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National Payments Corporation of India [NPCI] Complaints & Reviews

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Updated: Jan 22, 2026
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National Payments Corporation of India [NPCI] reviews & complaints page 148

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A
Athiraz
from Ferokh, Kerala
Feb 11, 2018
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Respected sir,
I am not receiving my gate scholarship amount as aicte couldn't generate the beneficiary code in pfms. Aicte has informed me to login to my uidai portal and clarify that my sbi account is seeded with aadhaar. But the portal is showing technical error for many days. My account is already linked with aadhaar and my bank also says the same. Yet i am not receiving my sholarship since 5 months. What should i do? Please correct the problem in uidai portal.
National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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    sayan10
    from Kolkata, West Bengal
    Feb 10, 2018
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    Address: 033

    I am doing a masters course and am due to receive gate scholarship every month.
    I have opened a bank account and successfully linked my aadhaar number with it.
    However npci portal is still displaying my aadhaar status as inactive even after months of enquiry and endeavour from my part and hence i have not got any payment even after 5 months.
    Please look into the matter kindly.

    Aadhaar no[protected]
    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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      K
      Karthikuk
      from Firozpur, Punjab
      Feb 10, 2018
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      Address: Bellary, Karnataka, 583103

      Hello, this is karthik
      I had transfered money using tej app but my money got deducted but it did not credited to the recipient. Its almost 24hrs since i transferred but still recipient not recived money.
      Tej app: upi transaction
      Status: payment processing
      Date:09/02/2018 time:10:14am
      Amount: 5850/-
      Google transaction id: cicagmcct9ohbw
      Upi transaction id:[protected]
      Plz help its urgent money
      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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        J
        jat_travellers
        from Hisar, Haryana
        Feb 10, 2018
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        Address: Bhiwani, Haryana

        Dear sir/madam
        My sbi account number [protected], ifsc code sbin0050283 and my adhar is[protected].. Even after linking adhar many times it is showing inactive in npci database.. And i am not getting my lpg subsidy.. It has 2 times my subsidy is not received.. My adhar is active with bank account but not with npci. I am in bug mental and financial problem. Kindly make my adhar active in npci database.. And do the needful as soon as possible.
        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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          S
          Satya Narayan Jangid
          from Delhi, Delhi
          Feb 10, 2018
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          Address: New Delhi, Delhi, 110083

          Dear sir,

          Please note my adhar no.[protected]
          Name satya narayan jangid is not mapping with npci. So i m not getting subcidy in my account. Earlier i have account in pnb and receiving subcidy on same account but now i close that account and now i seeded with sbi but still not getting subcidy. Please do the needful. I i will get my hold subcidy in my sbi account.
          Thanks and regards,
          National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
          Am i transfer the money from my personal account to other account by bhim app, but my money is debited but not credited on recipient Account, I have already filed my complaint but yet my problem has not been resolved. my complain Ref No - A90757da09fb4960b9d0f100fbe0ffa please solve my problem
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            M
            Milansingh
            from Nagram, Uttar Pradesh
            Feb 10, 2018
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            Dear sir,
            Sub.:hpcl lpg subsidy
            Ref.:consumer no.-600638

            My aadhar no is linked with lpg disributor & sbi but my lpg subsidy do not credit in my bank a/c due to aadhar inactive in npci

            Kindly plz help me

            Name of distributor - agrawal gas agency kulpahar distt mahoba up
            Name of consumer - anil kumar
            Mobile no. - [protected]
            Email id - [protected]@gmail.com
            Bank of baroda a/c no.[[protected]
            Aadhar no.[[protected]
            National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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              Y
              Yallappa@123
              from Gevrai, Maharashtra
              Feb 10, 2018
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              Address: Solapur, Maharashtra, 413315

              Customer name dattu krushna chavhan
              Bank name vidharbha kokan gramin bank bhose
              Account no [protected]
              Adhar no[protected]
              Mobile no [protected]

              Sir this is my bank account & adhar no details. My adhar no is linked with
              My gas agency & my bank account, but gas subsidy not recived to my bank account sir plz cheque the following details & clear my gas subsidy problem
              For any qury plz call my mobile no [protected]
              National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                V
                vikas.mmen
                from Banswara, Rajasthan
                Feb 10, 2018
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                Address: Panipat, Haryana, 132103

