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National Payments Corporation of India [NPCI] Complaints & Reviews

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Updated: Jan 22, 2026
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National Payments Corporation of India [NPCI] reviews & complaints page 24

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N
Nansy43
Jun 8, 2021
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I got a mail from Salorix a fake legal notice and got a call from Advocate Kuldeep Yadav threatened me to pay the amount of ₹7510 to get NOC from the case.I got panic and paid the same amount through phone pay and they told me that they will be refunding the same amount later in next project.

After making the payment, I got a call from Advocate stating that you need to pay 20500 for further cancellation of agreement.I had all the call recordings and mail conversation.

Kindly help me to refund the amount and let me know the bank account of fraudster

Advocate Kuldeep Yadav:[protected]
Sumith Roy:[protected]
What's app chat:[protected]
Phone pay:[protected]@airtel
National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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    Jitendra Verma Saathi
    Jun 8, 2021
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    Address: [email protected]

    A fraud with UPI id cfmer.[protected]@ icici had taken Rs 11, 300 via UPI transaction id[protected] under name of Modway India for furniture delivery on dated[protected].

    Kindly arrange reversal of said amount or please provide the account holder details and contact details so that a FIR can be registered for this person.

    I have mailed to ICICI bank also but no revert from them in last one month.

    If any further details required, pls revert on below contact details:
    Jitendra Verma
    Mobile- [protected]
    Contact Mail Id - [protected]@yahoo.co.in
    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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      P
      Pushkar Keshri
      Jun 8, 2021
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      Address: Gyankhand 1plot no200 Indirapuram Ghaziabad Uttar Pradesh

      1 lakh fraud transaction done from my Citibank account and union bank account with paytm payments bank and Google pay.

      Person used card with name as Army Debit card and told me click on link to receive money as advanced rent and security deposit and when I clicked on link, amount started deducting from my bank.
      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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        N
        Niranjan_akhgaon
        Jun 7, 2021
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        Address: https://gonaukripro.com/login.php
        Website: gonaukripro.com/login.php

        Someone with all details about me informed that my profile has been shortlisted in naukri.com. They were carrying all details about my naukri ID. They told me to pay ₹ 25/- as one time registration fee but deducted ₹ 4225/- the amount shown at payment gateway was ₹ 25/- only. I have snapshot also and audio too. I have informed to the parent branch but they denied any help.
        Help me to get my money back. I will be thankful. I am a jobless person. This amount matter a lots for me.
        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
        Jun 25, 2021
        Updated by Niranjan_akhgaon
        No reply received yet. Please help.
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          R
          RahulSingh98
          Jun 7, 2021
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          I have transfered Rs.20000 and Rs.5000 through phonepe on 28.05.2021 to wrong account number of ICICI bank.
          Debited SBI acno. [protected]
          AC NO. wrongly credited.[protected].
          National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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            P
            Pushpanh
            Jun 7, 2021
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            To the respected receiver of this mail,

            I very greatful to ministry that in India we have such online payment so this best, smart decision of India government has prevented so many Covid deaths etc. but a company black sheep, full of hackers, robberies of customers account is done by PhonePe it should have been Phonerobberies, pls. keep my identity secret as lives too in danger, they don't delete customer account after complaint of cyber attacks & keep robbing from Pakistan etc.pls. keep your staff safe, from these cyber virus, pls. take care of yourself, family & Phone stop after proofs enquiries, as they hack the phone, bank account & online pay, e-mail too, pls. take action this the best NPCI minister & India Cyber Police to keep India safe.

            Thank you 🙏
            Truly
            Fan
            National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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              A
              apareshmondal
              Jun 6, 2021
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              Address: Aparesh Mondal ,vill goala ,po...mallarpur,ps .....mallarpur dist ...birbhum. westbengal pin....731216

              Sir I want to inform you that some fraud transaction of large amount in my account number-[protected] Aparesh Mondal by 5fraudd ids regarding below through Anydesk app
              1) UPI/DR/[protected]/Kuldeep. amount49, 999/
              2)UPI/DR/[protected]/Kuldeep. Amount 49999/
              3)UPI/DR/[protected]/Kuldeep. Amount 39999/
              4)UPI/DR/[protected]/Sanmay. Amount 49999/
              5)IMPS/P2A/[protected]/XXXX517BARBUA[protected]. amount 25000/

