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National Payments Corporation of India [NPCI] Complaints & Reviews

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Updated: Jan 22, 2026
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National Payments Corporation of India [NPCI] reviews & complaints page 197

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D
DHAYALAN VENUGOPALAN
from Tral, Jammu and Kashmir
Jun 2, 2016
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Dear Sir / Madam,

I have submitted Aadhar Card No. to bank and its updated by bank but NPCI still showing inactive and getting subsidy. BPCL sending SMS as Last date of submission as 15 Jun 2016. Details are as below:-

Name: Dhayalan Venugopalan
Bank Name: UCO Bank, Thanjavur, Tamil Nadu (Aadhaar card not linked)
S.B. Account No.: [protected] IFSC Code: UCBA0000693
Aadhaar Card No:[protected]
LPG ID :[protected]
Cell : [protected]

LPG Company : BPCL
LPG Distributor Name: Customer No. 16038 -Lakshmi Gas Service, Thanjavur, Tamil Nadu.

Please link my aadhaar.

Thank and regards,

V. Dhayalan
National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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    V
    vkRaja
    from Erode, Tamil Nadu
    Jun 1, 2016
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    Address: Chennai, Tamil Nadu, 600 010
    Website: www.consumercomplaints.in

    Dear Sir / Madam,

    I have submitted Aadhar Card No.in bank and its updated by bank but npci still showing inactive and from last 1 year i am not getting subsidy.
    Details as below:-
    Name: RAJASEKARAN.P.S
    Bank Name: Indian Bank, Kilpauk Branch, Chennai-600010 (Adhaar card linked showing in bank)
    S.B. Account No.:[protected]
    Adhaar Card No:[protected]
    LPG Customer No.: [protected]
    LPG Distributor Name: Maruthi Indane, Anna Nagar West Extn., Chennai-600 101.
    LPG ID:[protected]
    Mobile No.: -[protected]

    Please resolved this problem as soon as possible.

    Thanks & Regards

    (RAJASEKARAN. P.S)
    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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      B
      biki_mnp
      from Mumbai, Maharashtra
      May 30, 2016
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      Address: 110037

      Dear Team I am Bikram Keshari Pradhan Consumer No - 703316 I have not received my subside amount to my bank account for last 5 translation. Previous I was receiving my subside amt in my axis bank and due to some personal reason I closed my axis bank account and now I linked new account i.e. HDFC Bank to gas as well as submitted all document to my gas agency but still have not received subside amt to my new account (HDFC) and status is showing Payment on Hold. Request you please look on this request or suggdest what I will need to do for same. Thanks for your help.

      Thanks
      Bikram Pradhan
      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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        K
        Kamal K Tiwari
        from Angamali, Kerala
        May 24, 2016
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        Address: 530018
        Website: Bharat Gas

        Dear sir/madam,
        I have submitted aadhar in bank and its updated by bank but npci still showing inactive and from last 8 months i am not getting subsidy.
        Details as below:-
        Name: Kamal Kant Tiwari
        Bank name: SBI Bank (Adhaar card linked showing in bank)
        Adhaar no:[protected]
        Lpg no[protected]
        Mob no- [protected]

        Please resolved this problem as soon as possible.

        Thanks,
        Kamal Kant Tiwari
        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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          K
          kailash0504
          from Delhi, Delhi
          May 24, 2016
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          Address: Gautam Buddh Nagar, Uttar Pradesh, 201305

          Dear sir/madam,
          I have submitted aadhar in bank and its updated by bank but npci still showing inactive and from last 1 year i am not getting subsidy.
          Details as below:-
          Name:kailash chandra hota
          Bank name:axis bank (Adhaar card linked showing in bank)
          Adhaar no:[protected]
          Lpg no[protected]
          Mob no-[protected]

          Please resolved this problem as soon as possible.

          Thanks,
          Kailash c hota.
          National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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            D
            Dipakjain
            from Pune, Maharashtra
            May 24, 2016
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            Address: Mumbai City, Maharashtra
            Website: npci.org.in

            Hi,
            I have submitted adhaar in bank and its updated by bank but npci still showing inactive and from last1 year i am not getting subsidy.
            Details as below:-
            Name:dipak jain
            Bank name:kotak bank (Adhaar card linked showing in bank)
            Adhaar no:[protected]
            Lpg no 604975

            Please resolved this problem as soon as possible.

