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National Payments Corporation of India [NPCI] Complaints & Reviews

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Updated: Jan 22, 2026
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National Payments Corporation of India [NPCI] reviews & complaints page 29

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S
Sahana Raghunath
Apr 7, 2021
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I send 1500rs to my brother's account through phone pe upi, it shows transaction was successful after to days to me and also my brother's phone account, but amount not credited to his bank account, it remain same as he had before, I contacted my bank costumer care and also my brother's, they said they are not responsible for that, I also complaint on phone pe they said to contact you, please solve my issue, it's a big amount for me.
National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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    AnilKumar95
    Apr 7, 2021
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    Address: 4/1362 Muddanur road

    Transaction ID: T2103171745106992427596 when send money to my friend first its get like it processing pop up it will get it will shown like two days it will debit to customer, after few days its shown like payment successful, when contact to my friend he said he will not any money to his transactions history, can you check out the complaint
    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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      taniyaverma
      Apr 7, 2021
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      I am not able to understand why the services on google pay, phone pay, etc have been stopped for "only" iphone 6 users. Whereas its working even on ios below that . It is create a lot of problem for a student like me to make my fees transfers and all the payments. I want this issue to be resolved asap. Its been almost one year now and truly this is very saddening to see such problem and system like NPCI who does not know how to manage things properly.
      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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        naznin shaikh
        Apr 7, 2021
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        .I have been scammed on dated[protected] on Google pay platform and a sum of Rs 43000/- has been debited from my account at 05:04PM

        A person named Jora Singh contacted me and said he is from Indian Navy Bangalore and want to get the Rental flat got reference from an advertisement at 99acres.com for 1bhk flat situated in kondhwa

        He shared his personal details as mentioned below.

        Mobile number +91 [protected]

        and other contact number [protected]

        And his is Email ID we got from 99 Accres.com [protected]@gmail.com

        And other details are attached as a screenshot as he is an army man we trusted blindly. He said his transfer has been done in khadki cantonment so he wants a flat on rent for his family .today on[protected] he confirmed that he will take a rental flat.

        We requested him to visit the flat but he made an excuse of covid restrictions .He said he will transfer the deposit and 1 month rent today itself so we approved. He asked for Google pay number for instant transfer.

        First he said the money will be transferred from army account.The method of transfer from an army account is little different for that i will have to first accept his request to transfer. so he will transfered Rs 1/-, i accepted, then 1 rupee credited to my account from (Urmila Bai Rautel [protected]@paytm) screen shot is attached.

        then he said to accept for rupees 43000/- this is procedure of army account and I lost my 43000/- automatically got amount transfer to CCAVENUES [[protected]@icic]

        I request to please take action against him he is using the name of Indian army and did this cheating/Fraud with me
        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
        Apr 07, 2021
        Updated by naznin shaikh
        please look in the matter as its a huge amount
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          K
          Khushbu17
          Apr 6, 2021
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          I have applied for easy trip planner ipo last mandate date is 1 aparil but amount still not released.
          National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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            E
            ehtisamkhan
            Apr 6, 2021
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            Address: bhiwadi

            I have a SB account at INDIAN OVERSEAS BANK branch of Bhiwadi Alwar Rajasthan. Sunday at 3:17 PM three messages came on my register mobile no. That is [protected], message regarding the deduction of money through the account.

