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National Payments Corporation of India [NPCI] Complaints & Reviews

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Updated: Apr 1, 2025
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Bad 😕 It seems that National Payments Corporation of India [NPCI] has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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National Payments Corporation of India [NPCI] reviews & complaints page 37

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A
anamurali
from Powai, Maharashtra
Jan 11, 2021
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In IPO window while purchasing Antony waste handling cell limited IPOs through my zerodha account KJ6795 in payment option pay rupees 44415/- through Google pay account [protected]@okicici but it's showing payment failed, but in my sb account the same is showing in lien ammount hence kindly release the blocked amount please. For query please call to my another number[protected]
Today the last date given by sead i p o for refund but still the blocked amount not released please help.
National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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    R
    Renuka Bommanalli
    from Powai, Maharashtra
    Jan 9, 2021
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    Address: UDAGI TQ,SEDAM DIST,KALABURAGI

    Ddecuted my money in accounts 7 days ater not coming reutruns please returns my money upi transaction id[protected] google transaction id-CICAgKDT0O7KPg
    +1 photos
    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
    Jan 09, 2021
    Updated by Renuka Bommanalli     Deducted my money

    Jan 09, 2021
    Updated by Renuka Bommanalli     googlepayingindai-noreply
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      S
      Sukanya Rathee
      from Delhi, Delhi
      Jan 8, 2021
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      Address: B2 803 TDI Kingsbury Kundli

      One of the person sent the QR code on my number [protected], and asked for the salary crediting and he was saying that he is accountant of the same company in which my father was working since my father is a layman person he was not able to identify the fraud and opened that QR code and all of a sudden a transaction of Rs 7000 has been done and the account debited by Rs 7000.

      The contact is active on internet and his contact no is [protected] but he is not picking up the phone.
      Kindly help sir we are in urgent need of money.
      +6 photos
      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
      Jan 08, 2021
      Updated by Sukanya Rathee       His name in the transaction is written as RAKESH and upi I'd is [protected]@axisbank

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        D
        Deepak11223
        Jan 6, 2021
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        Sir I paid my bill of electricity on date 22dec 2020 and then was showing payment 2050inr is pending after 2 days that was failed automatically.Nor I got my payment back to my account neither bill was paid successfully.
        I talked to Bhim Upi customer service they told that payment will be returned to account till Monday 2nd of Jan 2021 but when I rang up to Bhim Upi they told that transaction was successful without giving any reference to me.
        They told to me that confirm with my account branch.Today I went to Pnb branch to ask about my payment they said that they are not responsible for any payment dispute o[censored]pi.
        Today I have lodged a complaint to Consumer Forum with all my details.They generate a complaint number that is 2488245.
        Please solve my problem as soon as possible.
        Thanks
        +1 photos
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          saudkhan
          from Saharanpur, Uttar Pradesh
          Jan 6, 2021
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          Address: Noida
          Website: BHARATPE APP

          Dear sir/madem
          Hum nay 10/12/2020 ko bharatpe app say bijli bil payment Kiya but vo nahi huaa or money debit ho gai jo wo wapas nahi kar rahsy ha
          Transaction ID number
          MPAY/UPI/TRTR/[protected]/INDB/BHARATPE.300137/P
          Jo aaj tak koi karwahi nahi hu
          +3 photos
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            V
            Vishal Hingrupe
            from Delhi, Delhi
            Jan 3, 2021
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            Address: Jijau Niwas, Bhagya Nagar, Ahmedpur dist. Latur

            Dear sir
            I am vishal Narayan hingrupe from government medical college and hospital latur. I received the first amount scholarship but the second installment is not disbursed till date. Please dispatch the amount in my adhar linked bank account .
            National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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              S
              Sanju_Singh
              from Delhi, Delhi
              Jan 3, 2021
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              Dear Team,

              I bought my car in 2017 along with fastag but somehow it got blacklisted and then I bought another fastag in 2019 through Paytm and it also got blacklisted in Apr 2020. Now I’m unable to buy any fastag as it is showing my vehicle is blacklisted by NPCI.
              Kindly remove my vehicle from blacklisted.

              Vehicle Registration No: DL12CM8355
              Mob No: [protected]
              National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
              View replies
              Team,

              May I know the status of my complaint. It’s been nearly 15 since I posted the complaint.

              Regards,
              Reply
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                S
                snpt555
                Dec 31, 2020
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                Address: puri.odisha

                My ujjala LPG subsidy not received five months.consumer name-Ramamani San.LPG number[protected].acount number-State bank of India-[protected].ifcsc code SBIN0013569. consumer number 84645867. please solve this problem.
                National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                  S
                  Shainazbegum
                  from Delhi, Delhi
                  Dec 31, 2020
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                  Address: Gurgaon utterpradesh

                  Sir mera naam shainaz hai mujhe indigo airlines se job offer aaya tha aur uno ne mujhe appointment letter confirmation letter aur joining letter dekha ke mujhe payment karwaya aur mujhse 50000 tak transaction Googlepay se karwaya .unke contact numbers [protected] aur [protected], [protected]
                  +6 photos
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                    J
                    jatin932
                    Dec 30, 2020
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                    google pay upi fraud

                    Some person call my father today 30dec 2020 in evening from phone number-[protected] as a known pandit ji with the same voice, that he need money urgently, so can he transfer some amount of money into my fathers account as he dont have google pay or something .my father add me into a call with him. After some time a person called me that u have talked to pandit ji . But i cant transfer money online directly as he has a merchant account so...
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                    A
                    [email protected]
                    Dec 30, 2020
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                    Address: village shahpur Bareilly, bharie bareilly

