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National Payments Corporation of India [NPCI] Complaints & Reviews

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Updated: Jan 22, 2026
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364
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Bad 😕 It seems that National Payments Corporation of India [NPCI] has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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National Payments Corporation of India [NPCI] reviews & complaints page 4

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1
11Rohit11
Apr 7, 2023
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Address: UNION BANK OF INDIA (BRANCH - HATHIDAH PATNA) / PAYTM APP / MY JIO APP
Website: www.jio.com/ , paytm.com/ and www.unionbankofindia.co.in/english/home.aspx

Dear support,
recently i've made a recharge from my jio app for my number on 02.04.2023, ending with (390177) and made payment through paytm(upi) with bank linked with union bank of india.

As payment is successful from paytm and amount debited from bank.
But in my jio app rechge shows failed and till now refund not initiated from paytm or bank.

Paytm support saying there is no issue from us and jio support saying we don't receive the payment.

Now what should a consumer do in this case as both merchant and paytm saying there is no issue of them,

then where is the money stuck.
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National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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    L
    Lugo
    from Lucknow, Uttar Pradesh
    Apr 5, 2023
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    Sir,
    I have transferred the amount of Rupees 1000 in wrong account.
    Please do refund my money.
    Thanks and Regards
    Arun kumar Mishra.
    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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      S
      Sagar gor
      from Junagadh, Gujarat
      Mar 27, 2023
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      I have saving bank account in bank of india. And i link my aadhar with this bank account. But on 5/5/2015 i closed my saving account in bank of india. But still my aadhar was link with this inactive bank acount. So please di-link my aadhar from this already closed bank account in BOI. And this closed bank account no is [protected].

      I also send a request from my active saving account in bank of baroda. So please link my active bank account of bob with my aadhar. This active bank account no is [protected].
      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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        P
        praveshraman
        Mar 25, 2023
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        My vehicle no is DL4CND7634. My fastag was issued by paytm payment bank but now it is showing blacklisted. I have requested paytm to deactivate my paytm fast tag and tag has been deactivated. But when I crossed toll plaza's my vehicle number is showing blacklisted. I have contacted many times 1033 they are saying your account is showing minimum balance. What should i do? I am trying to purchase new fasttag from paytm but from paytm one msg was reflected as "vehicle blacklisted by NPCI"

        Kindly rectify and do the needful so I can cross plaza hassle-free.
        If any qury to ask me pls can contact [protected].

        Thanking you,
        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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          I
          inder tattla
          Mar 15, 2023
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          Hillo sir/mam i am wrong marchant payment please helpe me my payment refund me please
          National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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            B
            [email protected]
            Mar 14, 2023
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            Address: Dharmora mandal Lokeshwaram Dist Nirmal

            Pmkisan samman nidhi money ravadam ledhu aadhar number link my bank account but technical extension issue please solve this problem
            National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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              B
              [email protected]
              Mar 14, 2023
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              Address: Dharmora mandal Lokeshwaram Dist Nirmal

              Aadhar number not mapping to npci
              National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                R
                RANAM RAKESH GOUD
                Mar 12, 2023
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                Address: 6-16-51 , amabedkar colony nizamabad telangana

                Dear sir

                I have pay rent payment on phone pe with credit card thorugh at[protected] that day i will pay on house rent on phone pe thourgh beacuse still up to date payment was not recived to reciver bank but transaction was sucessfull but amount was not credited to recivers bank account my house owner was saying amount not came and i will go and check recivers bank stament also but amount not crediteded solve this issue plz on and raise this complaint and slove has soon as possiable
                National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                  G
                  ganesh sakrudkar
                  from Delhi, Delhi
                  Feb 26, 2023
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                  Dear sir, disburse my scholarship amount in adhar linked bank account
                  National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                    D
                    Dharmendra bagwan
                    Feb 25, 2023
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                    सर मैने बैंक को आधार से लिंक करने का अनुरोध किया था जिससे की कुछ दिन तक आधार लिंक दिखाया उसके बाद technical exception दिखाने लग गया कृपया यह बताने का कष्ट करे की मेरा आधार बैंक से लिंक है नही
                    मेरा बैंक एकाउंट नंबर [protected] है तथा आधार[protected]है
                    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                      C
                      C.k.ray
                      from Mumbai, Maharashtra
                      Feb 18, 2023
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                      SIR/MAM, My name chamankumar and my upi id no [protected]@paytm.i wanted to send the money other account at 11/02/2023.my payment failed and money was deducted from my account. but my money not returen my account.may complain to paytem and sbi customer care not response that approx 8day ago.but money not return
                      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                        P
                        Papu Sethy
                        Feb 15, 2023
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                        Address: AT/PO- Phasi, PS- Kodala