                Account number : [protected]
                Aadhar number :[protected]
                Respected sir/madam
                "my aadhar number is not linking status is inactive"
                I checked with my bank and i was told that my aadhar number is already seeded with sbi bank account (Account number is [protected] by federal bank officials. They however reseed my aadhar with my bank account upon my request but yet in uidai link-mapper-npci database status is being shown as"no bank account is linked with my aadhar number till to-date." i also checked my aadhar-npci linking status using used*99*99# and this also shows that no bank account is linked with aadhar till to-date.
                I will be visiting the bank again and again even i got screenshot/printout from bank as certification showing that the aadhar is already seeded with my bank account. As federal bank already seeded aadhar with my bank account, it is npci who should initiate action to link my aadhar with npci database
                National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                  B
                  Baban mondal
                  from Dhupgari, West Bengal
                  Feb 10, 2018
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                  mapping status change continuously

                  Address: Bankura, West Bengal, 722144

                  I have totally 4 account, paytm payment bank, uco bank, federal bank, axis bank. On 16th december 2017 i closed my sbi account which was mapped with npci, now i map axis bank account on 3rd feb 2018. When i check bank account mapping status at uidai.gov.in website, the mapping account change after some time. Such as now show axis bank link with npci after some time show sbi link with npci which inactive. Pls map my axis bank account in npci...
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                  indrajitkopnar
                  from Pune, Maharashtra
                  Feb 10, 2018
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                  Address: Raigad, Maharashtra

                  I have seeded my aadhaar number to the my bank account. But as per aadhaar site and *99*99# it says your aadhaar number is not linked with your bank account. On mahadbt (Direct benefit transfer) says your bank account is not linked with your aadhaar number.
                  But bank is saying that they have added my adhaar details to my bank account even they gave me the print of those details.
                  I have re-seeded aadhaar to bank many times still on mahadbt site it says your bank ac. Is not linked with aadhar, because of that i'm not able to submit the scholarship form.
                  My aadhaar and bank details are as below.
                  Aadhaar number[protected]
                  Account number - [protected]
                  Bank name - state bank of india
                  Ifsc - sbin0005913
                  Branch - state bank of india branch - karjat, tal-karjat, dist-ahmadnagar, pin-414402
                  Please add my aadhaar number[protected] to my bank account number [protected]

                  Thank you.
                  National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                    R
                    Rahulsharma26
                    from Ujjain, Madhya Pradesh
                    Feb 9, 2018
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                    Address: Bharatpur, Rajasthan, 321001

                    Dear sir,
                    I have salary &saving account in axis bank. Tomorrow i received two msg from bank for amount deduction bt i don't know about these transactions. And i find that two times amount deduct from my account. So please help me and return my amount... And i went to the bank many times but bank don't reply properly.
                    Account number -[protected]
                    Rahul sharma
                    [protected]
                    Please help me...
                    Thanks
                    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                    Feb 09, 2018
                    Updated by Rahulsharma26
                    Axis bank
                    Feb 10, 2018
                    Updated by Rahulsharma26
                    Dear Sir,
                    Today that incident repeated by same person. And deduct amount 3900rs using IMPS. And I speak with customer support axis bank and tell me that your saving account is linked with another current account and another registered no. But I don't know about this another account and mobile no.
                    So please help me sir...

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                      S
                      Siddharth8785
                      from Pune, Maharashtra
                      Feb 9, 2018
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                      Address: Pune, Maharashtra, 411038
                      Website: National Payments Corporation of India