            Thanks,
            Dipak jain
            National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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              S
              Siddharth2011
              from Jaipur, Rajasthan
              May 12, 2016
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              Regarding the aadhaar linking status to the bank

              Address: Akola, Maharashtra, 444004

              Res. Sir/madam,
              Good morning..


              My self siddharth waghmare (Assistant professor, akola, maharashtra) linked my adhar card to lpg gas and bank account already. But from 1.02.2016 it is showing inactive status, when i check the adhar linking status with bank account. I visited to the branch for same query they told me that, adhar is alraedy linked to your account. Then i visited lpg service provider, they told...
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              S
              Shashikant Vetal
              from Ahmedabad, Gujarat
              Apr 29, 2016
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              Address: 411006

              Dear sir/madam

              My lpg id[protected] & consumer no - 642449 is from maharashtra state, pune district, distributor is shree renuka gas supply co.

              I have linked aadhaar card[protected] to gas office & hdfc bank ltd, but the npci status is inactive.

              Hdfc bank ltd.
              Account no: [protected]
              Ifsc: hdfc0000539

              Earlier i used to get my lpg subsidy amount in icici bank, then my company has opened salary account in hdfc & my lpg subsidy was getting transferred in hdfc bank automatically. I was also having bank account in axis bank. I have seeded aadhar in axis bank & later on closed that account. Now the npci status is showing inactive in axis bank.

              I have again seeded my aadhar card with hdfc bank but i am not receiving gas subsidy. Hdfc bank officers telling me, that your aadhar is already linked with your account, but as per npci it is not.

              I have attached both the images for your record.

              You are requested to activate my aadhar card so that i would get my balance subsidy amount in hdfc bank account.

              Regards,
              Shashikant vetal
              Mobile no. [protected]
              Email id - vetal.[protected]@gmail.com
              National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

              National Payments Corporation Of India (Npci) — Link is not attached to NPCI

              I have an account in SBI & attached with NPCI. BUT it is not shown in gas agency. My Aadhar number is[protected]. AND saving SBI account # [protected]. Please help to resolve this matter.

              My accounts no. linked with Adhar no. rejected by NPCI

              Dear sir, i have get the HP Gas LPG subsidy regularly. But the msg. coming my mobile last two weeks your a/c no. linked with Adhar no. has been rejected by NPCI. Plese give me solution and help.
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                M
                Mahadeva prasad S
                Apr 19, 2016
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                Address: Ramanagara, Karnataka, 562117
                Website: www.apnacsc.gov.in

                I am vle of apna csc and give a aeps services to customers in my place.
                On[protected] the customers has came and withdrawl of amount rs. 20982 using aeps systems. After the transcation is successful they taken amount of 20982 rs from me. The cstomers aadhar no.Is[protected] and[protected].
                But i am not receiving any amount till[protected].
                My adhaar no is[protected] and my bank is state bank of india
                Please rectify
                National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                Consumer id [protected]
                mob.no [protected]
                adhaar no[protected]
                problem adhaar inactive in npci

                National Payments Corporation of India — National Payments Corporation of India (NPCI) - According to NCPI (Aadhaar Linking Status in Bank Is Not Linked)

                My adhar No. updated by Bank but it's showing 'not updated as per NCPI' Adhar No. :[protected] Bank Name: Yes Bank Ltd LPG id : 3 [protected] Mobile [protected]
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                  M
                  maheshsaini506
                  from Delhi, Delhi
                  Apr 9, 2016
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                  Address: 302039

                  I've submitted Aadhaar to LPG distributor as well as to the bank. On I can see only aadhaar linked with the distributor. It shows red for 'Aadhaar with Bank' i.e. not linked. But when I checked in bank, it is updated in their system On dt 20.02.16 after a one & half month my aadhar card not link with bank according to aadhar site & pahal status my detail as below

                  name : mahesh kumar saini
                  aadhar no. :[protected]
                  bank name : SBI
                  a/c no. : [protected]
                  IFSC CODE : SBIN0008249
                  Mobile no. : [protected]
                  National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                  National Payments Corporation Of India [NPCI] — Aadhar card not link with bank
                  I've submitted Aadhaar to LPG distributor as well as to the bank. On I can see only aadhaar linked with the distributor. It shows red for 'Aadhaar with Bank' i.e. not linked. But when I checked in bank, it is updated in
                  And All most 3 month for my Bank A/c in Subsidy not Coming ...
                  Name ; Arman
                  Bank Oriental Bank Of Commerce
                  Branch Lajwanti Gardan New Delhi Jank puri
                  A/c no, [protected]
                  ifsc code; ORBCO101610
                  my Aadhar card no.[protected]
                  my LPG id ; 3 [protected]
                  Mob. no. +91-[protected]
                  Mail id [protected]@gmail.com
                  National Payments Corporation Of India [NPCI] — Aadhar card not link with bank
                  I've submitted Aadhaar to LPG distributor as well as to the bank. On I can see only aadhaar linked with the distributor. It shows red for 'Aadhaar with Bank' i.e. not linked. But when I checked in bank, it is updated in
                  And All most 3 month for my Bank A/c in Subsidy not Coming ...
                  Name ; Arman
                  Bank Oriental Bank Of Commerce
                  Branch Lajwanti Gardan New Delhi Jank puri
                  A/c no, [protected]
                  ifsc code; ORBCO101610
                  my Aadhar card no.[protected]
                  my LPG id ; 3 [protected]
                  Mob. no. +91-[protected]
                  Mail id [protected]@gmail.com
                  I have submitted Aadhar to Lpg distributor as well as to the bank . I am seeing online Aadhar linked to LPG -Yes, Aahar linked to Bank - yes, but Bank account linked to LPG -No Its showing red symbol (aadhar linking status in bank -No as per NPCI) Please take needful action soonely Name - Mayank Kumar Chaubey Bank - SBI (NPCIL), IFS code SBINo011488 A/C No. [protected] Aadhar No.is[protected] My LPG id is[protected] Mob.No [protected] email - [protected]@gmail.com
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                    S
                    Senthil Nathan Ravindran
                    from Chennai, Tamil Nadu
                    Apr 8, 2016
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                    Address: 600053

                    1.Aadhar number:[protected]
                    2.A/c No :-[protected]
                    3.Bank details: STATE BANK OF INDIA
                    4.IFSC code: SBIN0003303
                    5.Distributor: Bharath Gas
                    6.LPG ID:1 [protected]
                    7.Distributor code:110819
                    8.My contact number:[protected]


                    my bank confirms that aadhar is seeded in the account but npci status showing not activated i don't know what is happening in the database
                    please look into this issue.
                    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                    1.Aadhar number:[protected]
                    2.A/c No :-[protected]
                    3.Bank details: UNION BANK OF INDIA
                    4.IFSC code: UBIN056984
                    5.Distributor:ADITYA BHARAT GAS AGENCY
                    6.LPG ID[protected]
                    7.Distributor code:-168677
                    8.My contact number:[protected]

                    my bank confirms that aadhar is seeded in the account but npci status showing not activated i don't know what is happening in the database also i am not been able to get the subsidy from last two months please look at these problem
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                      A
                      adakpulak
                      from Kolkata, West Bengal
                      Apr 3, 2016
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                      Address: 711103

                      I am a BC of bank of Baroda link br.Abdul Road. After three months I do not get any Rupay card of our customer though this is the only way to withdraw money from any where. Pulak Adak mob [protected]
                      Sir, I am a BC of Bob, Andul road branch . Many of my customer still have not seeded with aadhaar.And last four months I have not get any Rupay card of our customer.Before that I have got few cards without pin and got pin without card. With regards, Pulak Adak. Mob, -[protected] email :[protected]@yahoo.com

                      National Payments Corporation Of India (Npci) — Aadhar not linked to Bank Account

                      As per Online portal my aadhar card is linked to bank account, but when i call aadhar help line or visit indane office, they say it is not linked. Please help me on this Aadhar Number :[protected]

                      National Payments Corporation Of India (Npci) — AADHAAR NO INACTIVE AT NPCI

                      I am from Gas Agency we have a few customers whose aadhaar status at NPCI are at inactive, due to which sudsidy amount is failed in their account.
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                        M
                        Mansarovar urban co op bank ltd
                        from Lucknow, Uttar Pradesh
                        Mar 19, 2016
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                        Address: Lucknow, Uttar Pradesh, 2226016

                        Sir,
                        We are unable to login https://103.14.161.34 from early morning. There seems to be certificate error. I am trying to contact at Delhi and Mumbai and mailed cherry.[protected]@npci.org.in, [protected]@npci.org.in, [protected]@npci.org.in but no one seems to having time to contact to us. We have to return a ecs item for settlement date 19.03.2016 but no one is bothered about our problem.
                        Who will be responsible if the return to sponsor bank will not materialise.

