Claimed

National Payments Corporation of India [NPCI] Complaints & Reviews

1
Updated: Jan 22, 2026
Complaints 4226
Resolved
364
Unresolved
3862
Contacts

File a complaint to National Payments Corporation of India [NPCI]

Having problems with National Payments Corporation of India [NPCI]?

File a complaint and get it resolved by National Payments Corporation of India [NPCI] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

National Payments Corporation of India [NPCI] reviews & complaints page 169

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
B
bvshah
from Ahmedabad, Gujarat
Nov 15, 2017
Resolved
Report
Copy
Resolved

Address: Ahmedabad, Gujarat

Dear sir,

I have done transaction from bhim application from my mobile for recharge of rs. 399 plan in reliance jio number [protected]. However till date recharge is not done & amount already debited from my axis bank account. Kindly do the needful on priority to get my amount back in the account.
I have attached details for amount debited from axis bank & reliance jio number & bhim app for which recharge is still not done.
Nov 18, 2017
Complaint marked as Resolved 
resolved
National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    R
    Rpkkundu
    from Hyderabad, Telangana
    Nov 15, 2017
    Report
    Copy

    Address: 500016

    I transferred 8000 rs through bhim app on 10 th november. Money was debited from my account in sbi buy not credited in beneficiary account in andhra bank. App however shows the transaction is successful. Can you please look into the problem. I am attaching screenshot of transaction on bhim app which shows all the details. I called up sbi helpline and they told me problem could be solved by bhim app only. I could not raise concern in app because transaction shows successful. I have sent mail to bhim app without any response.
    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
    Please activate my aadhar with my new bank account and also NPCI server. I have already given a copy of aadhar in my branch. Thankyou my aadhar no[protected] to bank account no. [protected]
    Helpful
    Found this helpful?
    1 Comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      V
      Vikram kr
      from Hojai, Assam
      Nov 14, 2017
      Report
      Copy

      Address: Darbhanga, Bihar, 846001

      Dear sir my aadhar no.[protected]
      Is linked with old bank account which is not mine my gas subsidy goes to other bank I have update aadhar 3 time in my new bank account but aadhar status still show old bank account please help me you are my last hope

      Bank name - central bank of india
      My new bank account no. [protected]
      IFSC - CBIN0283775
      BANK HODER NAME - AMOD JHA
      AADHAR NO.[protected]
      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        D
        devzala
        from Ahmedabad, Gujarat
        Nov 14, 2017
        Report
        Copy

        I had recently linked my adhaar with my bank account and it is completly done and i want fill online form for schoolarship but i have not been able to do so because it is not showing on your server my adhaar number is[protected] and bank account is [protected] i really need your help regarding it when i asked bank manager he answered that they have done work on there part please resolve my problem as soon as possible
        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
        Nov 14, 2017
        Updated by devzala
        I had recently linked my adhaar card and bank account but it still does not show linked online and also i need it for my scholarship i request you to help me out for this my adhaar number is[protected] and my bank account is [protected]
        Not adhar linking problem
        Helpful
        Found this helpful?
        1 Comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          D
          dashish371
          from Mumbai, Maharashtra
          Nov 13, 2017
          Report
          Copy

          Respected sir,
          My adhar number has been linked with bank account but not showing at npci server.
          I already rechecked with bank but they tell me that your aadhar is linked to a/c.
          For scholarship, it is very necessary.
          Sir please take action immediately. Please do the needful. It's very important for me.

          My details are-
          Name - Desai ashish
          A/c no.- [protected] in sbi
          Aadhar no[protected]
          Branch - Patan
          Ifsc code - sbin0060241
          National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
          My aadhar no[protected] and i have linked with LPG connection (consumer 608285 HP gas) with my agency (fanar gas. malappuram dt. kerala )as well as my bank account ( federal bank account no.[protected]) but till the date status shown NPCI not mapped as that number with bank. so please check and do the needful step in this regarding
          Helpful
          Found this helpful?
          1 Comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            P
            prashant shingare
            from Mumbai, Maharashtra
            Nov 13, 2017
            Resolved
            Report
            Copy
            Resolved

            i want to change bank account number for lpg subsidy

            Address: Aurangabad, Maharashtra

            Dear sir/madam,
            I am getting my lpg subsidy amount to my hdfc bank but i want to change it to bank of maharashtra. Currently i have closed hdfc bank account, so subsidy not receive in both account, before opening hdfc bank account subsidy was regularly credit in bank of maharashtra. After starting hdfc account subsidy was credit in hdfc bank account. My aadhaar is already link with bank of maharashtra. Kindly guide me is it possible?...
            Helpful
            Found this helpful?
            1 Comment
            Report
            Copy
            N
            Nibalkar
            from Bardoli, Gujarat
            Nov 13, 2017
            Report
            Copy

            Respected sir,
            My adhar number has been linked with bank account but not showing at npci server.
            I already rechecked with bank but they tell me that your aadhar is linked to a/c.
            For scholarship, it is very necessary.
            Sir please take action immediately. Please do the needful. It's very important for me.

