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National Payments Corporation of India [NPCI] Complaints & Reviews

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Updated: Jan 22, 2026
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National Payments Corporation of India [NPCI] reviews & complaints page 201

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D
Devendra1976
from Delhi, Delhi
Jun 24, 2015
Resolved
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Address: Gurgaon, Haryana

Dear Sir/Mam, I had a bank account '[protected]' ( in ICICI Bank) and it was linked to my Aadhar no.[protected]. I started receiving LPG subsidies in to my bank account. But due to some personal reasons I had to close my ICICI bank account and then I opened a new account '[protected]' with HDFC Bank and also they linked my Aadhar to this new account and same bank details I had given to my LPG distributor to update in their records . Now it has been 3 months and while I am checking my Aadhar linking status on 'Indane' website (i.e. http://indane.co.in/chkaadhaarwebresult.php). it is still showing me Bank name as 'ICICI Bank' and Bank Linking status is 'Inactive'. Please link my Aadhar to my newly opened bank account ( i.e. HDFC Bank) as ICICI Bank account is already closed and is not active. Regards Devendra [protected]
Complaint marked as Resolved 
Aug 05, 2015
Seethavaithee's response
Dear Sir/Madam, Thank you for writing to us. We wish to inform you that your Aadhaar number has been Inactive with ICIC Bank from[protected]. Kindly contact your respective bank to activate the same. We wish to inform you that all queries, clarifications with respect to, linking Aadhaar number to bank account, non-receipt of subsidy etc., should be taken up with your respective Bank/LPG dealer directly. Note: The subsidy will be credited to the account seeded last. For further queries & clarifications please contact npci.[protected]@npci.org.in Thanks & Regards National Payments Corporation of India
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    r.s. thakur
    Jun 23, 2015
    Resolved
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    Hi sir my name is ritesh singh thakur I have submitted adharcard card in S.b.I bank and Paul hp gas agency, kolkata, w.b. I have already got my last subsidy. And regularly it's manth I received sms I.e. Your adhar card link inactive from NPCI. please re-link my adharcard A/C with bank A/C. For LPG gas subsidy benefit I have bank account number - [protected] IFSC code - SBIN0002054 Aadar card no.[protected] Consumer no. - 634399 So please update my account in NPCI. Thanking you
    Complaint marked as Resolved 
    Aug 05, 2015
    Seethavaithee's response
    Dear Sir/Madam, Thank you for writing to us. We wish to inform you that your Aadhaar number has been Active with Bank of India from[protected]. We wish to inform you that all queries, clarifications with respect to, linking Aadhaar/Account number to bank account, non-receipt of subsidy etc., should be taken up with your respective Bank/LPG dealer directly. Note: The subsidy will be credited to the account seeded last. For further queries & clarifications please contact npci.[protected]@npci.org.in Thanks & Regards National Payments Corporation of India
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      dhob
      from Mangalore, Karnataka
      Jun 23, 2015
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      My Aadhar No. is[protected], My Bharat Gas Consumer I D. No. is 56494443, Gas Dealer is Chammunda Bharat Gas Agency, North Goa. Earlier i was getting my subsidy in my Bank account, Aadhar card has got linked to my two accounts, but my account with ICICI Bank, I have closed. my other account is with the The Goa State Co-operative Bank and account is active, but i am not receiving my LPG subsidy.
      Complaint marked as Resolved 
      Aug 05, 2015
      Seethavaithee's response
      Dear Sir/Madam, Thank you for writing to us. We wish to inform you that your Aadhaar number has been Active with Goa State Co-operative Bank from[protected]. We wish to inform you that all queries, clarifications with respect to, linking Aadhaar/Account number to bank account, non-receipt of subsidy etc., should be taken up with your respective Bank/LPG dealer directly. Note: The subsidy will be credited to the account seeded last. For further queries & clarifications please contact npci.[protected]@npci.org.in Thanks & Regards National Payments Corporation of India
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        Pramod Kumar Tiwari
        from Nileshwar, Kerala
        Jun 21, 2015
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        Dear sir I have linked my Aadhar card in bank and LPG also but in NPCI status my Aadhar card is not linked with my bank (as per NPCI). As per bank my aadhar card no. has been already updated. So I request you to please look in the matter and kindly fix it. My Aadhar no.[protected]. bank name - state bank of india a/c no [protected] ifsc code SBIN0007465 Mob no [protected] thanks lot.
        Complaint marked as Resolved 
        Aug 05, 2015
        Seethavaithee's response
        Dear Sir/Madam, Thank you for writing to us. We wish to inform you that your Aadhaar number has been Active with Punjab National Bank from[protected]. We wish to inform you that all queries, clarifications with respect to, linking Aadhaar/Account number to bank account, non-receipt of subsidy etc., should be taken up with your respective Bank/LPG dealer directly. Note: The subsidy will be credited to the account seeded last. For further queries & clarifications please contact npci.[protected]@npci.org.in Thanks & Regards National Payments Corporation of India
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          sandiphinge
          from Mumbai, Maharashtra
          Jun 20, 2015
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          Address: Pune, Maharashtra