                        Kindly look in to the matter as transactions involve financial burden to the bank.


                        Rajeev Pandey

                        Mansarovar Urban co Op Bank Ltd.
                        A-969, Indiranagar,
                        Lucknow.

                        [protected]
                        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                          N
                          nectargas
                          from Bengaluru, Karnataka
                          Mar 19, 2016
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                          Consumer id [protected]
                          Consumer no 720245
                          Aadhaar no[protected]
                          Mob no [protected]
                          Bank punjab national bank
                          Ifsc no punb0017100
                          A/c no [protected]
                          Problem tv in consumer ki seeding karne par remarks me
                          Dupl aadhaar:[protected] show kar raha hai pls solve this problem
                          National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                            N
                            nectargas
                            from Bengaluru, Karnataka
                            Mar 18, 2016
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                            Consumer id [protected]
                            Consumer no 715453
                            Bank name oriental bank of commerce
                            A/c no [protected]
                            Ifsc code orbc0101444
                            Holder name balvir singh so thakur singh
                            Aadhar no[protected]
                            Paymant satatus payment on hold
                            Remarks duplicate bankacc ah raha hai pls solve this problem
                            National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                              nectargas
                              from Bengaluru, Karnataka
                              Mar 17, 2016
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                              Consumer id [protected]
                              consumer number 703147
                              aadhaar no.[protected]
                              mob.no [protected]
                              problem bank aadhaar link nahi kar raha
                              National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                                nectargas
                                from Bengaluru, Karnataka
                                Mar 17, 2016
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                                Consumer id [protected]
                                consumer no. 713181
                                aadhaar no[protected]
                                mob no.[protected]
                                problem bank me aadhar number not mapped to accont number aah raha hai jabki aadhaar number bilkur sahi hai pls ye problem jaldi solve kare
                                National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                                  psdutta84
                                  from Ghatal, West Bengal
                                  Mar 16, 2016
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                                  Address: 742305
                                  Website: state bank of india

                                  Aeps transaction faild but balance is deducting...im novopay axis bank csp operateor ...money is not refunding..
                                  Is this digital india ? This is the fraud case. 23 customer of state bank of india balance has deducted by aeps trasaction from me..the amount of 23 sbi customers are 1 lakh & 87 thousand. I m in public presure.. i have no way without suicide...pls sir ...do somthing
                                  National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                                  I have done a transaction on 19/05/2016 by CSC- APNA DHAN service but till date its nor credited in my a/c how much time it will take. please check the attached file.
                                  Most of the time while doing transaction through APNA DHAN its showing error "issuer is inoperative" with PNB bank. all time its show same error please solve this error
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                                    Radha@dih
                                    from Kolkata, West Bengal
                                    Mar 13, 2016
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                                    Address: Begusarai, Bihar, 851111

                                    I linked my aadhar[protected] with my bank A/C [protected] at one of the ATM of SBI.The above mentioned bank A/C is with SBI chamtha ghat branch having IFSC code SBIN0006370.The transcation receipt, which was generated at the ATM for the linking purpose, clearly shows the message that " your aadhar registration is successful".The reference no for the same was UIDATM[protected] with TXN 4572 at ATM ID GFBU[protected].
                                    When i cross checked this linkage on UIDAI portal, which actually fetches data from NPCI in this particular case, the message at there was"Your aadhar is not linked to a bank".Due to this i am not receiving my LPG subsidy and facing a lot of trouble.See the irony that i am using the Rupay card which too is maintained by NPCI, but still it is embarrassing that NPCI has not updated the same.If it be a case that SBI is not pushing the data than that too be a thing beyond imagination because i have done it with ATM card and hence given consent on record in real time for the said purpose.Kindly update my aadhar no with my bank account and make available to be fetched to OMC so that i can get subsidy.
                                    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                                      M
                                      mohammed khasim hussain sahib
                                      from Bengaluru, Karnataka
                                      Mar 13, 2016
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                                      Address: Bangalore, Karnataka, 560045

                                      Dear Sir/madam pleased to deactivate give it up subsidy.
                                      By mistake I have clicked wrong option on my mobile.
                                      Requesting to activate my subsidy. Cause of my financial problems.
                                      Indane Gas distributions name Sri raghavendra enterprises Bangalore.
                                      Distributor code: 117573.
                                      I'd number:[protected].
                                      Consumer number: cx3683986.
                                      Please help me.
                                      Regards
                                      Mohammed khasim.
                                      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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