Claimed

National Payments Corporation of India [NPCI] Complaints & Reviews

www.npci.org.in

1

Updated: Apr 1, 2025

Complaints 4169

Resolved

357

Unresolved

3812

Bad 😕 It seems that National Payments Corporation of India [NPCI] has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

Complaints

Contacts

File a complaint to National Payments Corporation of India [NPCI]

Having problems with National Payments Corporation of India [NPCI]?

File a complaint and get it resolved by National Payments Corporation of India [NPCI] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

National Payments Corporation of India [NPCI]

National Payments Corporation of India [NPCI] reviews & complaints page 201

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

Address: New Delhi, Delhi

Hi sir my mother name is Kusum I have submitted adhaar card in bank and adhaar is updated in my bank account but the NPCI status is still inactive. I have bank account in bank : Oriental Bank of Commerce, Account number : [protected], Ifsc code : orbc0100255, Adhaar number :[protected]. So please update my account in NPCI. Thank u sir...

Helpful

35 other people found this review helpful

35 found this helpful

Address: Thane, Maharashtra

Dear sir I have linked my Aadhar card in bank and LPG also but in NPCI status my Aadhar card is not linked with my bank (as per NPCI). As per bank my aadhar card no. has been already updated. So I request you to please look in the matter and kindly fix it. My Aadhar no.[protected]. bank name - Bank of Maharashtra, boisar, tarapur. My IOCL Gas consumer no.3615. my LPG ID NO.[protected] My Mobile no. [protected]

Complaint marked as Resolved

Aug 11, 2015

Seethavaithee's response Dear Sir/Madam, Thanks for writing to us. The below given Aadhaar number is not mapped with any bank. Kindly visit your concerned bank to link your Aadhaar number to receive the subsidy For further queries & clarifications please contact npci.[protected]@npci.org.in Thanks & Regards National Payments Corporation of India

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Surat, Gujarat

Dear sir I have linked my Adhar card bank and lpg also but in Npci status not found my bank link with aadhar card (as per Npci) bank said your aadhar already hpdated please reaqust you sir My acc no[protected] idbi bank surat gujrat My adhar no[protected] My bharat gas consumer no 40033

+1 photos

Complaint marked as Resolved

Aug 11, 2015

Seethavaithee's response Dear Sir/Madam, Thank you for writing to us. We wish to inform you that your Aadhaar number has been Active with IDBI Bank from[protected]. We wish to inform you that all queries, clarifications with respect to, linking Aadhaar/Account number to bank account, non-receipt of subsidy etc., should be taken up with your respective Bank/LPG dealer directly. Note: The subsidy will be credited to the account seeded last. For further queries & clarifications please contact npci.[protected]@npci.org.in Thanks & Regards National Payments Corporation of India

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Bangalore, Karnataka

Dear sir,
I have linked my sbi A/C No.XXXXX229564 with my Aadhaar No.XX.55572 on 29/1/2014.
and i received subsidy amount from last few months and suddenly on 17/4/2015, igot message that my sbi A/C No.XXXXX229564 linked with my Aadhaar No.XX.55572 has been rejected by NPCl.so i wanted know why it has been rejected what i have to do to get my aadhaar to be linked with my A/C no,

Complaint marked as Resolved

Aug 11, 2015

Seethavaithee's response Dear Sir/ Madam, Thanks for writing to NPCI. As the details provided by you is very minimal, we are not in a position to provide you the exact status/ guide where to approach as the next step. We will be happy to help you, if you are providing the following details. S.No Particulars Details 1 Aadhaar Number * 2 Bank to which your Aadhaar number is mapped 3 LPG Customer Id 4 Date on which the Aadhaar submitted with bank for mapping 5 Mobile number (for any communication) *Mandatory data Note: The subsidy will be credited to the Aadhaar/account seeded last. For further queries & clarifications please contact npci.[protected]@npci.org.in Thanks & Regards National Payments Corporation of India

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Pune, Maharashtra

Dear Sir, I am refiled my Gas Taki, 3 to 4 time but i have not received My Subsidy in my bank account till today. I am also linking my adhar card in with Bank & Gas Distributors. I am discussed with my Gas Distributors same against same issue. He is shown my in his officer computer screen that my subsidy is going to another bank account. [ Amount Transfer to Wrong Name - S. M. BHATE ] My details information as follows. My Name :- Shankar Malu Malusare My Gas Company Name :- Bharat Gas My Customer Name :- 25620 My Distributors Name :- L. D. Bhave-Bhor My Bank A/c No. [protected] Name of Bank A/c :- State Bank of India, Bhor Branch [ Tal- Bhor, Dist- Pune- Maharashtra ] I requested to Sir, Please clarify the subject. Shankar Malu Malusare Mobile No. [protected].

Complaint marked as Resolved

Jul 29, 2015

Seethavaithee's response Dear Sir/ Madam, Thanks for writing to NPCI. As the details provided by you is very minimal, we are not in a position to provide you the exact status/ guide where to approach as the next step. For further queries & clarifications please contact npci.[protected]@npci.org.in Thanks & Regards National Payments Corporation of India

View replies

A

amarajothipcr

from Tiruchirappalli, Tamil Nadu

Aug 21, 2015

Sir,

Name : P.C.Rajalingam- gas consumer no. 28562-nanda gas agency-trichy-Tamail nadu st- My aathar no.[protected] LPG ID 1.0000.0000.5092.9585- my bank- laksmi vilas bank-Uthamarkoil branch -trichy- IFSC code LAVB0000784-AC NO. [protected]- I have received LPG gas subsidy for two nos gas cylinders before Nov. 2014.
After that I have not received gas subsidy for six cylinders. It is being noticed that subsidy amount transfer is getting failed.As per gas agency the AATHAR no is linked. As per Bank AATHAR no is linked. Bank informed that they have all the connected activities to me as done for other customers.
When finding the Pahal status in the bharat gas web site, It is noted that NPCI status found inactive. Who has to correct this. As per bank that they did not know any thing about NPCI status. As per Gas Agency, they informed that they have done their work correctly.
What is meant by seeding. whether it is to be done bu NPCI or BANK. who has to do. Who has to do the updation data base in NPCI.

I have contacted several times gas agency and Bank officials personally as well as on phone . They have completed their work. Then who will solve this use. Pl help us.

Regards,

PC.Rajalingam

PH.no. [protected]

Email id [protected]@yahoo.co.in

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Mumbai City, Maharashtra

Hi Sir/Madam, My gas distributor name is LIBERTY GAS AGENCIES (VIKHROLI); My Aadhaar No.:[protected]. My gas consumer no:- 630281 My Bank: - Bank of Maharashtra. My account no.:-[protected]. IFSC:- MAHB0001222. My Aadhaar card is linked with gas agencies and bank as well and the same in confirmed. But not updated / linked in NPCI database. The Status is showing as aadhar card not submitted in NPCI and payment transaction failed due to Aadhar card inactive. So, I am not getting subsidy since January 2015. Request you to kindly look into the issue and help me to resolve the same Regards Hemlata Shah Mobile- [protected]

+1 photos

Complaint marked as Resolved

Aug 11, 2015

Seethavaithee's response Dear Sir/Madam, Thank you for writing to us. We wish to inform you that your Aadhaar number has been Active with Bank of Maharashtra from[protected]. We wish to inform you that all queries, clarifications with respect to, linking Aadhaar/Account number to bank account, non-receipt of subsidy etc., should be taken up with your respective Bank/LPG dealer directly. Note: The subsidy will be credited to the account seeded last. For further queries & clarifications please contact npci.[protected]@npci.org.in Thanks & Regards National Payments Corporation of India

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Tirunelveli, Tamil Nadu

My Aadhar Card number is[protected]. I have got this linked to my Gas Connection (BHARATGAS Agency: Sri Balaji Gas Servies: Consumer Number 41839) in April. I have got the same aadhar registered with my Indian Overseas Bank Account in April. But NPCI took a long time to verfiy and link my Aadhar card to the bank. Calling the Customer care, I am informed to first de-link and re-link my aadhar card registration with the bank. Looks like the NPCI is playing hide and seek. Because of Slow and lazy NPCI, my aadhar card is linked even after Two months of registering it with gas agency and bank. NPCI is taking the customers for ride. So kindly request you to in my account linked with Bank and Gas Agency .Please kindly Isuue The Subsidy Amount in my bank account as well as earliest Possible NPCI .

Complaint marked as Resolved

Aug 11, 2015

Seethavaithee's response Dear Sir/Madam, Thank you for writing to us. We wish to inform you that your Aadhaar number has been Active with Indian Overseas Bank from[protected]. We wish to inform you that all queries, clarifications with respect to, linking Aadhaar/Account number to bank account, non-receipt of subsidy etc., should be taken up with your respective Bank/LPG dealer directly. Note: The subsidy will be credited to the account seeded last. For further queries & clarifications please contact npci.[protected]@npci.org.in Thanks & Regards National Payments Corporation of India

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Bangalore, Karnataka

Name: S.Shivanand Consumer number : 2730 (M/sBPCL - M/s Harikrishna Enterprises, Bangalore) Mobile : [protected] Adhaar Number:[protected] Bank : Canara Bank : A/c No.[protected] Gas dealer's side formalities completed Bank A/c is linked to Adhaar. Not got a single subsidy since DBTL inception!!!

Complaint marked as Resolved

Aug 11, 2015

Seethavaithee's response Dear Sir/Madam, Thanks for writing to us. The given Aadhaar number is not mapped with any bank. Kindly visit your concerned bank to link your Aadhaar number to receive the subsidy For further queries & clarifications please contact npci.[protected]@npci.org.in Thanks & Regards National Payments Corporation of India

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi

- MY NAME IS HEMA JOSHI W/O KAILASH CHAND JOSHI ADD. A-300 STREET NO.8 SOUTH GAMRI EXT. POST OFFICE MOUJPUR DELHI-110053, MY LPG (HP GAS) AGENCY IS GANGA ENTERPRICES SHAHDRA MY CONSUMER NO. IS 656380, MY ACCOUNT IS PUNJAB NATIONAL BANK ACCOUNT NO.[protected], MY AADHAR NO. IS[protected] THREE TIMES MY SUBSIDY FAIL IN MY ACCOUNT. RESPECTED SIR, I AM REQUESTED TO YOU PLEASE MY AADHAR LINK TO THE PNB ACCOUNT AND SEND TO THE FAILED THREE TIMES LPG SUBSIDY IN THIS ACCOUNT AS GIVEN ABOVE. REGARDS HEMA JOSHI MOB NO.- [protected]

Complaint marked as Resolved

Aug 11, 2015

Seethavaithee's response Dear Sir/Madam, Thank you for writing to us. We wish to inform you that your Aadhaar number has been Active with Punjab National Bank from[protected]. We wish to inform you that all queries, clarifications with respect to, linking Aadhaar/Account number to bank account, non-receipt of subsidy etc., should be taken up with your respective Bank/LPG dealer directly. Note: The subsidy will be credited to the account seeded last. For further queries & clarifications please contact npci.[protected]@npci.org.in Thanks & Regards National Payments Corporation of India

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Ranchi, Jharkhand

Dear Sir/Mam, I Om Prakash Sinha hold an account No: [protected] at State Bank of India, Hatia Branch, Ranchi 834004. I am here with you regarding a serious complaint about the gas subsidy amount no Credit my account. NPCI is my Aadhar link is rejected but state bank of india in no solution my request . My Gas subsidy amount is not credited at SBI Account no. [protected] Hatia Branch. I talking from SBI Customer care but no solution my problem I request you to consider my complaint at a high priority and provide me the amount immediately.

May 22, 2015

Updated by opsinha08 Dear Sir/Mam, I Om Prakash Sinha hold an account No: [protected] at State Bank of India, Hatia Branch, Ranchi 834004. I am here with you regarding a serious complaint about the gas subsidy amount no Credit my account. NPCI is my Aadhar link is rejected but state bank of india in no solution my request . My Gas subsidy amount is not credited at SBI Account no. [protected] Hatia Branch. I talking from SBI Customer care but no solution my problem I request you to consider my complaint at a high priority and provide me the amount immediately. Mobile No. [protected]

Om Prakash Sinha

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Patiala, Punjab

I have requested for updation of my aadhar card number[protected] in the of Parmeshri Devi with bharat gas at Gas palace Rajpura.-140401. My consumer number is 4101 and my bank account number is [protected] with Syndicate bank Rajpura.Now status is showing as linked with gas dealer but not available in NPCI database.Now what is this ? As I am unable to get subsidy without this linking with NPCI dtatabase

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Hyderabad, Andhra Pradesh

I recently got a very strange sms: Dear Customer, Your Ac No. ****** Linked with Aadhaar No ***** has been Rejected by NPCI. I have a bank account with SBI(a/cno: [protected]). After I got this sms, I contacted SBI regarding this, but they had no clue about this message. Since then, I have not been receiving LPG subsidy in my bank account. I also called Aadhar Card helpline, but they too didn’t have any clue about this sms. Upon searching...

Helpful

Found this helpful?

Write a comment

I aadhar no is linked with central bank of india and bharat gas co. after checking of portability so npci not linked .my consumer no 541 servsherest gas agency sagar (m.p.) and bank a/c no[protected] IFSC CODE - CBIN0283142 pl.solve.my problam.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Chennai, Tamil Nadu

I have updated my Bank with the Aadhaar number to be link for the LPG Subsidy and i also recived the subsidy for the first time successfully. Second time i did not receive the subsidy when i checked it says the Aadhar number is not linked to the Bank, when i verified with my ICICI bank they said the Aadhaar number is updated. Aadhaar Number:[protected] ICICI Bank A/C"[protected], Branch: Adyar, Chennai Please help to fix the problem.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Indore, Madhya Pradesh

Last time I received gas subsidy. But suddenly stopped my subsidy. i contact to bank They said to me that here aadhar no. Is linked already. no problem from bank side. My consumer no. Is 61925638. My a/c no. [protected]. Bank of india. Aadhar no. Is[protected]. Plz solve my problem.

View replies

T

thomas rini32

Aug 19, 2016

I am not receiving my subsidy from june 2016 onwards . Please provide subsidy against my bank A/C [protected]and consumer no V05944

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Indore, Madhya Pradesh

Last time I received subsidy in my account suddenly my subsidy stopped. I contact to bank, they said to me that here your aadhar no. is linked already No problem to bank side. After checking portability so npci data not linked. Plz help me. My consumer no. Is 61925638 & my aadhar no. Is[protected] my bank a/c no. Is [protected] Bank of india. plz solve my problem .

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Jabalpur, Madhya Pradesh

i received my gas subsidy last in 4th feb 2015 is Rs.296.12 suddenly my subsidy has been stopped . i contacted the bank .. they say your aadhar is linked. on problem from bank side.please help me and start my subsidy immidiately my sbi A/c No. [protected] aadhar no.[protected] consumer no.[protected] sanjay yadav +91-[protected] [protected]@gmail.com

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi

Dear sir, My name is Amit Kumar Srivastava and i have an account is in HDFC Bank. I submitted my Aadhaar card in bank to link with my account. It is almost 10 days past after submitting my aadhar to HDFC Bank but still it is not linked and its status is showing inactive in BPCL DBTL pahal status. Kindly look into the matter and help me. Account no : [protected] Consumer No :[protected]Bharat Gas) LPG ID :[protected] Aadhar no :[protected] Regards Amit Srivastava

Complaint marked as Resolved

Verified Support

Jun 09, 2015

Bharat Petroleum [BPCL] Customer Care's response Hello Mr. Amit, we are extremely sorry for the inconvenience caused to you. We have forwarded your complaint to our Customer Care Team and we assure you that you will be contacted shortly. You can log in all future queries/complaints at www.bharatpetroleum.in or call Bharat Petroleum Smartline[protected] for immediate support. SmartLine[protected] is a convenient, hassle-free and faster process to resolve all your queries, complaints and feedback.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Hazaribagh, Jharkhand

Dear sir I SURENDRA KUMAR MEHTA of Jharkhand, Hazaribagh had linked my Aadhaar card no.[protected] whose Reference no.-UIDINB[protected] to my SBI Ac. no[protected] and IFSC Code- SBIN0000090.I got a message from NPCI regarding the rejection of my Aadhaar card no.[protected] to SBI Ac. no.[protected].I just want to know the reason for the rejection and what should i do for it? I also want to know that will there be any problem in future for getting my Scholarship. thank you

View replies

S

surendra5026

from Delhi, Delhi

May 26, 2015

Dear sir I SURENDRA KUMAR MEHTA of Jharkhand, Hazaribagh had linked my Aadhaar card no.[protected] whose Reference no.-UIDINB[protected] to my SBI Ac. no[protected] and IFSC Code- SBIN0000090.I got a message from NPCI regarding the rejection of my Aadhaar card no.[protected] to SBI Ac. no.[protected].I just want to know the reason for the rejection and what should i do for it? I also want to know that will there be any problem in future for getting my Scholarship. thank you.

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Howrah, West Bengal

Sir, I am surprised to receive a SMS stating "Dear customer, your a/c No 941638 linked with Adhar No 81529 has been rejected by NPCI" I successfully linked my Adhar number to my banker SBI and I want to know I regularly I received subsidies in both phase 1 & phase 2 Why such a settled thing is unsettled without stating the reason I met the Manager if SBI, Ramraja Tala, Howrah where my Adhar is registered but the Bank manager said SBI has not done it. Anand HP Gas Service has been shifted to a very remote place and they have no courtesy to receive telephone call. Sir, I am an old man, and can not move freely for heart and nerve problems and request you to look into the matter so that I can receive the subsidy as before. Yours faithfully, Syam Sundar Pal

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines