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National Payments Corporation of India [NPCI] Complaints & Reviews

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Updated: Jan 22, 2026
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National Payments Corporation of India [NPCI] reviews & complaints page 63

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V
Vemula SuryaTeja
from Mumbai, Maharashtra
Jul 16, 2019
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Address: 506009

I made a transaction rs.30000/- on google pay on 12/07/2019 from my state bank of india account: [protected] ifsc:- sbin0021404 having upi :- [protected]@okaxis
To indian overseas bank. I made a transaction using google pay with account details. Transaction i'd:[protected]. Money was debited from account. But not credited in receiver account.in thetrasaction page it's showing me processing. I contacted google pay customer care number but they are not giving proper responce
National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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    mannuhpr
    from Noida, Uttar Pradesh
    Jul 12, 2019
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    Address: 1478 Bhagwan puri Hapur, Panchsheel Nagar, Uttar Pradesh, 245101

    I have not reced any gas cylinder subsidy from last 25 months since december 2016 to December 2018. I have complained for it to the Gas Agency, but my complaint have not been resolved. Please Take a look in this matter and take necessary action in this regard. Also u have requested to send my subsidy for 25 months. i have linked my aadhar with gas agency and bank account.
    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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      A
      Angad dapke
      from Noida, Uttar Pradesh
      Jul 10, 2019
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      My name is angad dapke, i have submitted form for aadhar seeding in the bank.
      I approached sbi, mayur park, aurangabad. [ifsc:- sbin0017526] but they could not help.
      My aadhar is [[protected]].
      Due to this i could not receive my scholarships.
      Please i request you resolve my problem as soon as possible. I will be grateful to u.
      Please contact sbi, mayur park and assist them to seed my aadhar with npci
      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
      I have done this couple of times with my Kotak bank & they confirmed that the bank link is done from their end... but still it shows In-Active

      I am not sure whom to connect
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        G
        grcsvpr
        from Delhi, Delhi
        Jul 8, 2019
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        Address: Warangal, Andhra Pradesh, 506002

        Respected sir

        I had sent several emails since last four months to npci. [protected]@npci.org.in, to link my adhaar to get the lpg subsidy. My details are adhaar#[protected] with my sbi savings a/c [protected] with ifsc# sbin0020148 for bharat gas connection number 41180763 located warangal urban, telangana.

        But till now the work was not successful and my subsidy is not getting deposited in my account.

        Please kindly look into this matter.

        With best regards
        G. Raja chandra sekhar rao
        Head of the department-science
        Platinum jubilee high school
        Warangal, telangana, india.
        Mobile # [protected]
        Email id: [protected]@gmail.com
        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
        Sir mera aadhare no[protected] hai or mera aacount PNB OR SBI me hai me delhi me rehtahu hu mobaile no [protected]
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          N
          NARAYANAN PARTHASARATHY
          from Chennai, Tamil Nadu
          Jul 8, 2019
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          Address: 600083

          Hello,

          I had requested the new bank karur vysya bank to link my account with aadhar number for gas subsidy. But i find that the subsidy is still being credited to my old account with icici bank.

          Please let me know how to proceed to change bank account, as i want to close my icici bank account.

          My email id is narayanan. [protected]@gmail.com

          Regards,
          Radha narayanan
          National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
          Amout trasfer on date 30/06/2019 sunday form sbi branch alibag threw phonepay app to bank of baroda, bara begusarai branch to wrong account number[protected] Rs20000..pls return by money
          Dear sir,
          I have submitted Aadhar in gas agency but not linking with my consumer I'd
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            B
            Bhauso Anil Shinde
            from Manchar, Maharashtra
            Jul 8, 2019
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            Address: 2/861 Jay Bhavani Shelake Galli Goanbhag Ichalkaranji, Kolhapur, Maharashtra, 416115