            My details are-
            Name - ritesh rajkumar patil
            A/c no - [protected]
            (Statebank of hyderabad)
            Aadhar no[protected]
            Branch - osmanabad main branch
            National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              P
              Priscilla Pinto
              from Mumbai, Maharashtra
              Nov 13, 2017
              Report
              Copy

              Address: Thane, Maharashtra, 421501
              Website: www.npci.org.in

              I am consumer of bharat gas co. My consumer no. Is 18270. Every time i used to get my subsidy, but this time, i have not received any amount of subsidy. Bharat gas officials are saying to link your aadhaar card with npci. I went my bank and told them to link my aadhaar card. But they refused to do in the bank. So, now i am trying to do this. I have not received my subsidy amount in the bank from the month of september 2017. Please confirm and do the needful at the earliest. My aadhaar card no. Is[protected]. My bank is punjab national bank. Please do the needful.

              Thanks
              National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                V
                vinayk.617
                Nov 13, 2017
                Report
                Copy

                Address: Pune, Maharashtra, 411032

                Subject :dbtl related query - aadhar based airtel payments bank account removal request.

                Hello,

                From last 3 months i am not receiving my lpg subsisdy into my sbi account due to incorrect bank linking status of airtel payments bank ltd to my aadhar card.

                Kindly i request you to please remove airtel payments bank ltd. From my aadhar card npci preference list & make sbi (State bank of india) in the first preference to receive lpg subsidy & other benifits into my account.

                Name : vinay kumar
                Aadhar no. :[protected]

                Lpg distributor name : smayak indane pune
                Lpg id is 3 [protected]
                Consumer no. 5046

                Regards
                Vinay k
                Mob. :[protected] ; [protected]
                National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                Nov 14, 2017
                Updated by vinayk.617
                Still status with Aadhaar is showing AIRTEL PAYMENTS BANK LTD.

                Kindly i request you to please remove airtel payments bank ltd. From my aadhar card npci preference list & make sbi (State bank of india) in the first preference to receive lpg subsidy & other benifits into my account.

                Aadhaar Number :[protected]

                Bank Linking Status :Inactive

                Bank Name :AIRTEL PAYMENTS BANK LTD
                Mar 15, 2018
                Updated by vinayk.617
                Still issues is not resolved
                My adhar card is inactive at NPCI server..pls resolve it.. I am filling digital Gujarat portal form of scholarship and on clicking on the NPCI server for adhar card linking details[protected] and says the adhar card is inactive at NPCI server..., ...pls resolve it fast ...sir...pls...
                Helpful
                Found this helpful?
                1 Comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  C
                  careerias
                  from New Delhi, Delhi
                  Nov 12, 2017
                  Report
                  Copy

                  Address: New Delhi, Delhi, 110060

                  Following failed transaction, money is debited from bank account neither received by recipient nor reversed to debited account.

                  TXN ID[protected]
                  DATE- 31 OCTOBER 2017
                  AMOUNT -₹ 2000/-
                  TIME- 11:11:00 PM

                  Further I sought reply from Bhim app, It mentioned that account was not debited at all despite having debit message with me. I had mailed same to support upi & banking ombudsman of Mumbai region but got no response eighter.
                  National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    K
                    kumar_devbrat
                    from Jamshedpur, Jharkhand
                    Nov 12, 2017
                    Resolved
                    Report
                    Copy
                    Resolved

                    Address: 844503
                    Website: npci

                    I have already linked my sbi bank account [protected] with my aadhar number[protected] but not updated by npci due to which i cant avail pg scholarship benefit. My bank sbi biddupur having branch code 14293 has already linked my aadhar with my bank account but not showing on uidai aadhar bank mapping. Due to this my bank beneficiary code has not been generated by aicte to avail pg scholarship
                    Nov 22, 2017
                    Complaint marked as Resolved 
                    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                    Nov 15, 2017
                    Updated by kumar_devbrat
                    Aadhar inactive in NPCi
                    Nov 17, 2017
                    Updated by kumar_devbrat
                    still not received any message from npci
                    I have given a request to link my aadhaar to bank account which is done from the bank side but not shown on the NPCI server
                    kindly do the needful at the earliest as my scholarship is pending because of the same
                    Abhay Kumar A/C no [protected] ifsc code SBIN0017152 was trying to send rs 10000 to one of my friend but my transaction failed on 02/11/2017 and amount got deducted . You reference number is[protected]. Kindly help me in this matter.