            Details are as follows :

            Name Ehtisam khan
            IOB Account No. [protected]

            15-MAR-2021 TRTR/[protected]/[protected]:17:29/FIT
            TRF 10000.00 AVL BAL 16698.88

            15-MAR-2021 TRTR/[protected]/[protected]:17:46/FIT
            TRF 10000.00 AVL BAL 6698.88

            15-MAR-2021 TRTR/[protected]/[protected]:18:03/FIT
            TRF 6690.00 AVL BAL 8.88

            Total Amount Debited : 26690/- ( Twenty-six thousand six hundred ninety only)

            Dear sir bank says that the money is debited by biometric authentication at BC: ICI0000FA000002, Fingpay, ICICI Bank Singrauli Madhya pradesh But that day i was at bhiwadi Alwar Rajasthan, i have my own cctv footage of hotel as evidence.

            the above amount has been deducted from my account without my knowledge and authorization please provide the beneficiary details and refund the same.

            i attached a copy of FIR
            statement
            and other supporting documents
            National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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              dhamankar ajit
              Apr 6, 2021
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              Dear sir,
              i am applied for MTAR ipo and my 14950 amount was blocked. for 25th march my ipo mandate is expired but still i am not getting refund amount.
              ipo application no. HA[protected]
              National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                Bhaskar7225
                Apr 6, 2021
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                I was 2000 transaction on 25th March-202, But transation was failed not credited to other account it is a failed transaction, i am not receive that amount 2000, my transaction sreenshot enclosed below attachment.
                Please kindly consult the my request,

                Thanking you sir,

                with regards,
                Pilla bhaskarara Rao
                Phone no: [protected]
                National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                  D
                  Dash Kang
                  Apr 6, 2021
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                  Last day i have done online payment to a site freakins through upi but they are saying transaction was failed id to which is transcation is done is Oid[protected]@ECommerce in paytm.icici
                  National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                    Parthibanavp
                    Apr 5, 2021
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                    Address: 583 rood street avaniyapuram CHETPET TK THIRUVANNAMALAI

                    I have unknowingly paid into another account to help me get it back
                    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                    Apr 05, 2021
                    Updated by Parthibanavp
                    I have unknowingly paid into another account to help me get it back

                    Apr 05, 2021
                    Updated by Parthibanavp
                    I have unknowingly paid into another account to help me get it back

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                      Knowledge booster
                      Apr 5, 2021
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                      Address: India

                      Dear Team
                      I have made a google payment of rs. 500 on 6 march21 to a merchant. Creative comp infotec with you txn id[protected]. But merchant is denying any payment.
                      Please arrange for chargeback in bank account.

                      Thanksegards
                      Sudhir Rai
                      [protected]
                      [protected]@rediffmail.com
                      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                        Naveenkv5
                        Apr 4, 2021
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                        The person who is using [protected] for UPI transactions is doing fraud through instagram. He is pretending to sell jewellery in instagram and when i contacted through whatsapp for a product, he said Cash on delivery is not available. I trusted him and send 1600/- through phonepe. He never responded back.
                        I am requesting you to please take necessary action on this UPI number and save so many people who are going to enter this trap like me.
                        Thanking you with the trust on NPCI
                        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                          Sathish8kumaar
                          Apr 4, 2021
                          Sep 26, 2023
                          This thread was updated on Sep 26, 2023
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                          Address: Chennai

                          Sir / Madam,
                          I have been using Vodafaon # [protected] for nearly 20 years now,
                          Recently during in my bill cycle5th feb'21 to 4th Mar'21 - The bill amount rose from 12120/56, When i have raised this with vodafone customer care - They gave this reference number[protected]. and told we will check and do the needful.
                          After multiple follow ups, They finally told there are genuine charges and they cannot help me in waving off the bill,
                          My plan is only 99/- + tax monthy charges, I have been paying maximum 120/ per month till Jan'21. suddenly this bill gave me a shock and its very difficult to over come. They simply say we hve sent to you alerts and you have clicked on the alerts so the charges. you have to pay, - But they set my dynamic cridit limit is only 2400/ - I asked them when you have set an dynamic credit limit - why did not you disconnect when i reached the dynamic credit limit, - This would have solve the problem, - That is the reason we have set the credit limit - But they have no answer but simply say i have to pay the entire 12120/ - which is 4 times beyond the credit limit, This phone number is given for all purposes, with no other alternative, I have paid the entire amount for continuity of service, I request your goodself to take this geniune case and get my refund the earliest.
                          National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                          Apr 04, 2021
                          Updated by Sathish8kumaar
                          Now they forcefully asking me to change the plan to 399/= taking advantange of my problems
                          Apr 17, 2021
                          Updated by Sathish8kumaar
                          Dear sir / Madam,

                          They are forcing me to pay the amount. pls take actioin quickly.. thanks in advance.
                          Sep 26, 2023
                          Updated by Sathish8kumaar
                          IS there someone to help me on this, Now its long pending
                          Dear Sir / Madam,

                          Thanks for taking my complaint, Kindly help me to get the refund - As mentioned in my earlier mail. My credit limit is around 2, 400/- only - They said due to system flaw not disconnecting once i reach my credit limt - They have mistakenly chareged over and above the credit limit.
                          Dear Sir / Madam,

                          Can some one take this and help me to sort this out.
                          It has been pending for long time, and i was told NPC, will support us to close such unprecedented issues with great support.
                          Am helpless and you are the only source to help me solve this problem
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                            Jaya kumara Mysore
                            Apr 4, 2021
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                            Sir I have purchased a second hand car two years back, the number is KA03ML9348, I couldn't buy FASTAG because when I tried to purchase through bank or Paytm, I am getting a message that your car number has been blocked my NPCI, what should I do, please let me know.
                            National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                              Pratik D.
                              Apr 4, 2021
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                              I have done a payment of 5000rs using phone pe application to one of the contact the money got debited from my account but the receiver had not yet received the payment its been 11 days from the payment date but still the receiver had not yet got the money in his account. Please find the below transaction details.

                              Transaction date:- 26 MARCH 2021 6:54PM
                              UTR Number:[protected]
                              Phone pe Transaction ID:- T2103261854362857826633
                              National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                                Nani Ravela
                                Apr 3, 2021
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                                Transaction ref no.[protected] done at POS with syndicate bank debit card no. [protected]. Amount debited but not reflected in merchant account or statement kindly verify and refund the amount.
                                National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                                  Santoshgangad
                                  Apr 3, 2021
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                                  Sir,
                                  I Gangad Santosh have NO a/c with small capital finance bank at sangamner Br. Ahmednagar Maharashtra, but in pm kisan beneficiary status my Addhar no link to 5979(last digitof a/c no), Ifsccode-ESFB00009012 of this small capital finance bank and this a/c holder recived 2 installment of pm kisan .kindly stop the payment and check it properly A/c holder name at bank and name on aadhar card details take appropriate action and please help me
                                  National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                                    Eins
                                    Apr 3, 2021
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                                    My transection of 1500 rupees on 02/04/21 time around 12:15 pm by using *99# payment method from my account of sbi to indian bank account. Then it show NPCI server down. So I think its a bank server issue. But the cash debited from my account 2 times(twice) because I tried 2 times. Both time it shows same. But the problem is one payment of 1500 is done to my known. But another 1500 is missing but the mini statement shows 2 transection of 1500 . so the total amount is 3000. The one person is ready to cash back me of1500 but I have to know the another transection details.. So please resobe my problem
                                    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                                    Apr 03, 2021
                                    Updated by Eins
                                    Name- chhemed angrup
                                    Mob. No. Linked to bank is - [protected]

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                                      Sir i have a account on state Bank of India. Account number [protected]. Siripuram branch, Visakhapatnam, Andhra pradesh. Sir and i send 50000/- to canara bank by phone pay ( [protected]) on 23.03.2021 but amount not credited in canara bank account.
                                      Sir transaction id: T2103231309214515486368
                                      URT/ UPI :[protected]
                                      Sir please help me this amount very important to me sir.
                                      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                                        Lajsh
                                        Apr 2, 2021
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                                        Address: Jodhpuar Rajasthan
                                        Website: Vb

                                        Transfer money not receive my friend not receive my account
                                        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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