                      Recently i have closed my union bank of india account which was linked to my aadhar.
                      Since then my aadhar card and bank linking status has been showing inactive.
                      I have another account in hdfc bank which is active but it is not getting linked inspite of repeated requests and complaints to aadhar team on website as well as through the aadhar portal camps. I have linked my hdfc bank account to aadhar from my account branch. It is just that it is not getting updated on website by aadhar team. Kindly i request you to please change the bank account linking details with my aadhar card. Also i am forwarding the bank account details to be linked with my aadhar.
                      My account details
                      Account name siddharth anil shinde
                      Account no [protected]
                      Ifsc code hdfc0002453
                      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                        V
                        Vinay125
                        from Patna, Bihar
                        Feb 9, 2018
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                        Sir
                        My presently aadhar linking bank shown in uidai portal is corporation bank and linking status shown is inactive.
                        I want to receive my dbt and another govrment subsidy in my another account namely united bank of india account which is also linked with my aadhar
                        Kindly mapped my ubi account for receiving dbt.
                        Name - vinay kumar shaw
                        Aadhar no[protected]
                        Ubi account no.[protected]
                        Email id.- [protected]@gmail.com
                        Mobile-[protected]
                        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                          C
                          chiragsolanki7878
                          from Vadodara, Gujarat
                          Feb 9, 2018
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                          Address: Vadodara, Gujarat, 391440

                          Dear sir i have linked my adhaar[protected] with my bank account and my lpg distributor also.
                          But according to ncpi (Aadhaar linking status in bank (As per npci : not submitted) not submitted
                          I have asked so many times in my bank and they said they had done from his side and updated my adhaar with my bank account, and its not updated from npci.
                          And how i know the status of this, bank person given the adhaar linking receipt with my bank account.
                          Please tell me the solutions about this issue. My mobile no.[removed].
                          National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                          Feb 11, 2018
                          Updated by chiragsolanki7878
                          Dear Sir I Have Linked My Adhaar[protected] With My Bank Account And My LPG Distributor also .
                          But According to NCPI (Aadhaar Linking Status in Bank (as per NPCI : Not Submitted)) Not Submitted
                          I Have Asked So Many Times In my Bank and they said they had done from his side and updated My Adhaar with my bank account, and Its not updated from NPCI .
                          And how i know the status of this, bank person given the adhaar linking receipt with my bank account.
                          Please tell me the solutions about this issue.my Mobile no.[protected].
                          HPCL Consumer no: 630702
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                            V
                            veenar
                            from Bengaluru, Karnataka
                            Feb 9, 2018
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                            Address: Bangalore, Karnataka, 560025

                            Dear sir i have linked my adhaar[protected] with my bank account and my lpg distributor also. But according to ncpi (Aadhaar linking status in bank (As per npci : not submitted) not submitted i have asked so many times in my bank and they said they had done from his side and updated my adhaar with my bank account, and its not updated from npci. And how i know the status of this, bank person given the adhaar linking receipt with my bank account. Please tell me the solutions about this issue.
                            National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                              A
                              Avibapu
                              from Pune, Maharashtra
                              Feb 9, 2018
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                              I did complaint for aadhar card linking issue,

                              Still my status has not changed.
                              Npci replying same. I tried to convey npci to change my status.

                              Still status has not changed from pnb to sbi.
                              I have attached snap shot of status of the aadhar card which i have check on uidai official website, so kindly look in this issue because its necessary for scholarship purpose.

                              Kindly help on this issue
                              National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                                M
                                manishjainbwn
                                from Kaithal, Haryana
                                Feb 8, 2018
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                                Address: Bhiwani, Haryana, 127021

                                Dear sir,
                                My aadhaar is liked with my hdfc bank account in which i recieve my lpg subsidy. I have transferred my hdfc bank account to other hdfc branch due to which my ifsc code is changed but account number is same. But my new ifsc code has not been updated on npci servers due to which i don't recieve my lpg subsidy. I have contacted my hdfc bank branch they said that we have updated your aadhaar but there is fault in. Payment transferrer i. E npci. So please update my new ifsc code on your servers to resolve this matter at the earliest.