          Hi sir my name is Sandip Ramdas Hinge I have submitted adhaar card in bank and Dugad Gas agency, Shirur-Pune, I have already got my last subsidy Amt regularly int his month I received SMS i.e. your aadhar link inactive from NPCI. Please re-link my aadhar A/c. with bank A/c. for LPG gas subsidy benefit. I have bank account in bank : State Bank Of India, Account number : [protected], IFSC code : SBIN0011128, Adhaar number :[protected]. Consumer no. is 635324 So please update my account in NPCI. Thank u sir
          Complaint marked as Resolved 
          Aug 05, 2015
          Seethavaithee's response
          Dear Sir/Madam, Thank you for writing to us. We wish to inform you that your Aadhaar number has been Active with Dena Bank from[protected]. We wish to inform you that all queries, clarifications with respect to, linking Aadhaar/Account number to bank account, non-receipt of subsidy etc., should be taken up with your respective Bank/LPG dealer directly. Note: The subsidy will be credited to the account seeded last. For further queries & clarifications please contact npci.[protected]@npci.org.in Thanks & Regards National Payments Corporation of India
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            rajalingam4446
            from Tiruchirappalli, Tamil Nadu
            Jun 17, 2015
            Resolved
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            MY NAME IS C.RAJALINGAM. I AM GETTING DOMESTIC CYLINDER FROM NANDA GAS AGENCY, TRICHY. MY LPG ID 1.0000.0000.5092.9585. MY CONSUMER NO. IS 28562. I HAVE LINKED MY BANK A/C FOR LPG SUBSIDY WITH LVBANK LTD, UTHAMARKOIL BRANCH WHOSE FISC CODE IS LAVB0000784. MY BANK A/C NO. IS [protected] . MY PHONE NO .IS [protected] I HAVE NOT RECEIVED THE SUBSIDY FOR THE LAST THREE CYLINDERS ONLY.
            Complaint marked as Resolved 
            Aug 05, 2015
            Seethavaithee's response
            Dear Sir/Madam, Thank you for writing to us. We wish to inform you that all queries, clarifications with respect to, linking Aadhaar/Account number to bank account, non-receipt of subsidy etc., should be taken up with your respective Bank/LPG dealer directly. Note: The subsidy will be credited to the account seeded last. For further queries & clarifications please contact npci.[protected]@npci.org.in Thanks & Regards National Payments Corporation of India
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              Moumita Sinha
              from Ludhiana, Punjab
              Jun 14, 2015
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              Address: Kolkata, West Bengal

              MY AADHAR NO[protected]. MY BANK DETAILS : STATE BANK OF INDIA, FARTABAD BRANCH, KOLKATA, SB A/C NO [protected], IFS SBIN0007422. MY AADHAR NUMBER IS LINKED WITH INDANE GAS AGENCY AND BANK. BUT THE BANK ACCOUNT IS NOT UPDATED WITH NPCI. HENCE SUBSIDY IS NOT GETTING TRANSFERRED TO MY BANK ACCOUNT. IT IS FOUND FROM THE SITE mylpg.in THAT AS PER NPCI : STATUS OF BANK LINKING "NO" AND BANK NAME THE CLOSED AXIS BANK. MY PRESENT BANK "SBI" AND THE CLOSED BANK "AXIS" HAVE EXPRESSED THEIR INABILITY TO HELP ME. HENCE DEPRIVED OF SUBSIDY FOR LAST SIX MONTHS. IT IS THEREFORE REQUESTED TO UPDATE MY BANK ACCOUNT SO AS TO ENABLE ME TO GET THE SUBSIDY.
              Complaint marked as Resolved 
              Aug 05, 2015
              Seethavaithee's response
              ​Dear Sir/Madam, Thank you for writing to us. We wish to inform you that your Aadhaar number has been Inactive with Axis Bank from[protected]. Kindly contact your respective bank to activate the same. We wish to inform you that all queries, clarifications with respect to, linking Aadhaar number to bank account, non-receipt of subsidy etc., should be taken up with your respective Bank/LPG dealer directly. Note: The subsidy will be credited to the account seeded last. For further queries & clarifications please contact npci.[protected]@npci.org.in Thanks & Regards National Payments Corporation of India
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                subha9835
                from Chittaranjan, West Bengal
                Jun 12, 2015
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                Address: Kolkata, West Bengal

                I did not receive the gas subsidy credited to my account for the past two refills. Regarding this, I have received a message from my banker, stating that the NPCI has rejected the crediting of gas subsidy due to rejection of my aadhaar card on 18.03.2015.I have bank account in bank : State Bank of India, Account number : [protected], Ifsc code : SBIN0001122, Adhaar number :[protected], My IOCL Gas consumer no.120104. my LPG ID NO.[protected] My Mobile no. [protected]. So please update my account in NPCI. Thank u sir. Sankar Chandra Bardhan Mobile : [protected] Email : subhajit.[protected]@hotmail.com
                Complaint marked as Resolved 
                Aug 05, 2015
                Seethavaithee's response
                Dear Sir/Madam, Thank you for writing to us. We wish to inform you that your Aadhaar number has been Active with Allahabad Bank from[protected]. We wish to inform you that all queries, clarifications with respect to, linking Aadhaar/Account number to bank account, non-receipt of subsidy etc., should be taken up with your respective Bank/LPG dealer directly. Note: The subsidy will be credited to the account seeded last. For further queries & clarifications please contact npci.[protected]@npci.org.in Thanks & Regards National Payments Corporation of India
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                  jayeshthakur
                  from Tarapur, Maharashtra
                  Jun 10, 2015
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                  Address: Thane, Maharashtra

                  Dear sir I have linked my Aadhar card in bank and LPG also but in NPCI status my Aadhar card is not linked with my bank (as per NPCI). As per bank my aadhar card no. has been already updated. So I request you to please look in the matter and kindly fix it. My Aadhar no.[protected]. bank name - Bank of Maharashtra, boisar, tarapur. My IOCL Gas consumer no.3615. my LPG ID NO.[protected] My Mobile no. [protected]
                  Complaint marked as Resolved 
                  Aug 11, 2015
                  Seethavaithee's response
                  Dear Sir/Madam, Thanks for writing to us. The below given Aadhaar number is not mapped with any bank. Kindly visit your concerned bank to link your Aadhaar number to receive the subsidy For further queries & clarifications please contact npci.[protected]@npci.org.in Thanks & Regards National Payments Corporation of India
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                    j v
                    from Mumbai, Maharashtra
                    Jun 5, 2015
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                    Address: Surat, Gujarat

                    Dear sir I have linked my Adhar card bank and lpg also but in Npci status not found my bank link with aadhar card (as per Npci) bank said your aadhar already hpdated please reaqust you sir My acc no[protected] idbi bank surat gujrat My adhar no[protected] My bharat gas consumer no 40033
                    Complaint marked as Resolved 
                    Aug 11, 2015
                    Seethavaithee's response
                    Dear Sir/Madam, Thank you for writing to us. We wish to inform you that your Aadhaar number has been Active with IDBI Bank from[protected]. We wish to inform you that all queries, clarifications with respect to, linking Aadhaar/Account number to bank account, non-receipt of subsidy etc., should be taken up with your respective Bank/LPG dealer directly. Note: The subsidy will be credited to the account seeded last. For further queries & clarifications please contact npci.[protected]@npci.org.in Thanks & Regards National Payments Corporation of India
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                      prakashmagadi
                      from Bengaluru, Karnataka
                      Jun 1, 2015
                      Resolved
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                      Address: Bangalore, Karnataka

                      Dear sir,
                      I have linked my sbi A/C No.XXXXX229564 with my Aadhaar No.XX.55572 on 29/1/2014.
                      and i received subsidy amount from last few months and suddenly on 17/4/2015, igot message that my sbi A/C No.XXXXX229564 linked with my Aadhaar No.XX.55572 has been rejected by NPCl.so i wanted know why it has been rejected what i have to do to get my aadhaar to be linked with my A/C no,
                      Complaint marked as Resolved 
                      Aug 11, 2015
                      Seethavaithee's response
                      Dear Sir/ Madam, Thanks for writing to NPCI. As the details provided by you is very minimal, we are not in a position to provide you the exact status/ guide where to approach as the next step. We will be happy to help you, if you are providing the following details. S.No Particulars Details 1 Aadhaar Number * 2 Bank to which your Aadhaar number is mapped 3 LPG Customer Id 4 Date on which the Aadhaar submitted with bank for mapping 5 Mobile number (for any communication) *Mandatory data Note: The subsidy will be credited to the Aadhaar/account seeded last. For further queries & clarifications please contact npci.[protected]@npci.org.in Thanks & Regards National Payments Corporation of India
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                        N
                        Natha Malusare
                        from Delhi, Delhi
                        May 29, 2015
                        Resolved
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                        Address: Pune, Maharashtra

                        Dear Sir, I am refiled my Gas Taki, 3 to 4 time but i have not received My Subsidy in my bank account till today. I am also linking my adhar card in with Bank & Gas Distributors. I am discussed with my Gas Distributors same against same issue. He is shown my in his officer computer screen that my subsidy is going to another bank account. [ Amount Transfer to Wrong Name - S. M. BHATE ] My details information as follows. My Name :- Shankar Malu Malusare My Gas Company Name :- Bharat Gas My Customer Name :- 25620 My Distributors Name :- L. D. Bhave-Bhor My Bank A/c No. [protected] Name of Bank A/c :- State Bank of India, Bhor Branch [ Tal- Bhor, Dist- Pune- Maharashtra ] I requested to Sir, Please clarify the subject. Shankar Malu Malusare Mobile No. [protected].
                        Complaint marked as Resolved 
                        Jul 29, 2015
                        Seethavaithee's response
                        Dear Sir/ Madam, Thanks for writing to NPCI. As the details provided by you is very minimal, we are not in a position to provide you the exact status/ guide where to approach as the next step. For further queries & clarifications please contact npci.[protected]@npci.org.in Thanks & Regards National Payments Corporation of India
                        Sir,

                        Name : P.C.Rajalingam- gas consumer no. 28562-nanda gas agency-trichy-Tamail nadu st- My aathar no.[protected] LPG ID 1.0000.0000.5092.9585- my bank- laksmi vilas bank-Uthamarkoil branch -trichy- IFSC code LAVB0000784-AC NO. [protected]- I have received LPG gas subsidy for two nos gas cylinders before Nov. 2014.
                        After that I have not received gas subsidy for six cylinders. It is being noticed that subsidy amount transfer is getting failed.As per gas agency the AATHAR no is linked. As per Bank AATHAR no is linked. Bank informed that they have all the connected activities to me as done for other customers.
                        When finding the Pahal status in the bharat gas web site, It is noted that NPCI status found inactive. Who has to correct this. As per bank that they did not know any thing about NPCI status. As per Gas Agency, they informed that they have done their work correctly.
                        What is meant by seeding. whether it is to be done bu NPCI or BANK. who has to do. Who has to do the updation data base in NPCI.

                        I have contacted several times gas agency and Bank officials personally as well as on phone . They have completed their work. Then who will solve this use. Pl help us.


                        Regards,

                        PC.Rajalingam

                        PH.no. [protected]

                        Email id [protected]@yahoo.co.in
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                          jugalshah91
                          from Mumbai, Maharashtra
                          May 26, 2015
                          Resolved
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                          Address: Mumbai City, Maharashtra

                          Hi Sir/Madam, My gas distributor name is LIBERTY GAS AGENCIES (VIKHROLI); My Aadhaar No.:[protected]. My gas consumer no:- 630281 My Bank: - Bank of Maharashtra. My account no.:-[protected]. IFSC:- MAHB0001222. My Aadhaar card is linked with gas agencies and bank as well and the same in confirmed. But not updated / linked in NPCI database. The Status is showing as aadhar card not submitted in NPCI and payment transaction failed due to Aadhar card inactive. So, I am not getting subsidy since January 2015. Request you to kindly look into the issue and help me to resolve the same Regards Hemlata Shah Mobile- [protected]
                          Complaint marked as Resolved 
                          Aug 11, 2015
                          Seethavaithee's response
                          Dear Sir/Madam, Thank you for writing to us. We wish to inform you that your Aadhaar number has been Active with Bank of Maharashtra from[protected]. We wish to inform you that all queries, clarifications with respect to, linking Aadhaar/Account number to bank account, non-receipt of subsidy etc., should be taken up with your respective Bank/LPG dealer directly. Note: The subsidy will be credited to the account seeded last. For further queries & clarifications please contact npci.[protected]@npci.org.in Thanks & Regards National Payments Corporation of India
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                            syedahamed
                            from Kovilpatti, Tamil Nadu
                            May 25, 2015
                            Resolved
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                            Address: Tirunelveli, Tamil Nadu

                            My Aadhar Card number is[protected]. I have got this linked to my Gas Connection (BHARATGAS Agency: Sri Balaji Gas Servies: Consumer Number 41839) in April. I have got the same aadhar registered with my Indian Overseas Bank Account in April. But NPCI took a long time to verfiy and link my Aadhar card to the bank. Calling the Customer care, I am informed to first de-link and re-link my aadhar card registration with the bank. Looks like the NPCI is playing hide and seek. Because of Slow and lazy NPCI, my aadhar card is linked even after Two months of registering it with gas agency and bank. NPCI is taking the customers for ride. So kindly request you to in my account linked with Bank and Gas Agency .Please kindly Isuue The Subsidy Amount in my bank account as well as earliest Possible NPCI .
                            Complaint marked as Resolved 
                            Aug 11, 2015
                            Seethavaithee's response
                            Dear Sir/Madam, Thank you for writing to us. We wish to inform you that your Aadhaar number has been Active with Indian Overseas Bank from[protected]. We wish to inform you that all queries, clarifications with respect to, linking Aadhaar/Account number to bank account, non-receipt of subsidy etc., should be taken up with your respective Bank/LPG dealer directly. Note: The subsidy will be credited to the account seeded last. For further queries & clarifications please contact npci.[protected]@npci.org.in Thanks & Regards National Payments Corporation of India
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                              Shivanand S
                              from Delhi, Delhi
                              May 25, 2015
                              Resolved
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                              Address: Bangalore, Karnataka

                              Name: S.Shivanand Consumer number : 2730 (M/sBPCL - M/s Harikrishna Enterprises, Bangalore) Mobile : [protected] Adhaar Number:[protected] Bank : Canara Bank : A/c No.[protected] Gas dealer's side formalities completed Bank A/c is linked to Adhaar. Not got a single subsidy since DBTL inception!!!
                              Complaint marked as Resolved 
                              Aug 11, 2015
                              Seethavaithee's response
                              Dear Sir/Madam, Thanks for writing to us. The given Aadhaar number is not mapped with any bank. Kindly visit your concerned bank to link your Aadhaar number to receive the subsidy For further queries & clarifications please contact npci.[protected]@npci.org.in Thanks & Regards National Payments Corporation of India
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                                kall
                                from Noida, Uttar Pradesh
                                May 22, 2015
                                Resolved
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                                Address: New Delhi, Delhi

