              Branch Name: Roop Nagar Jammu
              Aadhar Number:
              [protected]
              Thanks and regards,
              Kuldeep Mattoo
              National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                R
                rohit_03
                from New Delhi, Delhi
                Oct 8, 2021
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                Dear sir/mam i successfully submitted my application for aadhaar seeding in bank to receive my scholarship but after knowing my aadhaar card is not linked with NPCI by scholarship status, i again submitted application for seeding 5 to 6 time but my Aadhar is not seeded till now and due to this my scholarship was not come. Now, who is responsible for this, i did my duty to submit application in bank. Now, it's your responsibility to link my account with npci. I want my scholarship.
                National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                  R
                  rohit_03
                  from New Delhi, Delhi
                  Oct 8, 2021
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                  Address: west sagarpur, New Delhi

                  Sir,
                  I have have submitted my form to link my Post Bank account to NPCI mapper but it is not done yet, when I check my status it is showing me " Technical Exception" what does that mean?
                  What should I do?
                  And my bank rudely saying that they are not responsible for this??
                  National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                    M
                    MUJASIM PASHA CHINNASANDRA
                    Oct 7, 2021
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                    Repeated Aadhaar seeding issue

                    Address: SBI PCR COMPLEX CHINTAMANI - 563125
                    Website: npci.org.in

                    Issue with npci, continuously receiving messages from sbi bank mentioned below,
                    "dear customer, your deseeding request from a/c ending with xxxxx400377 has been rejected by npci. Kindly visit the branch.- sbi."

                    i visited bank many times met the operations manager, he said i tried to solve your issue but we are unable to do, so kindly contact aadhaar team or npci team.

                    I have already sent this mail to...
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                    G
                    gourangoaich
                    Oct 7, 2021
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                    Address: 136 BASUNAGAR GATE 1, madhyamgram, kol 700129

                    # I Gourango Aich have sent an amount of rupees 4186.56 through BHIM/upi ([protected]@upi) SBI (account Number – [protected]) to wbsedcl (Con Id:[protected] on 02/10/2018(gateway – wbsedcl.[protected]@hdfcbank). Amount has debited from my account but still neither wbsedcl received the amount nor credited to my account.
                    # Transaction reference number is[protected] on 2nd October, 2018, time 03.23.11.
                    # I have contacted with wbsedcl. Wbsedcl replied that, they didn't accept the payment due to that was not posted in proper time. For that bill desk refunded the amount to bank as per bill desks reply. But still my account not credited.
                    # I mailed to bill desk they replied that they refunded the amount to the bank (We have checked the transaction details and find that the payment via transaction reference number NHD[protected] for Rs.4186.56 has already been initiated and sent to bank for refund as on Oct 06, 2018).
                    # I have been suffering for last 3 years for this payment. I have tried a lot, and all documents is in my hand.
                    # Requesting to your good office please arrange the refund along with up to date interest and applicable penalty amount.
                    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                      Nitin Ghaisas
                      Oct 6, 2021
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                      Address: Mumbai

                      I am unable to send or receive money through the app. I can log into the app but unable to make any transactions. Have submitted two complaints but have not received any response yet. Messages ask me to contact bank. I have checked with my bank and they say there is no problem from the bank side.
                      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                        O
                        Om Pullarwar
                        Oct 6, 2021
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                        Sir,
                        I have have submitted my form to link my Post Bank account to NPCI mapper but it is not done yet, when I check my status it is showing me " Technical Exception" what does that mean?
                        What should I do?
                        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                        Oct 08, 2021
                        Updated by Om Pullarwar
                        Sir it has not been resolved yet.
                        How much time it is going to take it is still showing "Technical Exception".

                        Oct 13, 2021
                        Updated by Om Pullarwar
                        How much time it is going to take to resolve my issue?
                        Give me an update regarding my complaint.

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                          Om Pullarwar
                          Oct 6, 2021
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                          Sir,
                          I have have submitted my form to link my Post Bank account to NPCI mapper but it is not yet done when I check my status it is showing me " Technical Exception" what does that mean?
                          What should I do?
                          National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                            A
                            As_uni
                            from Kanpur, Uttar Pradesh
                            Oct 6, 2021
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                            Address: Lig 232 ratanpur colony panki kanpur
                            Website: Sozzted mysoffie.com

                            I shopped bycle through sozzted mysoffie.com and paid with phonepe and that website was fraud and I want my Money refund
                            National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                            Oct 06, 2021
                            Updated by As_uni
                            I want refund my money
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                              S
                              Sp costom
                              from Miraj, Maharashtra
                              Oct 6, 2021
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                              Sir

                              I have open new india post payment bank account through adhar and sedding the NPCI but don't show in NPCI bank mapper status
                              National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                                S
                                Suryanarayana Gudupu
                                Oct 5, 2021
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                                Address: 8-104,duvva,west godavari,tanuku

                                Dear Sir,

                                Crop Insuance payment pending from NPCI, I have updated my KYC in SBI
                                National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                                  Sushil Banati
                                  Oct 4, 2021
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                                  Address: BHIWANI

                                  Dear Sir,

                                  Refer to below mentioned detail. I has been done a transaction of Rs. 24990/-.By mistake the transfer has been done in wrong account no.
                                  TRX DATE 8/15/2021

                                  TRX TYPE: IMPS

                                  UTR NO[protected],[protected],[protected],[protected],[protected].

                                  INCORRECT NAME PURAN MAL YADAV

                                  INCORRECT BANK state bank of India, Jhunjhunu

                                  INCORRECT A/C no [protected]

                                  INCORRECT IFSC CODE SBIN0031130

                                  Please take necessary action for refund. My humble request you to please consider to my matter.

                                  Yours truly,

                                  Sushil Kumar
                                  National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                                  Oct 04, 2021
                                  Updated by Sushil Banati
                                  Dear Sir,

                                  Refer to below mentioned detail. I has been done a transaction of Rs. 24990/-.By mistake the transfer has been done in wrong account no.
                                  TRX DATE 8/15/2021

                                  TRX TYPE: IMPS

                                  UTR NO[protected],[protected],[protected],[protected],[protected].

                                  INCORRECT NAME PURAN MAL YADAV

                                  INCORRECT BANK state bank of India, Jhunjhunu

                                  INCORRECT A/C no [protected]

                                  INCORRECT IFSC CODE SBIN0031130

                                  Please take necessary action for refund. My humble request you to please consider to my matter.

                                  Yours truly,

                                  Sushil Kumar
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                                    M
                                    Manthan Mohite
                                    Oct 1, 2021
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                                    I have open a bank account with ubi through aadhar and that seeded with NPCI but till now bank account is not linked with npci. At uidai, aadhar service portal is showing the status of account linking on npci is technical exception. Please resolve this problem as soon as possible.Error showing in Mahadbt portal as aadhar status
                                    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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