                                My details are provided below:-
                                Name - manish jain
                                Hdfc bank acc no - [protected]
                                Old ifsc code - hdfc0000003
                                New ifsc code - hdfc0003846
                                Bank branch - dinod gate, bhiwani-127021
                                Aadhaar no[protected]
                                Bpcl lpg consumer no. :- om-16667
                                Mobile no - [protected]
                                National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                                SBI customer Mr. VINOTH KUMAR R (A/c no xxx) has done a IMPS transaction on 30.11.2017 to the following HDFC account

                                IMPS Ref No. :[protected]
                                Rem_Acc_No. : xxxxxxx
                                Txn_Date : 30.11.2017
                                Amt(Rs.) : Rs.2622/-

                                The transaction has been credited to HDFC account. However the same has not been debited to the customers account of SBI
                                I have done jio recharge through BHIM APP of amount Rs.153/- amount deducted recharge not done. Please refund my amount as soon as possible
                                amount deducted through sbi bank account and transaction ID details are UPI/[protected]/[protected]@icici 153.00

                                my sbi account number is [protected]
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                                  Lakshmi devi.
                                  from Suriapet, Telangana
                                  Feb 8, 2018
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                                  Address: Nellore, Andhra Pradesh, 524001
                                  Website: Tez

                                  Hi sir/madam
                                  I lakshmi I stop using tez app before two months ago but I have install today itself I paid 5600 rupees to my son in tez app but the transaction is processing from 4hours continously the money is debited from my account but it is not credited to my son bank account till now please raise a compliant to solve my problem because the money is very urgent to my son for paying fee in his college I am very serious about this app on any reasons for deducting money so please help me as soon as possible Saturday is the last day for paying fee sir please do any thing and return my amount
                                  National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                                    Abhishekdutta
                                    from Arambagh, West Bengal
                                    Feb 8, 2018
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                                    Address: Hooghly, West Bengal

                                    I have closed and delink my united bank account on 4/1/18 in which i got lpg subsity. But i have account in two other bank alredy linked with my aadhar. But my lpg subsity still linked with united bank and showing inactive. For that reason i can not get my lpg subsity. Please update the data of bank linking, so that i can get my lpg subsity. My aadhar no is[protected]. My indane lpg id is [protected].
                                    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                                    I have closed my account and open new bank account in SBI still my aadhar status not changed from old one to new account.
                                    This is necessary for me because my scholarship will not approve because of this issue.
                                    Kindly help me to solve this issue as early as possible
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                                      Mudgil52
                                      from Rohtak, Haryana
                                      Feb 7, 2018
                                      Resolved
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                                      Resolved

                                      Address: Bhiwani, Haryana, 127021

                                      Dear sir,
                                      My bank a/c is in hdfc bank bhiwani, i link my aadhar with my bank a/c th net banking, i confirm my bank the aadhar number link with my account but at the aadhar site my account not link with aadhar, at aadhar site my another account which is in icici bank and not active account is linked with my aadhar. Now i want to my hdfc bank account linked
                                      With my aadhar. So i take my benefit of my gas subsidy under dbtl scheme. Please help me. My active bank and aadhar as given as follows:-

                                      Name renuka devi
                                      Bank name:hdfc bank-479, meham chowk, bhiwani-127021
                                      Bank account no. [protected]
                                      Ifsc code: hdfc0000479
                                      Aadhar no.[protected]
                                      Lpg consumer unique id:[protected]
                                      Lpg consumer no:51859
                                      Distributor name:giri gas service, circular road, bhiwani
                                      Feb 8, 2018
                                      Complaint marked as Resolved 
                                      Dear sir, My bank a/c is in hdfc bank bhiwani, i link my aadhar with my bank a/c th net banking, i confirm my bank the aadhar number link with my account but at the aadhar site my account not link with aadhar, at aadhar site my another account which is in icici bank and not active account is linked with my aadhar. Now i want to my hdfc bank account linked With my aadhar. So i take my benefit of my gas subsidy under dbtl scheme. Please help me. My active bank and aadhar as given as follows:- Name renuka devi Bank name:hdfc bank-479, meham chowk, bhiwani-127021 Bank account no. 04791870000245 Ifsc code: hdfc0000479 Aadhar no. 514679744315 Lpg consumer unique id: 29110617000016887 Lpg consumer no:51859
                                      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                                      Sir, my aadhar number has been linked with bank account but not showing any status in UIDAI PORTAL..because of this BENEFICIARY CODE not generating for PG SCHOLORSHIP from AICTE . PLEASE consider my request, hoping positive reply from your side sir
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