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National Payments Corporation of India [NPCI] Complaints & Reviews

www.npci.org.in
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Updated: Jan 22, 2026
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Bad 😕 It seems that National Payments Corporation of India [NPCI] has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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National Payments Corporation of India [NPCI] reviews & complaints page 34

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P
Pet1
Feb 20, 2021
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I have applied for railtel ipo on Feb 17th, application no. NK[protected] but I didn't get upi mandate request till now, can you please help me in this
National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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    Dabhi Dev
    Feb 20, 2021
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    Refund my money

    Address: Junagadh

    Hi, I had applied for indigo paint IPO on 22 jan through UPI and the money got blocked (lien amount) 14900. My account is in State Bank of India,
    I didn't get the allotment & the money should've been unblocked by the 29th January but today is 20th february and it hasn't been,

    My pan# is (CQQPD3020F)
    My account ([protected]]

    Pls look into this and get my money unblocked as soon as possible.br...
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    Srinivs Mallipudi
    Feb 20, 2021
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    Address: Idfc aeps bank

    From Sbi Accounts showing Balance enquiry but withdraw not working with aeps
    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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      akvv
      Feb 19, 2021
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      Address: India

      I had done a transaction of Rs 10000 on 13th Feb 2021 at 2am morning through google pay app from my account number-[protected], bank of Maharashtra to union bank account, but it was pending and subsequently showed Transaction failed, Its been 7 days ( 5 working days) the amount of Rs 10000 hasn"t been credited back to my account, I have made multiple complaint to google app customer care service team but their is no support from them.

      Request you to kindly intervene and help me to get my money back to my account urgently.
      Details are:
      Account number-[protected]
      Bank name- BAnk of Maharashtra
      Branch-Eklehara, MP (Branch Code-547)
      UPI Transaction ID[protected]
      Google Transaction ID- CICAgKDrmdq9Tw

      Thanks
      AMit Kumar Vishwakarma
      Mobile-[protected]
      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
      Feb 19, 2021
      Updated by akvv       I had done a transaction of Rs 10000 on 13th Feb 2021 at 2am morning through google pay app from my account number-[protected], bank of Maharashtra to union bank account, but it was pending and subsequently showed Transaction failed, Its been 7 days ( 5 working days) the amount of Rs 10000 hasn"t been credited back to my account, I have made multiple complaint to google app customer care service team but their is no support from them.

      Request you to kindly intervene and help me to get my money back to my account urgently.
      Details are:
      Account number-[protected]
      Bank name- BAnk of Maharashtra
      Branch-Eklehara, MP (Branch Code-547)
      UPI Transaction ID[protected]
      Google Transaction ID- CICAgKDrmdq9Tw

      Thanks
      Amit Kumar Vishwakarma
      Mobile-[protected]
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        A
        Aakash8673
        Feb 19, 2021
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        Website: Phonepe

        Sir maine ek order place kiya tha flipkart se jiski payment maine phonepe ke through kari thi jiska mujhe refund karaya gaya par mujhe refund nahi mila aur phonepe ki taraf se succesful dikha raha hai par mere account me amount credit nahi hua please help
        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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          V
          Vaijnat
          Feb 19, 2021
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          Address: 205, Adoli

          Reg mo no :- [protected] Transaction ID :[protected] Transaction Date :-
          20/11/2020 Transaction Amount :- 10, 000/- Problem details :- The consumer did
          payment or transaction through the Paytm.com app and the amount got debited from
          his account but not credited to the beneficiary .So he required to do paymnet again to
          the beneficiary . Now the consumer has requested to the concerned company to get
          the REFUND but till the date the company has not been proceed on request. So, The
          consumer wants to raise the complaint against the company for the delayed in
          process. EXPECTED: The consumer wants to have the REFUND and need a Fair and
          fast resolution as quick as possible.
          National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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            Ravi Kumar khatri
            Feb 19, 2021
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            I have been cropped with phonepe, I have taken 90000

            Address: Vedbyashpuri Meerut (Uttar Pradesh),250002

            I am Ravi Kumar khatri, I am from Bihar,
            मेरे Facebook account पर DSLR बेचने के लिए advisement दिया मुझे अच्छा और मैंने उसका मूल्य पूछा उन्होंने 13000 बताया, मैंने कम करा कर 10000 में फाइनल कर लिया, फिर उसने मुझ से 550 रुपया...
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            Sandeep127
            Feb 18, 2021
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            Sir 2000 rupee five times in wrong transfer in my upi total 10000 rupee plz help me.
            National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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              R
              Ricky12223
              from Noida, Uttar Pradesh
              Feb 18, 2021
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              I haven’t allotted stovekraft ipo but my money is not revoked
              National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                Dharshan Kumar H S
                from Anandnagar, Uttar Pradesh
                Feb 17, 2021
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                Address: #20, 3rd CROSS, SVG NAGAR, MOODALUPALYA CIRCLE, GOVINDRAJANAGARA

