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National Payments Corporation of India [NPCI] Complaints & Reviews

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Updated: Jan 22, 2026
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National Payments Corporation of India [NPCI] reviews & complaints page 185

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S
Sanal Sankaran
from Bengaluru, Karnataka
Jun 28, 2017
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Address: 560068

Hi sir/madam,

I was trying to link my addhar number with pancard. But its giving me error message, - "addar number is valid, but its inactivated now"

So can you please check on this and let me know, how can i get the addhar id activated.

My addhar details
Name - sanal sankaran thoonoly
Dob - 13 july 1985
Addhar id[protected]

Mobile - [protected]
National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
My Aadhaar Card No. I.e.[protected] and I have linked with LPG Connection (Connsumer I'd : 15131 Indane Gas) with my agency (Utma Indane Sarvice ) as my Bank (Canara Bank) but till date the status show NPCI not mapped Addhar No.with Bank.So Please check and do the needful step in this regarding
NPCI not mapped with addhar no
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    niyam punia
    from Kolkata, West Bengal
    Jun 27, 2017
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    Address: Karnal, Haryana, 132001

    Dear sir,
    We have requested our sbi branch to link indane customes id and aadhar to our bank account no. And the bank personal had acted as per our request, yet after 3 weeks of entering data, my aadhar linking status is inactive as per npci. Please rectify it asap, because we have notbeen able to recieve subsidy in our bank account from past six months. A snapshot of the linking status has been attached along with this file including all necessary information. My aadhar no. Is[protected], indane customer id:22407,
    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
    Hi Team,

    I am not getting my Gas subsidy as my NPCI status is showing as Inactive.
    GAS : Bharat Gas
    LPG ID : 1 [protected]
    Aadhar number:[protected]
    Bank Account number:[protected]
    IFSC Code:SBIN0001821
    Mobile Number:[protected]

    Kindly do the needful.
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      R
      Jun 23, 2017
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      Address: Ratnagiri, Maharashtra, 410501
      Website: jihaan.hpcl.co.in/booking/search.aspx

      Dear sir
      I have already completed all necessary procedure, regarding aadhaar number linking to my bank a/c, but yet no any amount of credit showing in my linked bank account. Pls. Do the needful & when it will be solved i will follow up with you & my bank last 3 months. I also submitted all require details as per advice of gadre anagha r (002803). Hp gas customer care executive. But yet i have not receive any subsidy in my bank account. I request you pls. Activate my aadhaar no in your signt & relese my payments which has been hold by npci since last 1 year due to given reason as technical problem. (For your ref. My earlier complaint at hp gas - reference no. 16263891 dated 15/03/2017 & 17013085 dated 17/04/2017. My accounts details as below already provided to you. Kindly look into the matter & hope it resolve earliest. Customer name - : bhagat anil h. Distributors name - : ashirwad gas agency[protected] customer number - : 644448 (Consumer no.) lpg id -: 2 [protected] name of bank - : icici bank ltd. Branch name - : kalyani nagar pune ifsc code -: icic0000005 sb account number - :[protected] adhar card number. - :[protected] cell no. - : [protected]
      Pls. Do the needful
      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
      Sir my aadhar is linked in my sbi account. And I've been doing MNERGS work for past several weeks. But still I have not get a peeny. Bank people are telling that my aadhar is linked to my acnt but there is a problem with npci mapping. So plzz kindly check the problem provide solution as much fast as possible.
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        Pankaj29
        from Gurgaon, Haryana
        Jun 22, 2017
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        Address: 560024

        Team,
        My name is pankaj dey.
        I have raise an issue already with so many places, ' hp service cell', ' hp gas agency' and also with npci. No one is helping me out. My aadhar card has been mis-used to link with some one else's bank account by bank personnel or by the account holder, person named' sabitri das' and bank name is ' bank of india'. Aadhar has been seeded last on[protected] as i can see in website. There is no account of mine in bank of india. I always used to get subsidy in my sbi account. Every thing was fine till i was in pune. Once i landed in bangalore and have taken hp connection with 'mathru hp gas co', i can see my subsidy has been transferred to some bank of india account and beneficiary name is : sabitri das. I am unable to book my gas as again it will go to that account. Sbi and hdfc where i have account with and they are saying it is not possible to re seed my aadhar card again. I need solution asap.

