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National Payments Corporation of India [NPCI] Complaints & Reviews

www.npci.org.in
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Updated: Jan 22, 2026
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Bad 😕 It seems that National Payments Corporation of India [NPCI] has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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National Payments Corporation of India [NPCI] reviews & complaints page 24

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S
Shweti123
May 19, 2021
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Dear sir,
My refund of Rs. 371 is not back in my account since 26 december 2020 over Amazon app.My order no.[protected].Please solve my problem as soon as possible.
Thanking you.
National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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    S
    shabs@mum
    May 17, 2021
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    UPI Fraud in response to OLX ad

    Address: 1-E, 202, 2nd flr, Samna nagar, Malwani depot, malad west, Mumbai-95
    Website: OLX.in

    Dear Sir/Mam,
    This is to bring to your notice about an online fraud that I encountered recently. I had put up an ad to resell my old Cooler on OLX to which I received responses from many buyers. I came across Sahil Kumar who showed genuine interest in purchasing. I decided to go ahead and close the deal with him and told him to collect the cooler from my place and pay through Cash or Phonepe. He agreed to this and called me for the...
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    [email protected]
    May 17, 2021
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    Respected sir/mam, I received a message that special offer from flipcard is going on for next few minutes I can buy laptop and mobile in just 1799 I go on the fake link and paid 1799
    3 time by upi of sbi now no one ready to register complain.i paid via Amazon upi
    And my register mob number is [protected] and red number of transactions is[protected]
    [protected]
    [protected]
    Please reverse the transaction and provide the details of receiver of money.

    Regards
    Rajesh Kumar goswami
    [protected]
    [protected]@GMAIL.COM
    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
    May 17, 2021
    Updated by [email protected]     Respected sir/mam, I received a message that special offer from flipcard is going on for next few minutes I can buy laptop and mobile in just 1799 I go on the fake link and paid 1799
    3 time by upi of sbi now no one ready to register complain.i paid via Amazon upi
    And my register mob number is [protected] and red number of transactions is[protected]
    [protected]
    [protected]
    Please reverse the transaction and provide the details of receiver of money.

    Regards
    Rajesh Kumar goswami
    [protected]
    [protected]@GMAIL.COM
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      M
      Mani1920
      May 16, 2021
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      Recover Lost 2 lakhs in phonepe upi fraud

      Date:16/05/2021
      To,
      National Payments Corporation of India
      Sub – Reversal of funds due to fraud/suspicious IMPS/UPI/NEFT transfer reported Dear Sir,
      This has reference to below mentioned funds which have been transferred through
      my PHONEPAY UPI .

      I, NALLELLA MANIDEEP, certify that I have made wrongful transfer against which I haven’t received any services/goods from the beneficiary and...
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      Hemendrasingh Rathod
      May 13, 2021
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      I have made two transaction of Rs. 292 to local shopkeeper related to groceries purchase via bhim scan and pay. But the amount did not got credited to merchant account, but got debited from my account. I have raised complaint to bhim also, but it is almost a month, I haven't received my amount, neither the merchant(as confirmed by him).
      Date of Incident:-19th April, 2021
      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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        K
        kalpeshs1221
        May 12, 2021
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        I had made a payment through the UPI app Google pay in Decemeber 2020 of Rs. 25, 000/-. while making the payment by mistakenly the last two digits of the account number got interchanged and the payment was credited to the wrong account number. I have already raised complaint with the UPI app and they replied that I will have to complain to the bank. I have already made a complaint to both banks i.e. the bank where i hold account and the bank where the amount has been wrongly credited but from the month of January 2021 still the problem is not resolved
        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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          K
          Kanika.Vi
          May 12, 2021
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          Website: Phonepe

          I want to complain about a bank transaction that took place on phone pe 6 days ago.My number is linked with one account only which is in union bank but on phonepe it was showing another account of sbi which is not mine and I don't know whose it is. My money has been transferred to that account. Please help me get refund for Rs.2499.UTR no.[protected]
          National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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            B
            Biswanath Bera
            May 11, 2021
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            I am Biswanath Bera, I have made two no of wrong transaction on BHIM app through UPI, on[protected]Transaction ID[protected], of rs-4500) and on[protected]Transaction ID[protected], of rs-4700), and as I came to know about the wrong transaction later I have reported the issues to BHIM app on[protected]Complaint No-1162505 & 1162508), but no solution is done till date. I have also reported the same issue to my bank(ICICI bank) also, service request number- (SR[protected] & SR[protected] bank also not solve my issues. Kindly help me regarding this issue.
            National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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              F
              Faruqk2
              May 11, 2021
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              Address: Bhilwara

              I applied for najara tech ipo 14313 rupee blocked on date 17march2021 but I don't received ipo share allotment and my blocked fund not unblocked yet date 12 may 2021
              National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
              May 11, 2021
              Updated by Faruqk2               I apply for ipo from zerodha app.Aplication no WO[protected]
              May 11, 2021
              Updated by Faruqk2               My account no in sbi bank [protected]
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                A
                Ak06
                May 10, 2021
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                Address: Rajsthan

                Fraud Rs 33750 Activa 5g - Army Transport Cargo. They provided all the details, Fake ID fake shipment details of the bike from Mumbai along with location and before reaching to the destination asked for money to pay.
                National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                  N
                  NEWWAY Enterprises
                  May 10, 2021
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                  Address: S2, 2nd Floor, Plot 229, Gali no 8, Balaji Enclave, Govindpuram

                  As informed to bank by mistaken we transferred Rs. 1500/- to this wrong account [protected] instead of this account [protected]. Please arrange to stop the transaction in wrong account [protected] and transfer the amount in correct no. this [protected].

                  If the txn I'd will be changed, please inform to us.
                  National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                    A
                    [email protected]
                    May 9, 2021
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                    Address: Village Dharampur po banaul PS nanpur dist sitamarhi

                    MD SHAHID ALI A/C [protected]
                    UTR[protected] AMOUNT 25000/
                    UTR[protected] AMOUNY 5000/ DATE 12/04/2021
                    VPA NO [protected]
                    से गलत खाता में पैसा चला गया जिसकी लिखितशिकायत हम अपने बैंक में उसी दिन किये
                    लेकिन अभी तक पैसा नहीं आया है सर से निवेदन है कि मेरा पैसा मूंझे वापस दिलवाने में सहयोग करें आपका आभारी रहूंगा
                    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                      N
                      Nelofar Begum
                      May 9, 2021
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                      Address: Delanipur near New Anumod Bakery port Blair pin no 744102

                      Dear sir, I would like to inform that I received a call from an unknown person regarding winning a voltas A C. 2 Ton 5 star as a free gift from Amazon lucky draw to have that gift. I need to pay some amount as GST up on which on 25/03/21. I transferred an amount of Rs 94457 in multiple transaction from my wife account through phone pay later on realised that I was cheated by an unknown person and also I received whatsapp message.

                      Fraudster account details given you
                      (1) A/C No [protected]
                      (2) A/C No [protected]
                      (3) A/C No [protected]
                      Bank name... Airtel payment Bank
                      Fraudulent Mobile No details
                      [protected], [protected], [protected].
                      I therefore I request you to kindly help me in this regard, so my request is that please benefits me by returning amount Rs 94457.
                      Thanking you
                      Your faithfully

                      Nelofar Begum
                      R/O port Blair Andaman
                      Mobile no [protected]
                      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                      Jun 01, 2021
                      Updated by Nelofar Begum                       Already I have complaint . NPCI but action not will be taken.
                      View replies
                      I have not received any information from your side then what can I do now
                      Reply
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                        R
                        Rohitttttt123
                        May 8, 2021
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                        Address: Delhivery.com

                        I ordered a laptop from flipkart. On 3rd of May 2021, it had to be delivered. The delivery guy (from delhivery) sent me a link of their Upi id. I did the payment but it asked for the approval first as I didn't had bhim Upi and didn't used it earlier I didn't knew what to do. But after 5 minutes time which was given for approval of the payment, the payment got deducted from my account, and also I didn't have an account on bhim upi. So how did the payment got approved. Deducted but yet not received by merchant. I didn't have an account only, then how could it be approved.
                        Upi reference no.[protected]
                        My email - [protected]@gmail.com
                        Payed to delhivery id - delhivery.[protected]@axisbank
                        Date[protected]
                        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                          V
                          Vinod sukhwal
                          May 7, 2021
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                          Address: Dis.chittogarh.Tel. Rashmi.Vill.aarni

                          Sir I had two grounds of 30, 000 and 20000 on March 25, in the option of choosing the bank, the bank of Baroda was made to me in the Rajasthan Baroda region to the regional rural bank account I have put the right I have. You have done many times I've complaced and you have told me that you go to the bank and. But the bank is not able to get me any help. He speaks that these phones are the case of pay. We can not help you eustee Please call me about this.
                          National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                            A
                            Aadil Badshah Shaikh
                            May 7, 2021
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                            I Have a Bank Account In Kotak Mahindra Bank From 2018 & I don't Have Account In Union Bank Of India But When I Check Aadhar Bank Linking Status From Uidai Its Linking With Union Bank Of India..I want to Resolve My Problem As Soon As possible
                            National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                              M
                              Manali pandey
                              May 7, 2021
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                              I lost my ₹99629 from my paytm because a fraud call... Please help me
                              His contact no that he use to call me is [protected] and [protected]
                              I have rhe transition photo help me as soon as possible...
                              National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                                N
                                Neelapp
                                May 7, 2021
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                                Address: A/P Naganur Tq Gokak Dist Belagavi Pin no 591224

                                Aadar no[protected] This number not linked to the NPCI mapping, pls solved this problem sir...
                                National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                                Aadar not linked to NPCI
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                                  Pratik Jangate
                                  May 7, 2021
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                                  I did the payment worth rupees 10000 to zerodha broking ltd. Through Google pay. The amount has been debited from my account but did not reached to beneficiarys account. The payment was failed from Google pay but my amount debited from my account. The date of the transaction is 3 February 2021 it has need more than 4 months now but I didn't get any refund amount yet. My transaction I'd is[protected] and my case I'd is [[protected]] please help me and refund my amount
                                  National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                                    A
                                    AVINASH...narayan
                                    May 5, 2021
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                                    Sir,
                                    My account in ippb(post office) I have been trying to mapped my account on npci mapper but I failed .
                                    Sir please give authentic solution sir I tried to map my other account to npci but I failed. My email-id
                                    Email-avinash.[protected]@gmail.com sir please tell me how to solve my problem
                                    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                                    Sir it rejected twice please resolve my problem
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                                    Sir it happened multiple times because of this I didn't able to get my scholarship for last four months.. as you know how crusial time is going on
                                    .it all comes on survival please help me sir
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