Claimed

National Payments Corporation of India [NPCI] Complaints & Reviews

1
Updated: Jan 22, 2026
Complaints 4226
Resolved
364
Unresolved
3862
Contacts

File a complaint to National Payments Corporation of India [NPCI]

Having problems with National Payments Corporation of India [NPCI]?

File a complaint and get it resolved by National Payments Corporation of India [NPCI] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

National Payments Corporation of India [NPCI] reviews & complaints page 5

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
I have made transaction on medical store account of RS.1170. through icici imobile app vide UPI. The amount deducted from my account and after 4 days it's returned back to me. When reached the merchant I paid by cash+card mode . Later 1 week the amount again deducted from my account and not credited to the merchant again. I complained on NPCI portal and ICICI portal. None of them replied yet even after 1 month. I reached merchant several...
Helpful
Found this helpful?
Write a comment
Report
Copy
ಗೌಡ
from Hassan, Karnataka
Nov 13, 2022
Report
Copy

Address: Hasssn

I am linking aadhar to bank but still showing by bele parihara website 96 aadhar mapping does not exist/ not mapped to IIN.
National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    R
    Rihan raza
    from Hassan, Karnataka
    Nov 11, 2022
    Report
    Copy

    Sir my crop parihara paymnt not recived i have linked my aadhar but stil apear 96 aadhar mapping does not exist like this msg pleas help me aadhar no[protected]
    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
    Helpful
    1 other people found this review helpful
    1 found this helpful
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      Sohanpal yadav
      from New Delhi, Delhi
      Nov 4, 2022
      Report
      Copy

      Address: Narnaul haryana 123001

      Phonepe not connected with RMN
      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        P
        from New Delhi, Delhi
        Nov 3, 2022
        Report
        Copy

        Dear Sir/Madam,
        I am using Indusind FASTAG, My fasttag is showing hotlist and i have submitted my KYC online multiple times but somehow not getting approved. I have purchased Paytm Fastag and now it says my vehicle number is blacklisted. Kindly remove my vehicle number from blacklist.
        My vehicle number is HR31K4160
        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          V
          veerajyothi
          from Anantapur, Andhra Pradesh
          Oct 10, 2022
          Report
          Copy

          Address: Anantapur (Ap)

          I have linked my Aadhar for the below bank but payments thru aadhar are getting failed with message 'Aadhar Mapping does not exist/Aadhar number not mapped to IIN' Kindly help on this issue.
          National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            K
            Kripasindhunath
            Oct 9, 2022
            Report
            Copy

            Aadhaar number not mapped to iin

            Dear NPCI team,
            I had linked my aadhaar with my bank account and also checked out aadhar bank linking status in uidai website it shows that aadhar link with Odisha gramya bank dated.

            Now I am not getting any subsidies from government and reason is error- 96 Aadhar mapping does not exist/Aadhar number not mapped to IIn.

            How does it possible and how con it resolved.

            With regards
            Kripasindhu...
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy
            S
            ShivamDogaya
            Oct 7, 2022
            Report
            Copy

            Hi sir my name is DOGAYA SHIVAM NARENDRA, I have submitted adhaar card linking in bank and adhaar is seeded in my bank account, but the NPCI status wrongly showing seeded with bank details (STATE BANK OF INDIA). kindly update latest status : PUNJAB NATIONAL BANK, Account number : [protected], Adhaar number :[protected], So please update my account in NPCI. Thank u sir

            kindly update latest aadhar seeding details correctly in NPCI
            Adhaar number :[protected]
            latest status : PUNJAB NATIONAL BANK
            Account number : [protected]
            mail.id: [protected]@gmail.com
            National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              Samreensamy
              Oct 4, 2022
              Report
              Copy

              I didn't get my scholarship because of NPCI mapping with inactive account
              I want my scholarship for my upcoming fees

              My HDFC bank account is inactive but link with NPCI
              and now, I link npci with my active account
              But in npci mapping status is showing Seeded with HDFC but In-active
              Everytime i checked it but it is only Showing HDFC Seeded but In-active and 2 months back i link with Canara Bank Running account and its not showing in NPCI mapping status
              Please Help me
              National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                Samreensamy
                Sep 29, 2022
                Report
                Copy