        1. First my aadhar number has to be de - linked from bank of india from sabitri das's account.

        2. My aadhar needs to be reseeded with sbi again so that every thing goes fine at the earliest.

        Thanks,
        Pankaj dey
        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
        Jun 22, 2017
        Updated by Pankaj29
        My Aadhar No is[protected]
        Kindly link my aadhaar no.[protected] for indane gas subsidy purpose. My indane consumer no. 16914. Rudrapur gas service. My axis a/c no. Is [protected]. I want to receive gas subsidy in my above mentioned a/c.
        PRABIR KUMAR GHOSH
        MOB - [protected]
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          S
          sunil.sksaini
          from Srinagar, Jammu and Kashmir
          Jun 22, 2017
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          Address: Jhunjhunu, Rajasthan, 333504
          Website: Aadhaar is not in NPCI database

          Respected sir,
          I am sunil kumar. This informing you to that my adhar card is already linked with bank account. But showing inactive.
          I will be getting salary adhar base from 1 july 2017. So now my adhar card not connected with bank account when i open it online (*99*99#). But in actual my card is already linked with account.
          Adhar no[protected]. Bank act no [protected] sbi bank

          Waiting for thankful reply.
          Thanks®ards
          Sunil kumar
          National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
          Dear sir i am k.balaji my consumer number 611118 and my aadhar number[protected], my aadhar number link is already update to bank account but still nplc not linking aadhar number in bank account. please update my aadhar number in npcl, my account number is [protected] union bank of india

          yours faithfully

          K.Balaji
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            B
            Bhavin Pansara
            from Ahmedabad, Gujarat
            Jun 21, 2017
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            Address: Rajkot, Gujarat, 360005

            Respected sir,
            I am meet pansara. This informing you to that my adhar card is already linked with bank account. But online that not seems linked with account.
            I have subsidy of mysy. So now my adhar card not connected with bank account when i open it online (*99*99#). But in actual my card is already linked with account.
            But mysy said my adhar card is not linkedonline. So i can not get subsidy.
            So now you can see the attached file. And you find my adhar card is linked wid account.
            Waiting for thankful reply.
            Thanks®ards
            Meet pansara

            Name: meet pansara
            Bank : bank of india
            A/c number. : [protected]
            Ifsc code : bkid0003127
            Adhar no. :[protected]
            National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
            Jun 17, 2017
            ModiDakshesh's response
            aadhar card and bank passbook submitted for further action
            My Adhaar No. is[protected], Name: Shaikh Ashmanabanu Harunbhai.

            On linking it with Pan card, I found that it has been inactive. I astonished as I haven't been informed ever about it. Please do the needful.
            Dear sir/mama
            it shows my AADHHAR card status is active while i try to link itwith my pan card. my AADHAAR NUMBER IS[protected]. what should i do now
            My adhar card no[protected] linked by sbi with my a/c no [protected] but when i checkked at npci (*99*99#) the states of of aadhar not linked with my account due to this my scholarship returned
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              S
              s samanta 27101994
              from Kolkata, West Bengal
              Jun 21, 2017
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              Address: 700067

              Sir i shyamsundar samanta residing at 6/1 gora pada sarkar lane kolkata pin 700067 west bengal and i have an only sevings bank account at united bank of india, there i sumitted my aadhar card xerox copy in many times and successfully carry out ekyc in the above specified bank a/c in january 2017 but till date my bank account number not linked with npci database.
              So please i requested to you that link my aadhar no with my bank a/c no in the npci database.
              My bank a/c no:[protected]
              My aadhar no:[protected]
              My registered mobilwe no: [protected]
              Registered email id: [protected]@gmail.com
              National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                K
                kulkarnivinay898
                from Bengaluru, Karnataka
                Jun 21, 2017
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                Address: 560037
                Website: www.npci.org.in