                        I am Facing terrible complication in Updating my Bank Details in NPCI site for DBT Process. I first approaches to bank for this process and Branch manager himself confirms that he Update my details in NPCI site but In this it will show that technical exception due to which I am not able to submit my scholarship application form which results I am not going to get my scholarship which I needed most for my study. please do something because I really need that scholarship.
                        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                        Sir,
                        Kindly solve my issues because i get know still I can apply My scholarship please try to solve my problem.
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                          K
                          Khushbu ahirwar
                          Feb 9, 2023
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                          Address: Indore
                          Website: Npci

                          Sir my name is khushbu ahirwar sir mene bank se aadhar seeding or link Kara liya h bank walo ne npci prbhi data send kr diya h fir bhi mera status npci pr inactive dikh raha sir agar ye resolve nhi hua to meri scholarship me problem aayegi please sir jaldi se jaldi meri problem solve kre agar meri scholarship nhi aayi to me fees pay nhi kar paungi college ki please sir
                          Mera bank account bank of india me h
                          National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                            M
                            My name is hemraj pal
                            Jan 24, 2023
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                            Regarding My MMVY Scholarship for the session 21-22

                            Address: 43 Rajabagh Colony Near Kushwaha Nager Indore

                            Sir
                            My name is Tanishq kumar My Acount No is [protected] Branch Panjab National Bank Pardeshi Pura Indore (M.P.) IFSC Code is PUNB0985600 . mmvy scholarship No is 4411153 and Application ID: 10385333 . My mmvy scholarship rejected due to aadhar mapping doesn't exist. After that I have submitted npci mapping form to bank with aadhar photocopy and email. I visited to bank but there is my account is linked with aadhar and on uidai...
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                            Subham Prasad
                            Dec 23, 2022
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                            Link my SBI Account ([protected]) and my Aadhaar[protected] with NPCI DBT process is Pending from your side
                            It's done from my bank
                            National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                              S
                              Subham Prasad
                              Dec 23, 2022
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                              Hi NPCI team,

                              I had Updated E-kyc and filled Form-60(annexure-1) in SBI bank 2 times in last 2 months and My bank account is also already linked with my Aadhaar Card.

                              But In the NPCI Seeding Status is Showing "In-Active".

                              SBI bank a/c no. [protected],
                              Aadhaar no.[protected]

                              Because of that I am not able to get my MYSY scholarship which is transfer by using DBT

                              please help me & solve my problem
                              National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                                R
                                Rihan raza
                                from Hassan, Karnataka
                                Dec 18, 2022
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                                Resolved

                                Payment

                                Address: Sulaiman pasha s/o ajgar ali belur taluk hassan district nagenahalli
                                Website: npci

                                Payment not cridit 96 aadhar maping ...not exit... apearing pleas help me...
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                                S
                                Sumisara
                                from Namakkal, Tamil Nadu
                                Dec 15, 2022
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                                My mobile [protected] i am using indane lpg last five month ago i closed my personal bank account that's received the lpg subsidy amount so pls re alternative my remaining bank accounts will get that lpg subsidy amount pls resolve my problem
                                National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                                  M
                                  Mahima Aryan
                                  Dec 13, 2022
                                  Sep 5, 2023
                                  This thread was updated on Sep 5, 2023
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                                  Address: Gwalior M.P.

                                  Link with NPCI DBT process is Pending from your side
                                  It's done from my bank
                                  National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                                  Rong UPI transaction phone pay Kotak Mahindra Bank to another account SBI account transfer amount transferred
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                                    A
                                    AdityaShr
                                    from Vidisha, Madhya Pradesh
                                    Dec 12, 2022
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                                    I applied to link my Aadhar from my Indian bank account and get the NPCI linking done. The Indian bank website shows that my Aadhaar is seeded but on Medhavi Scholarship Portal it says that My Aadhaar is not linked to NPCI.
                                    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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