                    Contact [protected]
                    Helpful
                    Found this helpful?
                    2 Comments
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      J
                      jyoti satish desai
                      from Pune, Maharashtra
                      Nov 12, 2017
                      Report
                      Copy

                      Address: Nashik, Maharashtra

                      Parvtabai pundlik khairnar aadhar no.[protected]. Please link dena bank satana[protected]. 12month pasun adhar link prcess chlu ahe banket link ahe ase dakhavte pn *99*99# ver chek kelyaver not link any bank ase yet ahe. (June 2017 pasun online mandhan ada karta yet nahi.) puja jagdish shewade adhar no.[protected] bank name: maharashtra bank satana account no. [protected] yanche sadar bank la link nahi. Band kelel account la link dakhvat ahe. To no. Punh chalu karta yenar nahi ase bank adhikari yani sagitale.. Please help
                      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                      Transaction failed thru bhim app from my no [protected] on 6/11/2017
                      ..amount Debited and not credited to beneficiary ..pls reversed this amount
                      Transaction not completed
                      Helpful
                      Found this helpful?
                      2 Comments
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        Sanjay Arati Pandey
                        from Medinipur, West Bengal
                        Nov 12, 2017
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: Paschim Medinipur, West Bengal, 91

                        Resp sir
                        I am sanjay kumar pandey my addharno
                        Is inactive in npci due to this i have not
                        Received my guess subsidiary in bank
                        My addharno is[protected] kindly
                        Active my addharno in npci

                        Before may 2017 i have received my guess subsidy. But still that bank a/c is
                        Closed now i have open my new a/c in
                        Allahabad bank. On date 06/10/2017
                        . My previous u. C. O bank a/c also available

                        Thank you
                        Jan 27, 2018
                        Complaint marked as Resolved 
                        my phone no is 9932503335 emil id is : [email protected]
                        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                        Nov 12, 2017
                        Updated by Sanjay Arati Pandey
                        Find screen shot

                        Nov 12, 2017
                        Updated by Sanjay Arati Pandey
                        Find screen shot 2

                        Jan 27, 2018
                        Updated by Sanjay Arati Pandey
                        resp sir when it will solve kindly solve it
                        Name-kalyan chapadar
                        a/c no-[protected]
                        txn id-[protected]
                        bank-sbi
                        I sent 500 rupee to my friend bholanath sharma but he do not receive it and the amount is detected from my account . This transection I done with the help of tez app. upi transection id is[protected]
                        I had done a tez upi ifsc transaction on nov 1st money debited from my account and didn't credited in recipient's account
                        Please return back my amount. Please solve the issue as soon as possible
                        Helpful
                        Found this helpful?
                        3 Comments
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          K
                          Kirtiraj Malkhede
                          from Pune, Maharashtra
                          Nov 12, 2017
                          Report
                          Copy

                          Website: www.npci.org.in and uidai.gov.in

                          Respected sir,
                          My adhar number has been linked with bank account but not showing at npci server.
                          I already rechecked with bank but they tell me that your aadhar is linked to a/c.
                          For scholarship, it is very necessary.
                          Sir please take action immediately. Please do the needful. It's very important for me.

                          My details are-
                          Name - kirtiraj malkhede
                          A/c no.- [protected]
                          (Bank of baroda)
                          Aadhar no[protected]
                          Branch - ballarpur main branch
                          Ifsc code - barb0ballar
                          National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                          When I transaction SBI bank to other bank TEZ app through my balance deducted but not received other bank
                          Helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            s@achin
                            from Mumbai, Maharashtra
                            Nov 12, 2017
                            Report
                            Copy

                            Dear sir,
                            My aadhar link with central bank of india and i have aadhar-bank linking recipt of bank but uidai and mahadbt online site show central bank of india inactive account so i want to correct it. And update my correct aadhar-bank status on uidai and mahadbt.
                            Please update my aadhar-bank link status
                            As soon as possible because i want to fill scholarship form and i need this aadhar-bank link status correction for it.
                            National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                            Nov 12, 2017
                            Updated by s@achin
                            My aadhar-bank link status not correct on uidai so please correct it.
                            I linked my aadhar card to central bank of india and i have recipt of aadhar-bank linking. But my aadhar-bank link status show on uidai site is inactive.
                            My aadhar no is[protected]
                            Please update my aadhar status on uidai and mahadbt site. I want correction in bank name which is bank of maharashtra
                            Active account.
                            Please solve my problem as soon as possible.
                            Jay swaminarayan ...,
                            Sir I request to my aadhar card link in my pan card...sir request you, conformation mo. No: [protected] message sent...
                            It takes too long to fetched adhar linking status with bank account.please upgarde or resolve ...
                            Helpful
                            Found this helpful?
                            2 Comments
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              sarthak Shirke
                              from Mumbai, Maharashtra
                              Nov 11, 2017
                              Report
                              Copy