                                - MY NAME IS HEMA JOSHI W/O KAILASH CHAND JOSHI ADD. A-300 STREET NO.8 SOUTH GAMRI EXT. POST OFFICE MOUJPUR DELHI-110053, MY LPG (HP GAS) AGENCY IS GANGA ENTERPRICES SHAHDRA MY CONSUMER NO. IS 656380, MY ACCOUNT IS PUNJAB NATIONAL BANK ACCOUNT NO.[protected], MY AADHAR NO. IS[protected] THREE TIMES MY SUBSIDY FAIL IN MY ACCOUNT. RESPECTED SIR, I AM REQUESTED TO YOU PLEASE MY AADHAR LINK TO THE PNB ACCOUNT AND SEND TO THE FAILED THREE TIMES LPG SUBSIDY IN THIS ACCOUNT AS GIVEN ABOVE. REGARDS HEMA JOSHI MOB NO.- [protected]
                                Complaint marked as Resolved 
                                Aug 11, 2015
                                Seethavaithee's response
                                Dear Sir/Madam, Thank you for writing to us. We wish to inform you that your Aadhaar number has been Active with Punjab National Bank from[protected]. We wish to inform you that all queries, clarifications with respect to, linking Aadhaar/Account number to bank account, non-receipt of subsidy etc., should be taken up with your respective Bank/LPG dealer directly. Note: The subsidy will be credited to the account seeded last. For further queries & clarifications please contact npci.[protected]@npci.org.in Thanks & Regards National Payments Corporation of India
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                                  opsinha08
                                  from Ranchi, Jharkhand
                                  May 22, 2015
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                                  Address: Ranchi, Jharkhand

                                  Dear Sir/Mam, I Om Prakash Sinha hold an account No: [protected] at State Bank of India, Hatia Branch, Ranchi 834004. I am here with you regarding a serious complaint about the gas subsidy amount no Credit my account. NPCI is my Aadhar link is rejected but state bank of india in no solution my request . My Gas subsidy amount is not credited at SBI Account no. [protected] Hatia Branch. I talking from SBI Customer care but no solution my problem I request you to consider my complaint at a high priority and provide me the amount immediately.
                                  May 22, 2015
                                  Updated by opsinha08
                                  Dear Sir/Mam, I Om Prakash Sinha hold an account No: [protected] at State Bank of India, Hatia Branch, Ranchi 834004. I am here with you regarding a serious complaint about the gas subsidy amount no Credit my account. NPCI is my Aadhar link is rejected but state bank of india in no solution my request . My Gas subsidy amount is not credited at SBI Account no. [protected] Hatia Branch. I talking from SBI Customer care but no solution my problem I request you to consider my complaint at a high priority and provide me the amount immediately. Mobile No. [protected]


                                  Om Prakash Sinha
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                                    sham kalra
                                    from Ludhiana, Punjab
                                    May 18, 2015
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                                    Address: Patiala, Punjab

                                    I have requested for updation of my aadhar card number[protected] in the of Parmeshri Devi with bharat gas at Gas palace Rajpura.-140401. My consumer number is 4101 and my bank account number is [protected] with Syndicate bank Rajpura.Now status is showing as linked with gas dealer but not available in NPCI database.Now what is this ? As I am unable to get subsidy without this linking with NPCI dtatabase
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                                      k.l.gupta
                                      from Nagpur, Maharashtra
                                      May 13, 2015
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                                      I aadhar no is linked with central bank of india and bharat gas co. after checking of portability so npci not linked .my consumer no 541 servsherest gas agency sagar (m.p.) and bank a/c no[protected] IFSC CODE - CBIN0283142 pl.solve.my problam.
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                                        Vinodh Rajaiah
                                        from Chennai, Tamil Nadu
                                        May 12, 2015
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                                        Address: Chennai, Tamil Nadu

                                        I have updated my Bank with the Aadhaar number to be link for the LPG Subsidy and i also recived the subsidy for the first time successfully. Second time i did not receive the subsidy when i checked it says the Aadhar number is not linked to the Bank, when i verified with my ICICI bank they said the Aadhaar number is updated. Aadhaar Number:[protected] ICICI Bank A/C"[protected], Branch: Adyar, Chennai Please help to fix the problem.
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