            Sir my aadhar number is[protected]. I link my aadhar in boi and cbi bank and i also complete kyc with boi but still my aadhar is not updated on npci. I visit bank ask about aadhar linked status but they said your aadhar is linked. Due to this i unable to receive my ebc scholarship i request you solve my problem as soon as possible. I also given thumb in bank but still aadhar is not updated on npci.
            National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
            Sir my money 57750 rupees debit my sbi account no [protected] but not credit city bank account[protected] IFSC code CITI0100000
            my upi transaction id[protected]
            Amount trasfer from phonepay app to bank of baroda bara begusarai district bihar branch on account number [protected] on 30/062019 Rs 10000 & Rs10000 means total amt Rs.20000/-
            Sir mera PNB bank me aacount hai a/c no [protected] hai mera aadhare no[protected] hai sir me PNB bank me kai baar aadhare link karaya lekin link nahi ho raha hai
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              V
              Vishal Chougale
              from Mumbai, Maharashtra
              Jul 7, 2019
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              Address: At.Bhacharwadi, post. kotoli, ta.panhala, dist.kolhapur, 416230, Kolhapur, Maharashtra

              Sir i link my aadhar details on bank
              And bank says we upload your data on npci

              But message coming from many time is
              Please says bank to upload data on npci.
              Because these reason my ebc amount is not coming and therefore my next year admission postponed
              Exactly, i redeemed in february. But message come from dbt is to upload aadhar data on bank. From thise month (February) i request to bank about linking my data.
              But from next, message coming every time to me is to 'say to bank, upload data on npci'.
              Snd now bank says we upload your data but dbt says no.
              Sir please upload my data immediately or solve my problem
              Please please

              Aadhar no.[protected]

              Boi peth vadgaon acco. No.
              [protected]

              Mob no.-[protected]
              National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
              Jul 07, 2019
              Updated by Vishal Chougale
              Please solve my problem immediately.
              Dear team,
              Wrong transaction happened through UPI by mistake and I have shared all details in Bhim UPI complaint no 299778.

              Kindly get this transaction reverted asap.
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                V
                Vishal Chougale
                from Mumbai, Maharashtra
                Jul 7, 2019
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                Address: At-Bhacharwadi, Post-Kotoli,Ta-Panhala, Dist-Kolhapur 416230, Kolhapur, Maharashtra

                Sir i am a engineering last year student. Sir in these year i redeem the ebc but message from dbt coming is please upload data on npci
                From these month (February) i requested many many times to bank about the linking of my aadhar data on npci.
                Now bank says we uploaded data on npci already.
                Sir please give me my aadhar status on npci. And either not, please give me a permanent solution.
                My education is only on the loan, so i postponed my next year admission because these ebc amount problem.
                Please please
                National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                Jul 07, 2019
                Updated by Vishal Chougale
                Sir please check my status and give me solution or work on them immediately
                Aadhar no.[protected]

                BOI Peth vadgaon branch acco.no. -
                [protected]
                Hi sir my name is Aman Kumar my account is in state bank of India my account no.[protected] IFSC code SBIN0004556 Aadhar no.[protected]. My account is updated with bank but bank linking status is showing inactive.. what should I do.
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                  A
                  ashutosh9119
                  from Dostpur, Uttar Pradesh
                  Jul 6, 2019
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                  money not refund my account

                  Address: Jaunpur, Uttar Pradesh, 222202

                  Ashutosh pandey my savings account number state bank of india is [protected] ifsc code sbin0005796
                  I pay 57750 rupees 28 june 2019 by google pay to citibank account
                  John deere financial india pvt ltd
                  Account number.[protected]
                  Ifsc code. Citi0100000
                  But beneficiary not received money but debit to my account
                  Upi transaction no.[protected]...
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                  N
                  Nandan524
                  from Agra, Uttar Pradesh
                  Jul 6, 2019
                  Resolved
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                  Resolved

                  Address: S/o Nandi Devi, vill- Gunipur Bhauna,, Near Vasudev College of L P.O. Lamachaur, Nainital, Uttarakhand, 263139

                  My name is nandan singh and my adhar no. Is[protected]. My lpg subsidy amount is no received in my bank account. The reason provided by the bpcl customer care is that the adhar linked bank account was closed and my icici bank account is not linked with npci. Plese help me to receive my subsidy in my account. Further, please guide me how to receive the missed / failed subsidy.
                  Further detais-
                  Bharat gas
                  Lpg id 90356418.
                  Sep 8, 2019
                  Complaint marked as Resolved 
                  Adhar number is receded in bank account and Adhar No is also linked with NPCI server by filling consent form at bank. Adhar No. Is also receded with the distributor. After three days from this action the missed subsidy came to my account.
                  National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                  Jul 06, 2019
                  Updated by Nandan524
                  Later the Bharat gas customer care informed me that My Adhar card linked with ICICI Bank Account is not linked with NPCI. please also help me how to link my ICICI BANK ACCOUNT with NPCI for receiving Have subsidy.
                  Regards.
                  Jul 06, 2019
                  Updated by Nandan524
                  Please read "Have subsidy" as "Gas subsidy" at the update made by me above.
                  Jul 18, 2019
                  Updated by Nandan524
                  My Adhar No. Is freshly linked to my ICICI BANK LTD Account on 18 Jul 2019 and is active now for all Adhar related transactions.
                  Therefore, kindly credit the subject LPG subsidy to my account.
                  Regards,
                  Nandan Singh
                  Sep 08, 2019
                  Updated by Nandan524
                  The problem is finally resolved after a long struggle.
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                    J
                    Jyothi devarapalli
                    from Khammam, Telangana
                    Jul 5, 2019
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                    Address: INDURTHI NAGAR, 2nd Line, ONGOLE, 523001

                    I made transaction 2000/- on[protected] at 2.50 p.m approx through NPCI gateway *99# . Amount debited from my bank account but not credited beneficiary account. Transaction is showing as failure. But I got message from U.P.I as success. I have given a complaint already but my money not refunded yet.
                    I request you to kindly refund my money as soon as possible.
                    Name: DEVARAPALLI RAMAIAH
                    A/C No: [protected]
                    Beneficiary account No. [protected]
                    Amount : 2000/-
                    Date :[protected]
                    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                      S
                      Saksham Kumar Singh
                      from Delhi, Delhi
                      Jul 5, 2019
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                      Address: Randhawapuram ,BSF Academy, Tekanpur, Gwalior, Gwalior, Madhya Pradesh, 475005

                      I had made a transaction (Amount: rs.6, 987) on 4th oct 2018 for the flight booking through upi payment gateway and complaint this case many times but didn't get my amount. They only give time that u will get your refund in these many days but didn't get. Actually when i was booking for flight through upi, it was successfully transacted and amount got deducted but flight booking was not done. So, please i request you to please refund my amount which i had got deducted from my bank account.
                      Upi reference id:[protected]
                      Share the screenshot of payment for all the details.
                      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                      Jul 05, 2019
                      Updated by Saksham Kumar Singh
                      It is not being resolved.
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                        J
                        Jyothi devarapalli
                        from Khammam, Telangana
                        Jul 4, 2019
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                        Address: INDURTHI NAGAR, 2nd Line, ONGOLE, 523001

                        I made two transactions today through NPCI gate way ie., *99#, But one of two transactions failed. I have money to my daughter's account 3000/- and following 2000/- also. 3000/- transaction is successful but 2000/- amount transaction is failed. Money money debited from my bank account. 3000/- amount only credited 2000/- amount not credited. But I got message that both transactions amount credited.
                        My account No. [protected]
                        Beneficiary account No. [protected]
                        Amount : 2000/-
                        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                          M
                          MD QASIM ANSARI
                          from Mumbai, Maharashtra
                          Jul 3, 2019
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                          Address: Mosaddi Mohalla, Railpar Asansol, Near Babu medical, Burdwan, West Bengal, 713302

                          I made a transaction on 02.07.2019 to a customer of bank of india, i was making the transaction through bhim app upi application provided by united bank of india, the amount of rs. 20000.00 was deducted from my account but the transaction failed, moreover i did not receive my amount back, i. E the amount isn't refunded yet. Please look into the matter as early as possible and refund the same at an earliest. Thanking you.
                          The details of my account is given below.
                          Name :md qasim ansari
                          Account number :[protected]
                          Failed transaction date - 02.07.2019
                          Mobile number - [protected]
                          Amount :20000.00
                          Bank: ubi
                          Branch : barrah
                          Transaction was done through bhim app
                          National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                            Sukhjeet singh087
                            from Shimla, Himachal Pradesh
                            Jul 3, 2019
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                            Address: House no 513 s k public school, Firozpur, Punjab, 142050