                              Address: Raigad, Maharashtra, 410206

                              Dear sir/mam

                              My aadhar no. Is[protected] and i have two bank account in canra bank and axis bank. I have linked my aadhar with my axis bank sb a/c. Axisbank said they have to update my aadhar with axis bank.
                              However, when i checked the status is of my aadhar card on the aadhar portal, it is linked with icic bank.
                              Request you to take note and do needful.
                              Regards
                              Manisha shirke.
                              National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                Sunisadhu
                                from Mumbai, Maharashtra
                                Nov 11, 2017
                                Report
                                Copy

                                Address: Jalgaon, Maharashtra

                                Dear sir
                                I have updated my aadhar with the bank and lpg distributor but still the status of aadhar is inactive also enquire both places at bank and lpg distributor regarding that but banker said they had updated and ditributor said aadhar inactive at npci. Please active my aadhar as soon as possible to receive my gas subsidy.
                                Aadhar no[protected]

                                Thanks & regards
                                Sunil aswale
                                Mob [protected]
                                National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  Shahrukh Ahmad Qadri
                                  from Mahoba, Uttar Pradesh
                                  Nov 10, 2017
                                  Report
                                  Copy

                                  Address: 224188

                                  Sir my name is shahrukh ahmad my aadhar is linking with my deactivated account baroda uttar pradesh gramin bank, i updated 10 times to active bank bank of baroda with account number [protected] it but it could not active please activate my linking. My aadhar number is[protected]. My contact details are [protected]@gmail.com, contact no :[protected]
                                  National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                                  Nov 10, 2017
                                  Updated by Shahrukh Ahmad Qadri
                                  Hello sir i want to say that my account has been deactivated so my aadhar link should be removed my old account broda uttar pradesh gramin bank. And link my other account bank of Baroda and state bank of india. Thankyou
                                  Sir my CANARA BANK.[protected] is ok but my adhar card no.[protected] is not submit to NPCI and please sir submit my adhar card to NPCI
                                  Sir/Madam
                                  Iam not subsidy amount.
                                  my account CANARABANK.[protected] is ok but my adhar card no.[protected] is not submit to NPCI and please sir submit my adhar card to NPCI
                                  Mobile no. [protected]
                                  LPG ID.[protected]
                                  CONSUMER NO.[protected]
                                  Distributor code.117559
                                  Distributor name. SARDHANA ENTERPRISES
                                  Helpful
                                  Found this helpful?
                                  2 Comments
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    V
                                    Vibhajain2007
                                    from Mumbai, Maharashtra
                                    Nov 9, 2017
                                    Report
                                    Copy

                                    Address: Ghaziabad, Uttar Pradesh, 201001

                                    I had sent across the form for updation of adhaar in my daughter's account which is a minor account u/g of her father.

                                    The adhaar attached was of the guardian as minor's adhaar is not available at present. The form has however been rejected & returned asking for minor's adhaar no.

                                    I would like to know if there is a government regulation which prohibits acceptance of adhaar no. Of guardian in a minor's account as even pan no. Given in the account is of the guardian.
                                    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      G
                                      gargrakesh1983
                                      from Chandigarh, Punjab
                                      Nov 9, 2017
                                      Report
                                      Copy

                                      In uidai (https://resident.uidai.gov.in/bank-mapper) site bank account mapping - for my aadhaar card[protected] shows inactive status with icici bank. As icici bank account has been closed after 15.6.17.

                                      I requested indane lpg distributor (Gem gas agency in kharar) 3-4 times regarding changing my bank aacount for subsidy. But they said they don't have option to change customer bank account. You need to check with bank.

                                      When i requested axis bank to update my aadhaar card with bank account again for lpg subsidy. On requesting 2-3 times, axis bank de-link my aadhaar card & linked aadhaar card again with banks. But not sure why it is not updated on national payments corporation of india [npci] records. As it is still showing icici bank with inactive status.

                                      Kindly update my bank aadhaar mapping with axis bank in your npci records. As before icici bank - i was getting my lpg subsidy in axis bank itself.
                                      Also please guide my to whom may i contact for getting my subsidy in accounts. If any other information related to this required update with your comments
                                      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit