National Payments Corporation of India [NPCI]
National Payments Corporation of India
Customer satisfaction rating: 9%
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3891
COMPLAINTS
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National Payments Corporation of India [NPCI] Customer Care

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Address
C-9, 8th Floor, RBI Premises, Bandra-Kurla Complex, Bandra (East)
Mumbai
Mumbai City District
Maharashtra
India - 400051

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
2486
down
934

Fax:
Fax:
+91 22 2657 1001  
+91 44 2815 2815  
+91 22 4050 8650  

Additional info
Offices

Chennai Office
National Payments Corporation of India
8th Level, VBC Solitaire, 47 & 49 Bazullah Road, T. Nagar, Chennai - 600 017

Goregaon Office (Mumbai)
National Payments Corporation of India
13th Floor, R- Tech 2, South Side, Nirlon Knowledge Park, Off Western Express Highway, Goregaon(E), Mumbai-400063

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Customer satisfaction rating
Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
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9%
Complaints
3891
Pending
0
Resolved
333
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

National Payments Corporation of India [NPCI] Complaints & Reviews

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As I have transferred a money of 6000 on 16th march .. through phone pay.. but the reciver has not received any money.. and bank is not helping anything..
Mar 24, 2021

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    Respected sir/madam
    I Miss gayatri patil, a customer of canara bank bearing Account no: [protected], Branch : Bhutaramanhatti,...
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    Sir on..instagram ..one guys has done fraud with me he has... giving me how to become entrepreneurs ..but he has only provide...
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    On 8th March I booked a ticket with the Google Pay for railways, amount got debited from my account but ticket booking underwent...
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    Yesterday i had booked Hotel from OYO App and immediately i got a call saying that calling from OYO and if you further want...
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    Respected Sir/ Mam.

    I am Achinta Roy from Kaliyaganj, West Bengal.

    Yesterday (21/03/2021)...
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    22 March one call me her name is vikas patel from. Rewa army canteen & he saidI want mangos, becaues I am sell monagos.then...
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    Someone fraudly use my UPI pin and link my account with postpayment upi and withdrawal 3100 rs from my account.plz help me to recover my money.
    Online payment fraud
    Mar 22, 2021

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      Contact number- [protected]
      Mandate id 6112
      Email id - [protected]@gmail.com
      Amount blocked 14, 900, since 21st January.
      My concern is regarding IPO in which i applied on 21st January (indigo paints) and that IPO was closed on 10 February . My concern is that the amount "14, 900", was blocked on 21st January that I used to apply for the IPO - INDIGO PAINTS, and since 21st January, the amount is still blocked. So, it has been more than 2 months now and the amount 14, 900 is still not released. I have already talked to google pay and my bank manager, as told it is not being held by them. So please raise this issue to the concerned department or a supervisor. Please co-ordinate with bank or google pay if needed. I sincerely request you to understand my situation as i need this money urgently. Please do the needful at the earliest.
      Mar 20, 2021

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        Dear sir, I applied IPO for IRFC and given mandate but I didn't received my amount back please help me, Mandate application number
        IPO mandate amount not received
        Mar 18, 2021

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          Sir ..
          I sent 3000 rupees sarvesh dhar Dubey's sbi account on 6 march but it is showing on the phone pay of that account but sbi said that the money is not in the account ...
          Please refund my money as soon as possible ..
          I am complaining about my SBI account money
          Mar 17, 2021

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          National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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            I am not sure whom to raise the complaint against in this case. I tried to make a payment for a product from Lenskart.com...
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            Fraudster called and told my account was hacked and asked for balance check, whenever I checked it displayed balance is zero....
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            Heranba industries limited rs has been cut twice from my account and I have not yet alloted shares
            Application no KX[protected]
            Plz see to it
            Mar 16, 2021

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              Respected sir/madam,
              Last night Money is transferred by me to a fraudster through phone pe app sum of Rs 4, 999. Fraudster phone number is [protected].
              My name is Abhishek and my contact number is [protected].
              please look in this matter and solve my problem.
              Money transferred to fraudster.
              Mar 16, 2021

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                Paid 1680 to lenskart using cred UPI which lesnkart not received, my amount is debited and is shown successful in cred but cred is saying that they do not have any transaction in their record and not returning my money . Moreover my Transaction number is same both in cred transaction history and my bank statement
                Bill payment
                Bill payment
                Mar 16, 2021

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                National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                  I am a Delevery boy my parcel amout is 1340 costumer ask me say phone pay number then costmer send one Qr code the amount is 1 rs then costumer say you collect 1 rs i will say yes actually first 1 rs is debit then 2 rs add I will check costumer send one more Qr code the amount is 1340 parcel amount I will do same process then 1340 amount is debit for my back account costumer says send one more time then refund my full amount+ your parcel amount
                  Mar 15, 2021

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                  National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                    It’s company vehicle and used by previous employee, who has ICICI FASTAG and now I am using and I have recharged Airtel...
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                    I have attempted to pay electricity bill on[protected] from BHIM application but the transaction failed and the amount not refunded to me.
                    Details are
                    Upi id: [protected]@upi
                    Transaction no.[protected]
                    Bill payment id :SB991057BXyUXYZsCSweJ
                    Amount:1625
                    Transaction status failed
                    Transaction failed but amount not refunded
                    Mar 11, 2021

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                    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                      I've bank accounts in karnataka bank and sbi bank and recently closed my account in Pragathi krishna gramina bank..
                      But...
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