                Hello sir,
                I have linked my aadhar card to both lpg and bank but still in lpg portal it says bank is not seeded with aadhar, i have checked many times with bank they said its linked

                Aadhaar number[protected]
                Lpg id 2 [protected]
                Consumer no 674350
                Distributor name murali enterprises
                27 old # 52, ground floor, dharnesh re 5th cross, opp kalamandir bangalore central

                Please check whether in npci all details are mapped
                National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                  Narasimha Murthy Sarva
                  from Adoni, Andhra Pradesh
                  Jun 20, 2017
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                  Address: 522228
                  Website: National payment corporation of india

                  Sir i am t. Nalini devi having bharat gas connecti with shanmukha bharat gas company ibrahim patnam of krishna district of andhra pradesh my lpg id is[protected] and my bank is sbi ifsc sbin0001917 my aadhar number is[protected] recently ihave received from bharat gas that my aadhar linkage is inactive at your database, kindly solve the problem
                  National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

                  National Payments Corporation Of India [Npci] — Aadhar card status is showing inactive

                  Hi,

                  My Aadhar no.[protected] is showing inactive, i am unable to link my aadhar card to my PAN card. Please do activate my aadhar card.

                  Please look into this.
                  Touheed Ahmed
                  [protected]
                  [protected]@yahoo.com
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                    P
                    prak1974
                    from Mumbai, Maharashtra
                    Jun 20, 2017
                    Resolved
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                    Resolved

                    Address: Thane, Maharashtra, 400603
                    Website: www.npci.org.in

                    Sir

                    I have linked my aadhar[protected] with my bank account at thane janata bank - thane and my lpg distributor (Saibaba gas service) also.

                    But according to npci, it is unavailable and not found in npci database. I have asked my bank the reason but bank says that they have done the updated of my aadhar linking with my account but it is not updated by npci.

                    Kindly please update as i am an senior citizen and for over a month now i am following with my bank and distributor, kindly help...

                    Please resolve this issue soon..
                    Jul 24, 2017
                    Complaint marked as Resolved 
                    Thank you CONSUMER COMPLAINTS FORUM for helping me solving my problem with NPCI, I hearty congratulate you for this wonderful helpful site... I also thank NCPI for attending to solve my issue... KEEP IT UP HELPING AND SOLVING COMMON MAN's PROBLEM...
                    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                    Jul 04, 2017
                    Updated by prak1974
                    Kindly revert to my request to solve my problem send on 20 june 2017(|please refer below complaint) ...

                    Sir

                    I have linked my aadhar[protected] with my bank account at thane janata bank - thane and my lpg distributor (Saibaba gas service) also.

                    But according to npci, it is unavailable and not found in npci database. I have asked my bank the reason but bank says that they have done the updated of my aadhar linking with my account but it is not updated by npci.

                    Kindly please update as i am an senior citizen and for over a month now i am following with my bank and distributor, kindly help...

                    Please resolve this issue soon..

                    National Payments Corporation Of India [Npci] — Aadhar card has been inactive

                    Hi,

                    My Aadhar no.[protected] is showing inactive, i am unable to link my aadhar card to my PAN card. Please do active my aadhar.

                    Please look into this.
                    Touheed Ahmed
                    [protected]
                    [protected]@yahoo.com
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                      S
                      sreejithcm
                      from Manjeri, Kerala
                      Jun 21, 2017
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                      Address: Thiruvananthapuram, Kerala, 695582

                      I have linked my aadhaar number with my SBI bank account, but these details are not shared wuth NPCI server.Because of that I am not getting my gas subsidy amount in to my bank account.Please confirm that how to share the details with NPCI server.I have one old HDFC account, which is not in use and the amount is going to that account.