                My Aadhar card seeded with both active and inactive account

                But in NPCI mapper showing Seeded with inactive account
                Please Help me to resolve this problem and Kindly request you NPCI mapping status with Canara Bank active account

                Let me know ASAP

                Please Help me
                National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                Helpful
                1 other people found this review helpful
                1 found this helpful
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  D
                  Divyansh Yadav@26
                  from NEW DELHI, Delhi
                  Sep 25, 2022
                  Report
                  Copy

                  Address: 133T/FLOOR TF-4 NORTH SIDE BEGUMPUR,NEW DELHI NEAR CGHS DISPENCARY,DELHI

                  I have ordered on app and sometimes and upi does not working in the evening and whole night specially. i have loose my money in it...for not giving my payment on food order recently. When our govt is running campaigns for digital payment mode for more accountability and transparency, we - the consumers facing issues by following it.
                  i want an assurance for working it in a batter and i want my refund, repair and the loss of bearing mental agony due to order and being hungry for this issue.
                  i have recently lost Rs.251 and my time and hunger ...due to my recent swiggy order #[protected]...and I am facing issues with it...
                  National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    Sarat Reddy
                    Sep 21, 2022
                    Report
                    Copy

                    Address: Yendada Junction, Visakhapatnam, Andhra Pradesh.

                    Date of Incident 12/Aug/2022 Time 09:46:35

                    I intended to buy helmet from merchant and paid 400/- via phonepe scan option provided by merchant, but he did not receive the payment and the same amount of 400/- was debited from my account

                    Transaction ID T2208120946308355971526
                    UTR:[protected]

                    Resolution: Request to refund
                    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                    Sep 27, 2022
                    Updated by Sarat Reddy
                    No update status on the complaint given 5 days ago
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      Akshayakumar kodakeri
                      from Bengaluru, Karnataka
                      Sep 21, 2022
                      Report
                      Copy

                      Address: bengaluru

                      Sir
                      i am Akshaya kumar my 1 st bank account in sbi kustagi branch
                      account number-[protected] this account number linked aadhar mapping done then this account is closed and i linked another bank account in hdfc it is not linked because of my last account number linked aadhar number sbi do not matched IIN number it create problem for last 4 month .
                      Sbi say do not the IIN ( issuer identification number) they do not helped and i also completed in Sbi online and
                      Hdfc bank employer say to me the last aadhar mapping do bank SBI IIN is required they do not tell and also not given any information related they say do no aadhar mapping and IIN number, please help me iam out side town worked in bengaluru
                      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                      Helpful
                      1 other people found this review helpful
                      1 found this helpful
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        M
                        Manish mirror
                        Sep 20, 2022
                        Report
                        Copy

                        Dear sir/ madam
                        This is to inform you that i manish gupta has made a payment of rs 13965/- to my merchants acc ie simpl technologies on 4th of sept 2022 via google pay. The payment was successful and the ammount got deducted from my sbi bank account no [protected] ifsc code SBIN0061322 rohini sector 15 branch delhi.
                        But the payment was not credited to the merchants account nor it has been refunded back. Upi transaction id is[protected] and the bank reference id is[protected].
                        I talked to customer care of g pay they told me to approach bank for chargeback as we are only the payment platform. And when I reached bank they told it is the responsibility of the g pay. Now sir i m. The only sufferer which is impacting my records in my mervhants end.
                        I m suffering from the last 15 days and from. Nowhere I can find the appropriate result.
                        Kindly help me in this matter by refunding my money back to my account.
                        Thanks and regards
                        Manish gupta
                        [protected]
                        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                        Helpful
                        1 other people found this review helpful
                        1 found this helpful
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          ShivamDogaya
                          Sep 14, 2022
                          Report
                          Copy

                          Its Urgent!!!
                          My aadhar is seeded to punjab national bank but it is showing seeded with my previous bank that is state bank of india.please update the correct status on npci mapper
                          Details to which it is showing seeded:
                          Bank:STATE BANK OF INDIA
                          Acc no:[protected]
                          Aadhar no:[protected]

                          Details to which it should be upfated on npci:
                          Bank:PUNJAB NATIONAL BANK
                          Acc no:[protected]
                          Aadhar no:[protected]

                          Please help
                          National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            B
                            Basanti Kumari 71
                            Sep 14, 2022
                            Report
                            Copy

                            Address: Gumla

                            I am a student of B.ed and I don't have get scholarship money because my aadhar number is not linked with my bank account while bank told me that my aadhar is linked with my bank account. So where is the problem, who is responsible for this. You are the reason for my pending scholarship. Please do your job sincerely and npci seeding my aadhar number with my bank account.
                            I will always greatfull to you for this work.