              Today 26/05/2021 time 3.30--4.30

              Sir I am simple poor person.It is my lifetime income.I have no other option to earn This money.It is my earnest request to you that please investigate this matter and Take a step to refund my money as soon as possible. including hackers ph no...[protected], , , [protected], , [protected], , [protected].
              Hackers UPI related phone no...a).[protected]...b)[protected].
              ...Yours faithfully
              Aparesh Mondal
              Customer of SBI Mollarpur Branch, Birbhum, West Bengal
              My ac related mob no [protected]..
              National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
              Jun 06, 2021
              Updated by apareshmondal
              Sir, please investigate and refund my money
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                K
                Kuldeep kadela
                Jun 3, 2021
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                Address: Adj utility private limited or number haryana k a rehe h true caller pr

                Sir aaj mere pass [protected] number s call aaya or usne muje ak Tex msg kiya vaha pr ak link aaya or mene uski bato m aa kr link open krke phone pay s 10000 transfer kr diye jiski transection I'd T[protected] h uske Bad usi phone pay number [protected] s muje 10 rupaye receive huve jo ki usi k number the uske Bad usne again10000 k liye link bheja lekin mene dubara Pay nhi kiya sir uske AK or number [protected] bhi h jispe usne phone pay barcode bhi beja jisse m use or pay kr seku mene dubara nhi kiya
                Please SIR muje mere rupeye lotane m madad kr 🙏🙏
                National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                  A
                  Akhlakh Ahmed
                  Jun 3, 2021
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                  Address: Post sithio dist ranchi thana dhurwa pin no 834004

                  Sir. Date 2.6.21 ko time lagbhag 1:30 baje mere bsnl mobile no par is no [protected] se ak sms aya jisme mere no ko veryfication karne ke liye tha fhir is no [protected] se call aya jisme mujhe verification ke liye ak QS naam se application downlod karne ke liye kaha gaya fhir is application se mere mobile ko hak karke mere account se Rs 72000 nikal liya gaya
                  National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                  Jun 03, 2021
                  Updated by Akhlakh Ahmed
                  Please help us

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                    D
                    Dhanal Chaudhari
                    Jun 3, 2021
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                    1.I apply for aadhar bank seeding process.
                    2. Bank done their job.
                    3. But aadhar linking not showing on npci.
                    4. I contacted my bank, they said npci not updated your details in their server.
                    Bank:Bank of maharashtra
                    Branch :virar(94)
                    Please contact me on my mail, so I can provide my bank and aadhar details.
                    Please reply as soon as possible.
                    It's urgent.
                    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                      S
                      Sunny rajput tiya
                      Jun 2, 2021
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                      At last month I am receiving deductions of money.Google Pay has requested money from you on your BHIM app. On approving the request, INR 3250.00 will be debited from your account. NPCI
                      Please look at this matter and resolve it as soon as possible...
                      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                      Jun 02, 2021
                      Updated by Sunny rajput tiya
                      Google Pay has requested money from you on your BHIM app. On approving the request, INR 3250.00 will be debited from your account. NPCI
                      I am regularly received this message from last month...
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                        D
                        Dhanal Chaudhari
                        Jun 1, 2021
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                        I have bank account in Bank of Maharashtra.l applied for npci's Bank Aadhar seeding process on 12th may 2021. Yet the uidai site not showing my aadhar bank linking status i.e. it show your aadhar is not linked to a bank. I informed my bank about it but bank says it's npci's problem.So bank done their job . Why my linking status is not showing?
                        Please reply as soon as possible.
                        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                        When will you solve my issue.Plese do asap.
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                          S
                          sonam564
                          Jun 1, 2021
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                          Address: near b-74 okhla phase-1 new delhi-110020

                          I called customer care for refund and they call back me and tell me for sharing a massage given by him in massage NO OTP NO QR code thats why i am sharing after sharing they deduct my balance one by one seven times transaction details given below but i don't know how bank gives permission without any otp or qr code i dont know please help me.
                          transaction refrence no. given:-

                          1.[protected] of rs1000
                          2.[protected] of rs 2000
                          3.[protected] of rs 2000
                          4.[protected] of rs 19500
                          5.[protected] of rs 25000
                          6.[protected] of rs 25000
                          7.[protected] of rs 25000

                          i requested you please help me
                          National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                          Jun 01, 2021
                          Updated by sonam564
                          I called customer care for refund and they call back me and tell me for sharing a massage given by him in massage NO OTP NO QR code thats why i am sharing after sharing they deduct my balance one by one seven times transaction details given below but i don't know how bank gives permission without any otp or qr code i dont know please help me.
                          transaction refrence no. given:-

                          1.[protected] of rs1000
                          2.[protected] of rs 2000
                          3.[protected] of rs 2000
                          4.[protected] of rs 19500
                          5.[protected] of rs 25000
                          6.[protected] of rs 25000
                          7.[protected] of rs 25000

                          i requested you please help me
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                            D
                            Dhani lal shah
                            Jun 1, 2021
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                            Address: Jagiroad

                            First of all, Fraudster call me for Rs 4999 cashback then fraudster told me that i am taking hundred percent guarantee to give you cashback then first you have to send me your adhaar card, atm card in whatsapp so that why i send my adhaar card, atm card in fraudster whatsapp. Fraudster also told me that you get full cashback between three hour. Fraudster also told me that he is not a fraudster and i am a phonepe employee .so that why, i believe the word of fraudster.
                            I will not commit such a mistake in future and catch the Fraudster and return the full money to me.
                            National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                            Jun 01, 2021
                            Updated by Dhani lal shah
                            First of all, Fraudster call me for Rs 4999 cashback then fraudster told me that i am taking hundred percent guarantee to give you cashback then first you have to send me your adhaar card, atm card in whatsapp so that why i send my adhaar card, atm card in fraudster whatsapp. Fraudster also told me that you get full cashback between three hour. Fraudster also told me that he is not a fraudster and i am a phonepe employee .so that why, i believe the word of fraudster.
                            I will not commit such a mistake in future and catch the Fraudster and return the full money to me.

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                              8
                              8327589305
                              May 30, 2021
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                              Address: I Don't know

                              I'm Sudip Mondal and I was paid rs 5000 throght Payu payment Getaway to Share Power App...
                              This Website is Big Scammer . Huge amount of money was strapped . Lots of people going to depression for this scam .
                              More than 5Lakh people lost their money And each individual lost between 500 to 1 lak.
                              And I was also one of them.
                              So please Help Me And Refund My Money Kindly.
                              My UPI Reference No:[protected]
                              Payu Transaction ID: PAYU[protected]
                              National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                              May 30, 2021
                              Updated by 8327589305
                              I'm Sudip Mondal and I was paid rs 5000 throght Payu payment Getaway to Share Power App...
                              This Website is Big Scammer . Huge amount of money was strapped . Lots of people going to depression for this scam .
                              More than 5Lakh people lost their money And each individual lost between 500 to 1 lak.
                              And I was also one of them.
                              So please Help Me And Refund My Money Kindly.
                              My UPI Reference No:[protected]
                              Payu Transaction ID: PAYU[protected]
                              May 30, 2021
                              Updated by 8327589305
                              Please Help Me my Money Return My Bank

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                                R
                                Rohit1537
                                May 29, 2021
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                                Address: Near Rocky Cinema, Rocky cinema road bundu, ranchi

                                The wrong Transaction was made through the payment platform Gpay from Bank of India, sonahatu Branch to Bank of Baroda, Malviya Nagar Delhi. The transaction number for the same is[protected]. Kindly help to recover the money from the concerned person . Below is the detail.

                                BOI UPI - Your VPA [protected]@oksbi linked to Bank of India a/c no. XXXXXXXXXXX0026 is debited for Rs.10000.00 and credited to [protected]@barb0bundux.ifsc.npci (UPI Ref no[protected]
                                National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                                  G
                                  gopaldv19
                                  May 29, 2021
                                  Resolved
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                                  Resolved

                                  Address: Sree Rama Hills, Housing Board Colony, khammam , telagana state

                                  Hi To sub inspector of police,

                                  I am searching for phone pe in google, discussing the last transaction . He told me your amount will be safe and refundable.
                                  I am phone pe customer care only i will give support. he asked phone number type last five digit then do that transaction.
                                  you will ask refund amount you will get refund . he told to me if get any issue you can complaint and i am phone pe customer care.
                                  than i believe . I did the transaction. my amount will be debited on my phone pe account through HDFC bank account. 44765 rupees.
                                  Transaction ID : T2105131050149595905405.
                                  Phone pe account Number [protected]@ybl send the amount
                                  my phone pe account Number is [protected] through to [protected] send money.
                                  Reference number :[protected].
                                  i received fraud calls on the 13th of may 2021.
                                  I have attached the transaction details and bank details.
                                  i am received different call numbers in that situation traped to me.
                                  [protected]
                                  [protected]
                                  [protected]
                                  [protected]

                                  Regards
                                  Gopalakrishna
                                  [protected]
                                  Hi To sub inspector of police,

                                  I am searching for phone pe in google, discussing the last transaction . He told me your amount will be safe and refundable.
                                  I am phone pe customer care only i will give support. he asked phone number type last five digit then do that transaction.
                                  you will ask refund amount you will get refund . he told to me if get any issue you can complaint and i am phone pe customer care.
                                  than i believe . I did the transaction. my amount will be debited on my phone pe account through HDFC bank account. 44765 rupees.
                                  Transaction ID : T2105131050149595905405.
                                  Phone pe account Number [protected]@ybl send the amount
                                  my phone pe account Number is [protected] through to [protected] send money.
                                  Reference number :[protected].
                                  i received fraud calls on the 13th of may 2021.
                                  I have attached the transaction details and bank details.
                                  i am received different call numbers in that situation traped to me.
                                  [protected]
                                  [protected]
                                  [protected]
                                  [protected]

                                  Regards
                                  Gopalakrishna
                                  [protected]
                                  May 29, 2021
                                  Complaint marked as Resolved 
                                  National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                                  May 29, 2021
                                  Updated by gopaldv19
                                  can you please check i am attached the file. please check. if any document require please call me [protected]. or message to me i will give response immediately. Please help to me .

                                  May 29, 2021
                                  Updated by gopaldv19
                                  i have surah phone pe customer care on google
                                  i have get one number call the number is [protected] than
                                  i have received another call [protected] than he told the type phone number last 5 digits than
                                  i type given password than my amount will debited my account he told to me
                                  the amount will refund but not refund please check and update to me when
                                  i was call i am just told customer care support only thats why
                                  i am do like this after my amount debited than i know the fround transaction.
                                  i have received call another number also that number is [protected] he also do like that customer care than enter number do but
                                  i am not dont he also Froude pleas e check and update to me the amount will debated on 44765 rupees please check and update to me.
                                  i have received call on 10.15 morning on 13 th of may 2021. i received call both [protected] and [protected] phone pe number is [protected] please help to me..
                                  when i was get please help to me what information regarding please call to me my number is [protected]
                                  i will give all details please help to me . the found transaction .
                                  my amount want to refund on 44765 rupees please help to me the amount debited on phone pe on my account [protected]
                                  i have send [protected] please help to me the. i am received different call numbers
                                  [protected]
                                  [protected]
                                  [protected]
                                  [protected]
                                  Transaction ID : T2105131050149595905405.
                                  Phone pe account Number [protected]@ybl send the amount
                                  my phone pe account Number is [protected] through to [protected] send money.
                                  Reference number :[protected]

                                  I have receive different calls. from these numbers.

                                  he told to me i am phone pe customer care.

                                  May 29, 2021
                                  Updated by gopaldv19
                                  i am searching for phone pe in google, discussing on last transaction . he told to me your amount will safe and refund.
                                  i am phone pe customer care only i will give support. he asked phone number type last five digit than do that transaction.
                                  you will ask refund amount you will get refund . he told to me if get any issue you can complaint and i am phone pe customer care.
                                  than i believe . i do the transaction. my amount will debited on my phone pe account through HDFC bank account. 44765 rupees.
                                  Transaction ID : T2105131050149595905405.
                                  Phone pe account Number [protected]@ybl send the amount
                                  my phone pe account Number is [protected] through to [protected] send money.
                                  Reference number :[protected]

                                  i have surch phone pe customer care on google
                                  i have get one number call the number is [protected] than
                                  i have received another call [protected] than he told the type phone number last 5 digits than
                                  i type given password than my amount will debited my account he told to me
                                  the amount will refund but not refund please check and update to me when
                                  i was call i am just told customer care support only thats why
                                  i am do like this after my amount debited than i know the fround transaction.
                                  i have received call another number also that number is [protected] he also do like that customer care than enter number do but
                                  i am not dont he also Froude pleas e check and update to me the amount will debated on 44765 rupees please check and update to me.
                                  i have received call on 10.15 morning on 13 th of may 2021. i received call both [protected] and [protected] phone pe number is [protected] please help to me..
                                  when i was get please help to me what information regarding please call to me my number is [protected]
                                  i will give all details please help to me . the found transaction .
                                  my amount want to refund on 44765 rupees please help to me the amount debited on phone pe on my account [protected]
                                  i have send [protected] please help to me the. i am received different call numbers
                                  [protected]
                                  [protected]
                                  [protected]
                                  [protected]
                                  Transaction ID : T2105131050149595905405.
                                  Phone pe account Number [protected]@ybl send the amount
                                  my phone pe account Number is [protected] through to [protected] send money.
                                  Reference number :[protected]

                                  I have receive different calls. from these numbers.

                                  he told to me i am phone pe customer care.

                                  May 29, 2021
                                  Updated by gopaldv19
                                  i am searching for phone pe in google, discussing on last transaction . he told to me your amount will safe and refund.
                                  i am phone pe customer care only i will give support. he asked phone number type last five digit than do that transaction.
                                  you will ask refund amount you will get refund . he told to me if get any issue you can complaint and i am phone pe customer care.
                                  than i believe . i do the transaction. my amount will debited on my phone pe account through HDFC bank account. 44765 rupees.
                                  Transaction ID : T2105131050149595905405.
                                  Phone pe account Number [protected]@ybl send the amount
                                  my phone pe account Number is [protected] through to [protected] send money.
                                  Reference number :[protected]

                                  i have surch phone pe customer care on google
                                  i have get one number call the number is [protected] than
                                  i have received another call [protected] than he told the type phone number last 5 digits than
                                  i type given password than my amount will debited my account he told to me
                                  the amount will refund but not refund please check and update to me when
                                  i was call i am just told customer care support only thats why
                                  i am do like this after my amount debited than i know the fround transaction.
                                  i have received call another number also that number is [protected] he also do like that customer care than enter number do but
                                  i am not dont he also Froude pleas e check and update to me the amount will debated on 44765 rupees please check and update to me.
                                  i have received call on 10.15 morning on 13 th of may 2021. i received call both [protected] and [protected] phone pe number is [protected] please help to me..
                                  when i was get please help to me what information regarding please call to me my number is [protected]
                                  i will give all details please help to me . the found transaction .
                                  my amount want to refund on 44765 rupees please help to me the amount debited on phone pe on my account [protected]
                                  i have send [protected] please help to me the. i am received different call numbers
                                  [protected]
                                  [protected]
                                  [protected]
                                  [protected]
                                  Transaction ID : T2105131050149595905405.
                                  Phone pe account Number [protected]@ybl send the amount
                                  my phone pe account Number is [protected] through to [protected] send money.
                                  Reference number :[protected]

                                  I have receive different calls. from these numbers.

                                  he told to me i am phone pe customer care.

                                  [9:39 AM, 6/21/2021] Wife Old: I made enquiry about phone pay on phone no. [protected]name as Nurabul Islam sekh from customer care of phone pay. My Rs.4000/ was stuck in wallet. He said from customer care to transfer to my bank account. Now I see that Rs.4000/ has been transferred to some account unknown to me . Name and phone no. of the person from customer care is given as above. Kindly arrange to get my money back. Customer care centre with this number has caused this loss to me.
                                  [9:40 AM, 6/21/2021] Wife Old: A/c no.[protected]
                                  [9:40 AM, 6/21/2021] Wife Old: Kamini Jaishankar Pandey
                                  [9:42 AM, 6/21/2021] Wife Old: Crime done on 19/6/2021 between 14.19. To 14.30
                                  [9:43 AM, 6/21/2021] Wife Old: Phone pay customer care number, Andra Pradesh Ka display ho Raha tha.
                                  [9:48 AM, 6/21/2021] Wife Old: Usne mujh se account verification code enter Karne ko Bola tha vo Maine enter Ker Diya. Vo fir Bola abhi final transfer ke liye Jo dusa code aaya hai vo enter kare to vo enter Karne ke pehle Mene apna account Ka balance check Kiya to pata chala mere main account se 4000 Nikal ke Kisi or ke account me transfer ho Gaye the.
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                                    Rathore02
                                    May 28, 2021
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                                    महोदय जी मेने 27.05.21 को irctc पर टिकट बुकिंग की थी और kotak mahindra bank अकाउंट से 379.66 रूपये डेबिट हो गई लेकिन मेरी टिकट बुकिंग ही नहीं हुई.. आप से निवेदन है की मेरा पेमेंट जल्द ही रिफंड कराये..
                                    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                                      Rohini Sampath
                                      May 27, 2021
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                                      Resolved

                                      I paid my electricity bill ₹2079 to TANGEDCO TNEB through bbps.online sbi.
                                      The transaction failed at the last minute but money was debited from my account.

                                      Bank Transaction Reference : IGALEAMKM5
                                      BBPS Transaction no : SB[protected]
                                      Transaction Date :[protected]
                                      Transaction Amount : ₹2079

                                      I contacted State Bank of India - they are telling that money was transacted and asking me to contact the merchant.
                                      In TNEB, I am unable to find any details regarding the transaction

                                      Now, the money is stuck in BBPS. I could see the transaction details on BBPS but when I try to raise a complaint it's showing that there was no transaction found. There is not even a contact number to contact them.

                                      Please suggest me a way as there is no way to raise a complaint.

                                      It's bad how consumers are losing they're money because of some server problems of these financial institutions.
                                      May 31, 2021
                                      Complaint marked as Resolved 
                                      No mails or calls from anyone but my money got refunded to the same account.
                                      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                                        Abdullah S
                                        May 23, 2021
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                                        I have got a call from an unknown person for saying me to transfer the money to my account, after his transfer.
                                        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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