                      I want to get the subsidy amount in to my SBI account and confirmed from bank that my aadhaar is linked with the SBI account.But still subsidy is not crediting to my SBI account
                      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                        Chandra Prakash Singh (C.P. Singh)
                        from Korba, Chhattisgarh
                        Jun 15, 2017
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                        Address: Jabalpur, Madhya Pradesh, 482002

                        Hello sir,

                        I have 2 bank account 1st is hdfc bank and 2nd is sbi bank. These are linking with aadhar.

                        I have found my lpg subsidy in hdfc bank, i have need to provide my lpg subsidy in my favorite bank such as sbi bank

                        1. Gas consumer no - [protected]
                        2. Sbi bank a/c - [protected]
                        3. Aadhaar card no :[protected]

                        Please check and update early as possible...
                        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                          R
                          Renji77
                          from Ernakulam, Kerala
                          Jun 14, 2017
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                          Address: Ernakulam, Kerala, 682021

                          I have recently made existing hdfc bank account inactive in which subsidy amount was transferred earlier and reseeded aadhar with currently active sbi account. When i checked with distributor they told subsidy amount will be automatically transferred to recent account to which aadhar is seeded. Aadhar is already seeded with sbi account as per check with bank. Now in the subsidy transfer status it is showing as subsidy payment is not getting processed due to aadhar not active pfa the profile and refill history details. I have checked with sbi branch. Account number[protected] already linked with aadhar[protected]. Please help for transferring the subsidy amount.
                          National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                          They offered me one month traial period and taken the credit cards info as mandotory process. Now they charged me 1610 Rupees.
                          I want back my money.
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                            Poornima Rawat
                            from Delhi, Delhi
                            Jun 13, 2017
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                            Address: New Delhi, Delhi, 110091

                            Dear sir

                            I am not getting my lpg subsidy from march 17. I have linked my adhaar[protected] with my bank account (Indian overseas bank) and my lpg distributor (M/s sobhagaya gas service) also. But according to ncpi (Aadhaar linking status in bank (As per npci : activated on 01.03.2017). I have asked so many times in my bank and they said they had done from his side and updated my adhaar with my bank account, and its not updated from npci. And how i know the status of this, bank person given the adhaar linking receipt with my bank account.
                            Please tell me the solutions about this issue. My mobile no.[protected].

                            Kindly help.
                            National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                            Jun 13, 2017
                            Updated by Poornima Rawat
                            I am not able to received my lpg subsidy in my bank account from march 17. I submitted my aadhaar gas agency (Sobhagaya gas service) and bank (Indian overseas bank) also.

                            My aadhaar both place are linked on 03.04.2017.

                            I requested you to please take some action on it.

                            Consumer name jagmohan singh rawat
                            Consumer no. 810
                            Lpg id[protected]
                            Agency name sobhagya gas agency
                            Npci status is still inactive. I have bank account in bank : dena bank, account number :[protected], ifsc code : bkdn0130305, adhaar number :[protected]. So please update my account status to active in npci, so that i will get gas subsidy Thanks u sir...
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                              M
                              maheshvsm
                              from Pune, Maharashtra
                              Jun 13, 2017
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                              Address: Vadodara, Gujarat, 3900021

                              Hello,
                              I am not getting my lpg subsidy. I am having a bharat gas connection. I have asked so many times in my bank and they said they had done from his side and updated my adhaar with my bank account, and its not updated from npci.
                              I have checked bank application, aadhar card linked with bank application but getting error from bharat gas application "not available in npci database"

                              1. Gas consumer no[protected]
                              2. Axis bank a/c - [protected]
                              3. Aadhaar card no :[protected]

                              Please check and update early as possible.
                              National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                              Transaction Failed but Customer Account Found is Already Debit so I request You Please Arrange This Amount Refund

                              Transaction Date: 13/06/2017
                              Amount : 10000/-
                              Bank Tnx No: 40392238
                              Aadhar No :[protected]
                              ACCOUNT NO: [protected]
                              NAME: RINA MONDAL
                              MOBILE : [protected]
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                                BHARAT BHUSHAN GHAI
                                from Delhi, Delhi
                                Jun 13, 2017
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                                Address: Gautam Buddh Nagar, Uttar Pradesh, 201303

                                My illiterate & poor private servant jiten vishwas having sb account no. [protected] with iob sector 37, noida is not getting gas subsidy as his aadhar card no.[protected] seeded by the bank for npci is not linked up. & his previous punjab & sind bank where he has closed the account has not been substituted by iob account just stated. Your help is requested in the matter to have the needful done at the earliest.
                                National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                                  Y
                                  yogeshps85
                                  from Delhi, Delhi
                                  Jun 13, 2017
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                                  Address: Aurangabad, Maharashtra, 431004

                                  Sir,
                                  Myself mr. Yogesh prakash surwade,
                                  I have submitted adhaar card in bank and lpg distributor and same bank details i had given to my lpg distributor to update in their records. Adhaar is updated in my bank account but the npci status is still inactive.
                                  I request to you kindly please active my aadhar status with my bank account. I will not getting my lpg subsidy amount from last two years. I had call to npci and email also but they are not response. So please update my account in npci. Please look into matter and resolve the issue immediately.
                                  Thank u.
                                  My a/c details are as follows:
                                  A/c no: [protected] bank of maharashtra
                                  Ifsc code: mahb0000152
                                  Aadhar no:[protected]
                                  Consumer no. : 33431624
                                  Lpg id: 1 [protected]
                                  National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                                    A
                                    arorasuraj
                                    from Rajkot, Gujarat
                                    Jun 13, 2017
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                                    Address: Vadodara, Gujarat, 390019

                                    Dear sir/mam,
                                    I have applied for a government scholarship program few months ago and now for getting the scholarship in my bank account they asked for linking my aadhar card with bank and "confirmation on npci no. *99*99#". Now it has been almost one month since when i confirmed my registration of aadhar card with my bank account. But till now the registration is not yet confirmed on npci server and i need this confirmation immediately for my scholarship.
                                    Aadhar card no.:[protected]
                                    Bank :- state bank of india
                                    So please confirm my aadhar card with my bank account.
                                    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                                      anandamohapatra17
                                      from Siliguri, West Bengal
                                      Jun 12, 2017
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                                      Address: Sambalpur, Odisha, 768004
                                      Website: myhpgas.in

                                      Dear sir i have submitted & linked my adhaar[protected] with my bank account and my lpg distributor also. But according to ncpi (Aadhaar linking status in bank (As per npci : not submitted) not submitted i have asked so many times in my bank and they said they had done from his side and updated my adhaar with my bank account, and its not updated from npci. And how i know the status of this, bank person given the adhaar linking receipt with my bank account. Please tell me the solutions about this issue.
                                      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                                        Puneet Bhayana
                                        from Ahmedabad, Gujarat
                                        Jun 12, 2017
                                        Resolved
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                                        Resolved

                                        Address: New Delhi, Delhi, 110027

                                        Hello i am not getting my lpg subsidy. I am having a bharat gas domestic lpg connection. My bank account is also showing of obc which i had already closed. I have an updated aadhaar with my hdfc bank. My aadhaar is showing inactive with npci. Some relevant details are as below :
                                        1. Consumer no[protected]
                                        2. Bank a/c-[protected]
                                        Please check for issue.

                                        Thanks
                                        Puneet
                                        Aug 5, 2021
                                        Complaint marked as Resolved 
                                        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                                        We request you to follow the below mentioned procedure to link your Aadhaar number with your LPG agency to avail the subsidy

                                        Visit the website https://rasf.uidai.gov.in
                                        Click "Start Now" and follow the 4 step process mentioned below
                                        Enter the location
                                        Select the benefit type as LPG connection and enter the details which you want to link with the Aadhar number and click Next
                                        Enter the Aadhar number and contact details
                                        Enter the OTP received in the mobile and Security code and Click submit. -Manoj
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