                I have savings account in SBI and I need to seed my aadhaar with my account for receiving scholarship but the bank manager says that my aadhaar number is seeded with some other account already but I don't have any other bank account anywhere else
                In NPCI mapper it shows seeded already
                UIDAI services shows not linked to any bank
                AADHAAR[protected]
                Bank- State bank of India
                A/C NO- [protected]
                IFSC- SBIN0040323
                National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                  Umesh931539
                  from Bengaluru, Karnataka
                  Feb 17, 2021
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                  Address: Nihal Vihar Nangloi Delhi

                  I have booked a bharatpe swipe machine on 05 Feb 2021 but after 1 day my order has been cancellled automatically and now Bharatpe company is not returning my money, many time i called to bharatpe customer care but always they telling lie that your money will return within 24 hours but they didnot returned my money yet so please do appropriate action ASAP

                  Name Umesh Kushwaha
                  Mo [protected]
                  National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                    D
                    Dhanush H M
                    from Bengaluru, Karnataka
                    Feb 16, 2021
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                    My current State Bank of India savings account(A/c no:[protected]) (Ifsc : SBIN0040189)is not getting linked to aadhaar, which is very Nessary to avail government facilities like scholarship, my aadhaar is seeded to the bank account (DBS Bank India) which I closed 3 months ago, please help in this regard as it is very Nessary. Or elese my scholarship will be declined.
                    My aadhar number :[protected]
                    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                      Dhanush H M
                      from Bengaluru, Karnataka
                      Feb 16, 2021
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                      My current SBI savings account is not getting linked to aadhaar, which is very Nessary to avail government facilities like scholarship, my aadhaar is seeded to the bank account (DBS Bank India) which I closed 3 months ago, please help in this regard as it is very Nessary. Or elese my scholarship will be declined.
                      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                        Sourav Madaan Madaan
                        Feb 16, 2021
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                        Address: Shop no 318 Near icici bank narela Delhi 40

                        Plz Return my refund plz attachment all file
                        [protected] This Trasnation
                        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                        Feb 16, 2021
                        Updated by Sourav Madaan Madaan                         Plz resolve this problem
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                          Anupambeniwal
                          Feb 16, 2021
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                          Website: Google pay

                          Dear sir, today while making payments via Google pay I by mistake made transactions to a wrong Mobile no .i.e [protected]. I made 3 transcitions of ₹5000 each. I request you to immediately cancel the transactions as they have been made to wrong person. I also registered complaint with my bank ie sbi & Google pay also... My account no. Is [protected] . I will provide u the transaction ID in the attached file.
                          National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                          Feb 16, 2021
                          Updated by Anupambeniwal                           Sir, I request u to kindly take necessary action at the earliest & reverse the transaction money
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                            kamalsavla
                            from Borivli, Maharashtra
                            Feb 14, 2021
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                            Address: mumbai

                            I have applied for IPO via Zerodha - application number XM[protected] mandate was blocked and IPO was not alloted to me so automatically mandate release was on 10th February 2021, but it did not happened, today is 14th Feb 2021, still mandate was not unblocked by UIP services, I have emailed to Zerodha about same, they said you have to contact ipo.[protected]@npci.org.in, I have emailed them twice, but no response came from their side..
                            Please help
                            National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                              Ravi6060
                              from Kareli, Madhya Pradesh
                              Feb 12, 2021
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                              Address: mumbai

                              I have applied for irfc and indigo paints ipo which was not alloted to me. The last date o[censored]pi mandate was 07/02/2021 nad 09/02/2021 repectively but my funds are still blocked. So kindly release my funds
                              National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                                rs777
                                Feb 11, 2021
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                                Amount didn't credited in Bank Account

                                Sir, I was paid by the company. But technicaly amount didn't credited in my bank account. I only received one message by NPCIBM. Please solve this payment issue.
                                razorpayx.[protected]@icici has sent you Rs 410.00. Due to technical issues, the amount will be settled in your account within 2 working days.
                                Thank you

                                Indian Bank
                                Rahul Sharma
                                A/c - [protected]
                                IFSC - IDIB000F001
                                Mob - [protected]...
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                                umeshbiradar97
                                Feb 11, 2021
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                                First I mapped by aadhaar with canara, now I wanted to change it to sbi so please change my mapping account
                                Canara account details [protected]
                                Sbi details [protected]
                                Aadhaar no[protected]
                                Mobile no [protected]

                                Please do it as soon as possible
                                National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                                  RASHMI URABINAHATTI
                                  from Bengaluru, Karnataka
                                  Feb 11, 2021
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                                  Sir/madam,
                                  As i forgot upi pin entered different upi pin in different apps.if i want to change to upi pin not able to reset even though i have changed my debit card
                                  National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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