                    Dear sir,
                    mera name Arun kumar hai mera account pnb kichha Uttarakhand account number ([protected]) maine apne account se Google Pay doara payment kiya 19/11/2020 m transaction kiya tha jo ki mujhe es account m bhijna tha ([protected])galti se rong aacount m chala gya hai jo ey account shahjahanpur banda branch m hai bank meri sunbai nahi kr rha hai ([protected])

                    apse nevedan hai ki mera amount mere pnb m vapas kr de sir apki mahan kirpa hogi meri complent bank m pahuch gai hai but koi bhi sunbai nahi kr rahi bank sir aap meri madad kare

                    ey shahjanpur bali manger ka number hai sir ([protected])
                    plzz sir meri help kare
                    +4 photos
                    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                    Dec 30, 2020
                    Updated by [email protected]                     ey amount resiver ke account m hold kirpaya jald se jald mera amount refund krane me madad kare sir plzz
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                      D
                      Dinkesh bafna
                      from Delhi, Delhi
                      Dec 30, 2020
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                      Address: Pali Rajasthan

                      Dear sir,
                      Please unblock my fastag RJ14TE0425
                      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                        V
                        V P Kirubha Dharshini
                        Dec 29, 2020
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                        Rs 50 was debited from my account but only Rs 5 added to the biller sundirect
                        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                          P
                          Pawan19991018
                          Dec 28, 2020
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                          Address: GHODBANDAR ROAD, THANE

                          My Aadhaar No is[protected] and my npci registration was done with Pmc bank in 2013, as bank is closed now, so I have to change my bank account in Union Bank of India and done with NPCI but they are telling that it is not yet verified by npci. please take strict action against them.
                          National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                            R
                            Ria Dua
                            from Delhi, Delhi
                            Dec 26, 2020
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                            On 20, December’20 I received a call from the number [protected] saying he wants to book a wedding choreographer me being one and took the entire query to which certain amount was to be transferred as advance. He said he is from army and in mumbai and there transactions are done that way only so he sent me the link and clicked and entered my password so to check initially he credited 10 rs and then further all debited 45000.
                            He had his number and upi id on the name anjali sharma. and pretended to be one fake client. Also he continued texting me after it and was rude enough and isnt ready to transact back. This is the fraud that happened at 6:33-34pm in evening .
                            Kindly see to it thankyou. My account number is[protected]. And it did do the complain on the respective canara bank branch
                            +4 photos
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                              N
                              nmali
                              Dec 23, 2020
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                              Address: Individual from chennai

                              I have subscribed for two latest IPOs but I have not received any SMS payment. Pl investigate
                              Mahalingam
                              [protected]
                              National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                                N
                                nishasharma9622
                                Dec 23, 2020
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                                I have closed my PMS BANK ACCOUNT No.[protected] WHICH IS ATTACHED WITH MY AADHAR NO.[protected], but i want to link my aadhar with my SBI Ac No.[protected], for that i have submitted request to link my aadhar with SBI in there branch but it got rejected and show rejected by NPCI, i am widow and my widow pension is approved but unable to get it since last 8 months so i would request you please help me and link my aadhar to my SBI BANK ACCOUNT
                                my contact no.[protected]
                                +1 photos
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                                  0
                                  030 Ashwani Kumar
                                  from Delhi, Delhi
                                  Dec 22, 2020
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                                  Dear sir,
                                  On 2nd december i recharged my bsnl prepaid mobile worth rupees 108 through google pay with reference no. [protected] but it is failed due to inappropriate plan but money is debited from my paytm account, i raised my dispute on 5th december but refund is not credited within 3 business days i contact google pay helpline desk several times but they makes unnecessary excuses of server&network problems it's seems almost 23 days but money is not credited yet now they always said contact after 3-4 hour due to some technical issues they ignoring my help & question it's very trouble for me
                                  So please sir take an action in this way for me and give me relief from this issue
                                  This will i'm always grateful to you
                                  Regarding
                                  Ashwani kumar
                                  +1 photos
                                  National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                                  I pay to electronic bill in 13/12/2020
                                  But bill is not paid and amount is deducted 990 rupee.
                                  Transaction id[protected]. Is 13/12/2020

                                  Complain no[protected]

                                  So, please return to the money in my bank account.

                                  Unsatisfactory customer service and ignorance of customer help question - Comment #3781417 - Image #0
                                  Unsatisfactory customer service and ignorance of customer help question - Comment #3781417 - Image #1
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                                    S
                                    Sripad D
                                    Dec 22, 2020
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                                    Address: Hassan

                                    Sir/madam
                                    I have current account in Lakshmi vilas bank which is now DBS. I am using Bharatpe for scan receipts. However since moratorium was imposed on bank the scan base not working. When checked with Bharatpe they are asking to change bank account. But I have single current a/c and LVB is a good bank and I don't want to change the bank. As such request to kindy enable the same in Bharatpe. Bharatpe says they are helpless to ADD in their APP. I complained to bank also. They told they are following with NPCI. But it's more than 15days
                                    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                                      R
                                      Roshan Singh
                                      Dec 21, 2020
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                                      Der sir my name Roshan Kumar Singh my phone pe upi I'd se fraud hua hai mera mobile number [protected] hai 20/12/2020 ok mera mobile pe [protected] is number se cell aaya tha ek ladies ki thi boli mai pay2point money transfer company se hu ye company npci se register hai ap is company ke sath I am kijiye I'd free milega but 3499 amount pay karna padega aur pay2point ke wallet thora paisa add kijiye 4 transaction hote hi paisa refund apke bank account me jayega but paisa nahi aaya aur jis number se cell aaya tha wo switch off aa raha hai sir plz help me
                                      +1 photos
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