National Payments Corporation of India [NPCI]
National Payments Corporation of India
Customer satisfaction rating: 9%
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3882
COMPLAINTS
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National Payments Corporation of India [NPCI] Customer Care

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Address
C-9, 8th Floor, RBI Premises, Bandra-Kurla Complex, Bandra (East)
Mumbai
Mumbai City District
Maharashtra
India - 400051

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
2485
down
934

Fax:
Fax:
+91 22 2657 1001  
+91 44 2815 2815  
+91 22 4050 8650  

Additional info
Offices

Chennai Office
National Payments Corporation of India
8th Level, VBC Solitaire, 47 & 49 Bazullah Road, T. Nagar, Chennai - 600 017

Goregaon Office (Mumbai)
National Payments Corporation of India
13th Floor, R- Tech 2, South Side, Nirlon Knowledge Park, Off Western Express Highway, Goregaon(E), Mumbai-400063

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Customer satisfaction rating
Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
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9%
Complaints
3882
Pending
0
Resolved
332
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

National Payments Corporation of India [NPCI] Complaints & Reviews

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I am Pragati chouhan I am PB.B.SC (NURSING STUDENT ) IN barwani for the transfer of Scholarship and Awaas I update s.b.i account...
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I got a call from phonepe on 16th July 2021 he says you have a cashback to that you have to add that money in your wallet...
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Unfortunately I transferred the amount Rs.24900 in wrong upi I'd..The wrong transaction upi I'd is [protected]@paytm..The transaction...
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Hello sir there is a big spam between me and bank Faraz named account transfer the amount of 10, 000/- +10, 000/-= 20, 000/-...
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I have order IPO And pay then cancel
my order but the amount are bolced in my account why not unblocked my amount
Jun 16, 2021

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    I have file a complaint many a time but there is no response from the opposite side. I am facing the problem of getting seeded with npci mapping for my gpat stipend. As a student I am facing too much financial issues regarding this. Neither the bank nor the aadhaar have any complain but why can't I seed through npci. Please give me some alternative solution for this.
    Thank you
    Jun 16, 2021

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      I had applied with the bank to link aadhar with the NPCI mapper.I was told by the bank that your aadhar is linked to the bank...
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      Sir I have transaction bhim upi and my transaction success 10000/- and deducted amount for my account but amount not credited...
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      I have received a message. in that message tells Rs.4, 032 will be debited. why is this message....
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      Was trying to add fund in upstox through gpay and I wrongly selected unauthorized bank saraswat which was not linked with upstox that time. Amount of rs 11252. I have escalated this issue all three parties which is involved in this transactions but yet no reply. Also gpay escalated this issue to npci on behalf of me but yet no reply from npci.
      Jun 12, 2021

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        Greeting
        myself pooja, have a saving account with central bank of india where i was made a transactions using gpay...
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        I am hpcl gas dealer, my lpg gas consumer pay online payment

        utr no. Cms[protected] dt. 01.05.2021
        utr no.Cms[protected] dt. 07.05.2021
        utr no. Cms[protected] dt. 15.05.2021
        utr no. Cms[protected] dt. 21.05.2021
        utr no. Cms[protected] dt. 31.05.2021

        please help me, sir
        mobile no. [protected]
        Jun 11, 2021

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          Respected Sir, I am sanjay panchal please check the transaction details done via DMT IMPS/[protected] debited from Zunity1 digital private limited company (Debited account[protected] to wrong beneficiary Bank of India account [protected] on 14 may 2021. because the amount rs. 50000 is not settled in the beneficiary account till today. is this amount failed or reversed in the debited account. Please help me to provide information regarding transactions as early as possible.
          THANK YOU SIR
          Jun 11, 2021

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          National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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            Today at 10.am I was caught in a banking fraud through phone pay UPI Id. The spammer told me that he is from Indian Army and...
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            Payment is credited to the wrong beneficiary upi id
            date -08/06/2021
            beneficiary upi id- [protected]@sbibr...
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            There were multiple AEPS fraud transactions from my account.
            INR 75000 was debited from my AXIS bank account on 30...
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            I got a mail from Salorix a fake legal notice and got a call from Advocate Kuldeep Yadav threatened me to pay the amount of ₹7510 to get NOC from the case.I got panic and paid the same amount through phone pay and they told me that they will be refunding the same amount later in next project.

            After making the payment, I got a call from Advocate stating that you need to pay 20500 for further cancellation of agreement.I had all the call recordings and mail conversation.

            Kindly help me to refund the amount and let me know the bank account of fraudster

            Advocate Kuldeep Yadav:[protected]
            Sumith Roy:[protected]
            What's app chat:[protected]
            Phone pay:[protected]@airtel
            Jun 08, 2021

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              A fraud with UPI id cfmer.[protected]@ icici had taken Rs 11, 300 via UPI transaction id[protected] under name of Modway India for furniture delivery on dated[protected].

              Kindly arrange reversal of said amount or please provide the account holder details and contact details so that a FIR can be registered for this person.

              I have mailed to ICICI bank also but no revert from them in last one month.

              If any further details required, pls revert on below contact details:
              Jitendra Verma
              Mobile- [protected]
              Contact Mail Id - [protected]@yahoo.co.in
              Jun 08, 2021

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                1 lakh fraud transaction done from my Citibank account and union bank account with paytm payments bank and Google pay. br...
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