                            Thank you
                            National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              Z
                              zuber ur rehman
                              Sep 13, 2022
                              Report
                              Copy

                              Address: house no 40 ward no 11 raisen road sultanur

                              Dear sir mam
                              namaskar mera nam zuber ur rehman he aur mera khata airtel payment
                              bank me he mere dwara 08/08/2022 ko aeps ke madhyam se 7500 rs ka withdrow kiya tha jo ki mere khate se amount ko kat liya gya par retailer ke wallet me amount ko nahi dala gaya aaj 1 mahine se jyada ka samay ho gaya lekin mere khate me pese refund nahi kiye gaye he me ko refund kab tak milega bataye kirpa hogi
                              National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                R
                                Raju Kumar Laskar
                                Sep 12, 2022
                                Report
                                Copy

                                Address: Niz narikali ,kampur, nagaon,assam
                                Website: Ncpi

                                Sir I Raju kumar laskar is aadhar seeding in state bank of india but not show in aadhar service status, My aadhar no[protected], SBI A/C no [protected], IFSC SBIN0011608, Mobile [protected].Aadhar service is show my former paytm payment bank which is inactive, please help me so that aadhar service shoes state bank of India.
                                National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  Suri Ankata
                                  Sep 10, 2022
                                  Report
                                  Copy

                                  My aadhar number[protected] NPCI link with bank of baroda in 2018. I want to delink my aadhar with this bank and NPCI link with state bank of india account. I was delinked my aadhar with bank of baroda and link with state bank of india account on 25/08/2022 it now the linking process is not complete. So please NPCI with my state bank of india account.
                                  National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    A
                                    anwar ali qureshi
                                    Sep 7, 2022
                                    Report
                                    Copy

                                    Address: Mohalla Ganj Qureshiyan Aonla

                                    सेवा में
                                    श्रीमान शाखा प्रबंधक
                                    भारतीय स्टेट बैंक /एक्सिस बैंक शाखा आंवला जिला बरेली
                                    महोदय
                                    निवेदन
                                    इस प्रकार है कि प्रार्थी का खाता एक्सिस बैंक शाखा आंवला में खुला है जिसका खाता संख्या [protected] है प्रार्थी अपने खाता से दिनांक 22/08/2022 को फोनप से ₹8900 मोबाइल संख्या [protected] पर ट्रांसफर कर रहा था जोकि उक्त रकम दिए गए नंबर पर ना पहुंच कर गलत खाता संख्या [protected] पर पहुंच गई है जोकि जोहरा बेगम W/O अशरफ के नाम से है और यह खाता भारतीय स्टेट बैंक शाखा आंवला का है जहरा के खाता पर मेरा उक्त मोबाइल नंबर अंकित कर दिया है जो कि गलत है
                                    बैंक की इस गलती से मेरी रकम मेरे
                                    उक्त गलत खाते में पहुंच गई है जिसकी शिकायत मेरे द्वारा 22/08/ 2022 को शाखा प्रबंधक भारतीय स्टेट बैंक शाखा आंवला एवं एक्सिस बैंक शाखा आंवला से की जा चुकी है परंतु किसी प्रकार का किसी भी शाखा से कोई निदान नहीं हो पाया है बार-बार भारतीय स्टेट बैंक चक्कर लगाने पर शाखा प्रबंधक द्वारा आज दिनांक 02/09/2022 को यह कहकर टरका दिया गया के हम इसमें कुछ नहीं कर सकते
                                    अतः श्रीमान जी से अनुरोध है कि उक्त गलत खाते में पहुंच गए रकम को मेरे एक्सिस बैंक खाता संख्या[protected] में वापस करने की कृपा करें एवं जहरा के खाते से मेरा मोबाइल नंबर हटाने की कृपा करें ताकि पुणे भर्ती ना हो सके धन्यवाद
                                    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit