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National Payments Corporation of India [NPCI] Complaints & Reviews

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Updated: Apr 1, 2025
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National Payments Corporation of India [NPCI] reviews & complaints page 23

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A
apareshmondal
Jun 6, 2021
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Address: Aparesh Mondal ,vill goala ,po...mallarpur,ps .....mallarpur dist ...birbhum. westbengal pin....731216

Sir I want to inform you that some fraud transaction of large amount in my account number-[protected] Aparesh Mondal by 5fraudd ids regarding below through Anydesk app
1) UPI/DR/[protected]/Kuldeep. amount49, 999/
2)UPI/DR/[protected]/Kuldeep. Amount 49999/
3)UPI/DR/[protected]/Kuldeep. Amount 39999/
4)UPI/DR/[protected]/Sanmay. Amount 49999/
5)IMPS/P2A/[protected]/XXXX517BARBUA[protected]. amount 25000/

Today 26/05/2021 time 3.30--4.30

Sir I am simple poor person.It is my lifetime income.I have no other option to earn This money.It is my earnest request to you that please investigate this matter and Take a step to refund my money as soon as possible. including hackers ph no...[protected], , , [protected], , [protected], , [protected].
Hackers UPI related phone no...a).[protected]...b)[protected].
...Yours faithfully
Aparesh Mondal
Customer of SBI Mollarpur Branch, Birbhum, West Bengal
My ac related mob no [protected]..
+8 photos
National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
Jun 06, 2021
Updated by apareshmondal
Sir, please investigate and refund my money
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    K
    Kuldeep kadela
    Jun 3, 2021
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    Address: Adj utility private limited or number haryana k a rehe h true caller pr

    Sir aaj mere pass [protected] number s call aaya or usne muje ak Tex msg kiya vaha pr ak link aaya or mene uski bato m aa kr link open krke phone pay s 10000 transfer kr diye jiski transection I'd T[protected] h uske Bad usi phone pay number [protected] s muje 10 rupaye receive huve jo ki usi k number the uske Bad usne again10000 k liye link bheja lekin mene dubara Pay nhi kiya sir uske AK or number [protected] bhi h jispe usne phone pay barcode bhi beja jisse m use or pay kr seku mene dubara nhi kiya
    Please SIR muje mere rupeye lotane m madad kr 🙏🙏
    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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      A
      Akhlakh Ahmed
      Jun 3, 2021
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      Address: Post sithio dist ranchi thana dhurwa pin no 834004

      Sir. Date 2.6.21 ko time lagbhag 1:30 baje mere bsnl mobile no par is no [protected] se ak sms aya jisme mere no ko veryfication karne ke liye tha fhir is no [protected] se call aya jisme mujhe verification ke liye ak QS naam se application downlod karne ke liye kaha gaya fhir is application se mere mobile ko hak karke mere account se Rs 72000 nikal liya gaya
      +2 photos
      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
      Jun 03, 2021
      Updated by Akhlakh Ahmed
      Please help us

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        D
        Dhanal Chaudhari
        Jun 3, 2021
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        1.I apply for aadhar bank seeding process.
        2. Bank done their job.
        3. But aadhar linking not showing on npci.
        4. I contacted my bank, they said npci not updated your details in their server.
        Bank:Bank of maharashtra
        Branch :virar(94)
        Please contact me on my mail, so I can provide my bank and aadhar details.
        Please reply as soon as possible.
        It's urgent.
        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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          S
          Sunny rajput tiya
          Jun 2, 2021
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          At last month I am receiving deductions of money.Google Pay has requested money from you on your BHIM app. On approving the request, INR 3250.00 will be debited from your account. NPCI
          Please look at this matter and resolve it as soon as possible...
          National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
          Jun 02, 2021
          Updated by Sunny rajput tiya
          Google Pay has requested money from you on your BHIM app. On approving the request, INR 3250.00 will be debited from your account. NPCI
          I am regularly received this message from last month...
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            D
            Dhanal Chaudhari
            Jun 1, 2021
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            I have bank account in Bank of Maharashtra.l applied for npci's Bank Aadhar seeding process on 12th may 2021. Yet the uidai site not showing my aadhar bank linking status i.e. it show your aadhar is not linked to a bank. I informed my bank about it but bank says it's npci's problem.So bank done their job . Why my linking status is not showing?
            Please reply as soon as possible.
            National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
            When will you solve my issue.Plese do asap.
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              S
              sonam564
              Jun 1, 2021
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              Address: near b-74 okhla phase-1 new delhi-110020

              I called customer care for refund and they call back me and tell me for sharing a massage given by him in massage NO OTP NO QR code thats why i am sharing after sharing they deduct my balance one by one seven times transaction details given below but i don't know how bank gives permission without any otp or qr code i dont know please help me.
              transaction refrence no. given:-

              1.[protected] of rs1000
              2.[protected] of rs 2000
              3.[protected] of rs 2000
              4.[protected] of rs 19500
              5.[protected] of rs 25000
              6.[protected] of rs 25000
              7.[protected] of rs 25000

              i requested you please help me
              National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
              Jun 01, 2021
              Updated by sonam564
              I called customer care for refund and they call back me and tell me for sharing a massage given by him in massage NO OTP NO QR code thats why i am sharing after sharing they deduct my balance one by one seven times transaction details given below but i don't know how bank gives permission without any otp or qr code i dont know please help me.
              transaction refrence no. given:-

              1.[protected] of rs1000
              2.[protected] of rs 2000
              3.[protected] of rs 2000
              4.[protected] of rs 19500
              5.[protected] of rs 25000
              6.[protected] of rs 25000
              7.[protected] of rs 25000

              i requested you please help me
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                D
                Dhani lal shah
                Jun 1, 2021
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                Address: Jagiroad

                First of all, Fraudster call me for Rs 4999 cashback then fraudster told me that i am taking hundred percent guarantee to give you cashback then first you have to send me your adhaar card, atm card in whatsapp so that why i send my adhaar card, atm card in fraudster whatsapp. Fraudster also told me that you get full cashback between three hour. Fraudster also told me that he is not a fraudster and i am a phonepe employee .so that why, i believe the word of fraudster.
                I will not commit such a mistake in future and catch the Fraudster and return the full money to me.
                +1 photos
                National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                Jun 01, 2021
                Updated by Dhani lal shah
                First of all, Fraudster call me for Rs 4999 cashback then fraudster told me that i am taking hundred percent guarantee to give you cashback then first you have to send me your adhaar card, atm card in whatsapp so that why i send my adhaar card, atm card in fraudster whatsapp. Fraudster also told me that you get full cashback between three hour. Fraudster also told me that he is not a fraudster and i am a phonepe employee .so that why, i believe the word of fraudster.
                I will not commit such a mistake in future and catch the Fraudster and return the full money to me.

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                  8
                  8327589305
                  May 30, 2021
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                  Address: I Don't know

                  I'm Sudip Mondal and I was paid rs 5000 throght Payu payment Getaway to Share Power App...
                  This Website is Big Scammer . Huge amount of money was strapped . Lots of people going to depression for this scam .
                  More than 5Lakh people lost their money And each individual lost between 500 to 1 lak.
                  And I was also one of them.
                  So please Help Me And Refund My Money Kindly.
                  My UPI Reference No:[protected]
                  Payu Transaction ID: PAYU[protected]
                  +1 photos
                  National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                  May 30, 2021
                  Updated by 8327589305
                  I'm Sudip Mondal and I was paid rs 5000 throght Payu payment Getaway to Share Power App...
                  This Website is Big Scammer . Huge amount of money was strapped . Lots of people going to depression for this scam .
                  More than 5Lakh people lost their money And each individual lost between 500 to 1 lak.
                  And I was also one of them.
                  So please Help Me And Refund My Money Kindly.
                  My UPI Reference No:[protected]
                  Payu Transaction ID: PAYU[protected]
                  May 30, 2021
                  Updated by 8327589305
                  Please Help Me my Money Return My Bank

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                    R
                    Rohit1537
                    May 29, 2021
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                    Address: Near Rocky Cinema, Rocky cinema road bundu, ranchi

                    The wrong Transaction was made through the payment platform Gpay from Bank of India, sonahatu Branch to Bank of Baroda, Malviya Nagar Delhi. The transaction number for the same is[protected]. Kindly help to recover the money from the concerned person . Below is the detail.

                    BOI UPI - Your VPA [protected]@oksbi linked to Bank of India a/c no. XXXXXXXXXXX0026 is debited for Rs.10000.00 and credited to [protected]@barb0bundux.ifsc.npci (UPI Ref no[protected]
                    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                      G
                      gopaldv19
                      May 29, 2021
                      Resolved
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                      Resolved

                      Address: Sree Rama Hills, Housing Board Colony, khammam , telagana state

                      Hi To sub inspector of police,

                      I am searching for phone pe in google, discussing the last transaction . He told me your amount will be safe and refundable.
                      I am phone pe customer care only i will give support. he asked phone number type last five digit then do that transaction.
                      you will ask refund amount you will get refund . he told to me if get any issue you can complaint and i am phone pe customer care.
                      than i believe . I did the transaction. my amount will be debited on my phone pe account through HDFC bank account. 44765 rupees.
                      Transaction ID : T2105131050149595905405.
                      Phone pe account Number [protected]@ybl send the amount
                      my phone pe account Number is [protected] through to [protected] send money.
                      Reference number :[protected].
                      i received fraud calls on the 13th of may 2021.
                      I have attached the transaction details and bank details.
                      i am received different call numbers in that situation traped to me.
                      [protected]
                      [protected]
                      [protected]
                      [protected]

                      Regards
                      Gopalakrishna
                      [protected]
                      Hi To sub inspector of police,

                      I am searching for phone pe in google, discussing the last transaction . He told me your amount will be safe and refundable.
                      I am phone pe customer care only i will give support. he asked phone number type last five digit then do that transaction.
                      you will ask refund amount you will get refund . he told to me if get any issue you can complaint and i am phone pe customer care.
                      than i believe . I did the transaction. my amount will be debited on my phone pe account through HDFC bank account. 44765 rupees.
                      Transaction ID : T2105131050149595905405.
                      Phone pe account Number [protected]@ybl send the amount
                      my phone pe account Number is [protected] through to [protected] send money.
                      Reference number :[protected].
                      i received fraud calls on the 13th of may 2021.
                      I have attached the transaction details and bank details.
                      i am received different call numbers in that situation traped to me.
                      [protected]
                      [protected]
                      [protected]
                      [protected]

                      Regards
                      Gopalakrishna
                      [protected]
                      May 29, 2021
                      Complaint marked as Resolved 
                      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                      May 29, 2021
                      Updated by gopaldv19
                      can you please check i am attached the file. please check. if any document require please call me [protected]. or message to me i will give response immediately. Please help to me .

                      May 29, 2021
                      Updated by gopaldv19
                      i have surah phone pe customer care on google
                      i have get one number call the number is [protected] than
                      i have received another call [protected] than he told the type phone number last 5 digits than
                      i type given password than my amount will debited my account he told to me
                      the amount will refund but not refund please check and update to me when
                      i was call i am just told customer care support only thats why
                      i am do like this after my amount debited than i know the fround transaction.
                      i have received call another number also that number is [protected] he also do like that customer care than enter number do but
                      i am not dont he also Froude pleas e check and update to me the amount will debated on 44765 rupees please check and update to me.
                      i have received call on 10.15 morning on 13 th of may 2021. i received call both [protected] and [protected] phone pe number is [protected] please help to me..
                      when i was get please help to me what information regarding please call to me my number is [protected]
                      i will give all details please help to me . the found transaction .
                      my amount want to refund on 44765 rupees please help to me the amount debited on phone pe on my account [protected]
                      i have send [protected] please help to me the. i am received different call numbers
                      [protected]
                      [protected]
                      [protected]
                      [protected]
                      Transaction ID : T2105131050149595905405.
                      Phone pe account Number [protected]@ybl send the amount
                      my phone pe account Number is [protected] through to [protected] send money.
                      Reference number :[protected]

                      I have receive different calls. from these numbers.

                      he told to me i am phone pe customer care.

                      May 29, 2021
                      Updated by gopaldv19
                      i am searching for phone pe in google, discussing on last transaction . he told to me your amount will safe and refund.
                      i am phone pe customer care only i will give support. he asked phone number type last five digit than do that transaction.
                      you will ask refund amount you will get refund . he told to me if get any issue you can complaint and i am phone pe customer care.
                      than i believe . i do the transaction. my amount will debited on my phone pe account through HDFC bank account. 44765 rupees.
                      Transaction ID : T2105131050149595905405.
                      Phone pe account Number [protected]@ybl send the amount
                      my phone pe account Number is [protected] through to [protected] send money.
                      Reference number :[protected]

                      i have surch phone pe customer care on google
                      i have get one number call the number is [protected] than
                      i have received another call [protected] than he told the type phone number last 5 digits than
                      i type given password than my amount will debited my account he told to me
                      the amount will refund but not refund please check and update to me when
                      i was call i am just told customer care support only thats why
                      i am do like this after my amount debited than i know the fround transaction.
                      i have received call another number also that number is [protected] he also do like that customer care than enter number do but
                      i am not dont he also Froude pleas e check and update to me the amount will debated on 44765 rupees please check and update to me.
                      i have received call on 10.15 morning on 13 th of may 2021. i received call both [protected] and [protected] phone pe number is [protected] please help to me..
                      when i was get please help to me what information regarding please call to me my number is [protected]
                      i will give all details please help to me . the found transaction .
                      my amount want to refund on 44765 rupees please help to me the amount debited on phone pe on my account [protected]
                      i have send [protected] please help to me the. i am received different call numbers
                      [protected]
                      [protected]
                      [protected]
                      [protected]
                      Transaction ID : T2105131050149595905405.
                      Phone pe account Number [protected]@ybl send the amount
                      my phone pe account Number is [protected] through to [protected] send money.
                      Reference number :[protected]

                      I have receive different calls. from these numbers.

                      he told to me i am phone pe customer care.

                      May 29, 2021
                      Updated by gopaldv19
                      i am searching for phone pe in google, discussing on last transaction . he told to me your amount will safe and refund.
                      i am phone pe customer care only i will give support. he asked phone number type last five digit than do that transaction.
                      you will ask refund amount you will get refund . he told to me if get any issue you can complaint and i am phone pe customer care.
                      than i believe . i do the transaction. my amount will debited on my phone pe account through HDFC bank account. 44765 rupees.
                      Transaction ID : T2105131050149595905405.
                      Phone pe account Number [protected]@ybl send the amount
                      my phone pe account Number is [protected] through to [protected] send money.
                      Reference number :[protected]

                      i have surch phone pe customer care on google
                      i have get one number call the number is [protected] than
                      i have received another call [protected] than he told the type phone number last 5 digits than
                      i type given password than my amount will debited my account he told to me
                      the amount will refund but not refund please check and update to me when
                      i was call i am just told customer care support only thats why
                      i am do like this after my amount debited than i know the fround transaction.
                      i have received call another number also that number is [protected] he also do like that customer care than enter number do but
                      i am not dont he also Froude pleas e check and update to me the amount will debated on 44765 rupees please check and update to me.
                      i have received call on 10.15 morning on 13 th of may 2021. i received call both [protected] and [protected] phone pe number is [protected] please help to me..
                      when i was get please help to me what information regarding please call to me my number is [protected]
                      i will give all details please help to me . the found transaction .
                      my amount want to refund on 44765 rupees please help to me the amount debited on phone pe on my account [protected]
                      i have send [protected] please help to me the. i am received different call numbers
                      [protected]
                      [protected]
                      [protected]
                      [protected]
                      Transaction ID : T2105131050149595905405.
                      Phone pe account Number [protected]@ybl send the amount
                      my phone pe account Number is [protected] through to [protected] send money.
                      Reference number :[protected]

                      I have receive different calls. from these numbers.

                      he told to me i am phone pe customer care.

                      [9:39 AM, 6/21/2021] Wife Old: I made enquiry about phone pay on phone no. [protected]name as Nurabul Islam sekh from customer care of phone pay. My Rs.4000/ was stuck in wallet. He said from customer care to transfer to my bank account. Now I see that Rs.4000/ has been transferred to some account unknown to me . Name and phone no. of the person from customer care is given as above. Kindly arrange to get my money back. Customer care centre with this number has caused this loss to me.
                      [9:40 AM, 6/21/2021] Wife Old: A/c no.[protected]
                      [9:40 AM, 6/21/2021] Wife Old: Kamini Jaishankar Pandey
                      [9:42 AM, 6/21/2021] Wife Old: Crime done on 19/6/2021 between 14.19. To 14.30
                      [9:43 AM, 6/21/2021] Wife Old: Phone pay customer care number, Andra Pradesh Ka display ho Raha tha.
                      [9:48 AM, 6/21/2021] Wife Old: Usne mujh se account verification code enter Karne ko Bola tha vo Maine enter Ker Diya. Vo fir Bola abhi final transfer ke liye Jo dusa code aaya hai vo enter kare to vo enter Karne ke pehle Mene apna account Ka balance check Kiya to pata chala mere main account se 4000 Nikal ke Kisi or ke account me transfer ho Gaye the.

                      Phone pe customer care fraud - Comment #3847932 - Image #0
                      Phone pe customer care fraud - Comment #3847932 - Image #1
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                        P
                        Pattabhiraman Ramesh
                        from Chennai, Tamil Nadu
                        May 28, 2021
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                        Fraudulent transaction

                        Sir/Madam,
                        On 05th April, 2021, while browsing through Facebook, I found an advertisement with regard to recharge plans of Jio for Rs. 549. I immediately recharged for my mobile number [protected] and my spouse's number [protected]. Rs. 1098(2 *549) was deducted from my savings account. When I checked in the Jio App find whether the recharge is reflecting, the transaction is not reflecting in Jio App.
                        I immediately initiated...
                        +6 photos
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                        Rathore02
                        May 28, 2021
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                        महोदय जी मेने 27.05.21 को irctc पर टिकट बुकिंग की थी और kotak mahindra bank अकाउंट से 379.66 रूपये डेबिट हो गई लेकिन मेरी टिकट बुकिंग ही नहीं हुई.. आप से निवेदन है की मेरा पेमेंट जल्द ही रिफंड कराये..
                        +2 photos
                        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                          R
                          Rohini Sampath
                          May 27, 2021
                          Resolved
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                          Resolved

                          I paid my electricity bill ₹2079 to TANGEDCO TNEB through bbps.online sbi.
                          The transaction failed at the last minute but money was debited from my account.

                          Bank Transaction Reference : IGALEAMKM5
                          BBPS Transaction no : SB[protected]
                          Transaction Date :[protected]
                          Transaction Amount : ₹2079

                          I contacted State Bank of India - they are telling that money was transacted and asking me to contact the merchant.
                          In TNEB, I am unable to find any details regarding the transaction

                          Now, the money is stuck in BBPS. I could see the transaction details on BBPS but when I try to raise a complaint it's showing that there was no transaction found. There is not even a contact number to contact them.

                          Please suggest me a way as there is no way to raise a complaint.

                          It's bad how consumers are losing they're money because of some server problems of these financial institutions.
                          +2 photos
                          May 31, 2021
                          Complaint marked as Resolved 
                          No mails or calls from anyone but my money got refunded to the same account.
                          National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                            A
                            Abdullah S
                            May 23, 2021
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                            I have got a call from an unknown person for saying me to transfer the money to my account, after his transfer.
                            +6 photos
                            National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                              S
                              Shree Renuka Gas Supply Co. Pune
                              May 21, 2021
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                              I'm HPCL consumer of Shree Renuka Gas Agency Con no. 623350 Ashok Shinde. My Aadhar was seeded by Gas agency on 14.11.2013 and approved by NPCI IN 1.2.2014.

                              13 .04.2018 से 02 .11.2019 तक सबसिडी की रक्‍कम रु. 4671.39 निम्‍नानुसार गलत बैंक खाते पर जमा हुई है ।

                              Bank account name : किशोरभाई शामजीभाई रंगानी

                              बैंक का नाम : स्‍टेट बैंक ऑफ इंडिया

                              खाता क्र. : XXXXXXXXX67

                              The correct account details of Con no. 623350 Ashok Shinde. Aadhar no.[protected] are

                              ग्राहक का नाम: शिंदे अशोक गोपिनाथ

                              संपर्क क्रमांक : [protected]

                              आधार कार्ड क्रमांक:[protected]

                              बैंक का नाम : स्‍टेट बैंक ऑफ इंडिया

                              शाखा : पुणे मेन

                              खाता क्र. :[protected]

                              आयएफएससी कोड नं. : SBIN0000454

                              We need your help in retrieving my wrongly credited subsidy to my correct account. Please guide us.

                              Thanks,
                              Ashok Shinde
                              [protected]
                              National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                                Menati ellappa reddy
                                May 21, 2021
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                                Address: PUTTUR

                                Sir my name is vadyaru subramanyam i have sb account in state of ap chittoor dist puttur mandal canara bank ifsc code :cnrb0006610 my a/c no.[protected] so problem was my account number is not linkid with my adhar number[protected] so after i visit branch i asked officials said my problem they said your a/c already succesfully mapped with your adhar in npci site after i visited in adhar website shown no bank a/c linked with adhar number so please slove my problem sir
                                my adhar number[protected]
                                a/c no[protected]
                                ifsc code. Cnrb0006610
                                National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                                  tsona2468
                                  May 21, 2021
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                                  Address: 5/310 Waverly line shyamagar

                                  I received a call on my mobile and say that you have win covid 19 prime minister relief fund prize .They say that you type this amount 9999, 6999, 3666, 2000 Through my upi pin and shown money was transfer in own bank account.This incident was happened on 09.05.2021
                                  National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                                    Shweti123
                                    May 19, 2021
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                                    Dear sir,
                                    My refund of Rs. 371 is not back in my account since 26 december 2020 over Amazon app.My order no.[protected].Please solve my problem as soon as possible.
                                    Thanking you.
                                    +1 photos
                                    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                                      shabs@mum
                                      May 17, 2021
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                                      UPI Fraud in response to OLX ad

                                      Address: 1-E, 202, 2nd flr, Samna nagar, Malwani depot, malad west, Mumbai-95
                                      Website: OLX.in

                                      Dear Sir/Mam,
                                      This is to bring to your notice about an online fraud that I encountered recently. I had put up an ad to resell my old Cooler on OLX to which I received responses from many buyers. I came across Sahil Kumar who showed genuine interest in purchasing. I decided to go ahead and close the deal with him and told him to collect the cooler from my place and pay through Cash or Phonepe. He agreed to this and called me for the...
                                      +13 photos
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