                            SBI TEAM

                            Sir my SBI account number [protected] account has been debited with five entries for Rs. 49999, Rs. 49999, Rs. 25000, Rs. 49999, Rs. 24999 but all the entries have not done by me. Please note that four out of five entries have been reveresed but one entry is pending for Rs. 49999 with upi txn number[protected] and also all the four entries are not being displayed in my transaction section in UPI. Kindly lodge my complaint.

                            Regards

                            Sukhjeet Singh

                            PH [protected]
                            National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                              Sukhjeet singh087
                              from Shimla, Himachal Pradesh
                              Jul 3, 2019
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                              Address: House no 513 s k public school, Firozpur, Punjab, 142050

                              I do not allowed payment send other account
                              But my person saving account [protected] ifsc sbin0001550. Talwnabi bhai district ferozepur punjab date 1.7.2019 evening 5.45 timing automatically debits payment 123000. And three swift all payment debits first 49999. Second 49000. Third 25000. Total amount 123000 some thkng amount but i am not use bhim aap and use sbi online net banking and use other option. Pls contacts me moblie no ([protected]) pls my payment reserve me pls help me
                              National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                                Taffazul Ansari
                                from Mumbai, Maharashtra
                                Jul 2, 2019
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                                Address: lake road Ranchi ,jharkhand (834001), Ranchi, Jharkhand

                                Dear sir,
                                I bag to say that my AAdhaar number[protected] is linked with my bank(Bank of indian) account no -[protected], but when i check Aadhaar linking/bank linking status its show`s " Your Bank is not linked with Aadhaar"

                                so i requested to you please solve is this as soon as possible

                                your faithfull
                                Taffazul ansari
                                Aadhaar no[protected]
                                cont:.[protected]
                                National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                                Amount deducted but did not rech to beneficial amount 25000 my grand mother is in hospital please help me sir
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                                  S
                                  Shamolini
                                  from Mumbai, Maharashtra
                                  Jul 2, 2019
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                                  Address: BHOPAL , AXIS BANK PEERGATE BRANCH, 462001

                                  I have transfered a Amount of Rs 5000 in sbi from my Axis acc. through PHONE PAY APP. transaction got successfull but same time it got reverse from the beneficiery acc., UTR NO.[protected], I Complain at both end ( sbi and Axis ) both cannot resolve my issue and today completed 6 month and i am hanging in between both banks, nd Not received my Money yet. Plz do the needfull
                                  National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                                    D
                                    deepupriya
                                    from Delhi, Delhi
                                    Jul 2, 2019
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                                    Address: i-8 Sarvodya nagar indira nagar lucknow up-226016, Lucknow, Uttar Pradesh, 226016

                                    Dear team,
                                    I have made transaction on 17th june 2019 on upi and mention upi id wrong and transaction was successful. I am already complainant to beneficiary bank not taken any action. Please do need full and attach screenshot details are mention:-
                                    1 wrong upi id - [protected]@okaxis
                                    2 transaction ref no[protected]
                                    3- date[protected]
                                    4-correct upi id - [protected]@okaxis
                                    5-bank details - icici bank ltd

                                    Thanks & regards,
                                    Deepu singh
                                    [protected]
                                    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                                      Likitha p.s
                                      from Bengaluru, Karnataka
                                      Jul 1, 2019
                                      Resolved
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                                      Resolved

                                      Address: Post Box No. 54, Main Road, madikeri, Kodagu, Karnataka, 571201

                                      Respected sir, my father name is devaiah a. S. I have submitted aadhaar card in bank and aadhaar is updated in my bank account but the npci status is still inactive. I have a bank account in bank : canara bank, post box no. 54, main road, madikeri, account number:[protected], ifsc code: cnrb0000517, adhaar number:[protected]. So please update my account in npci. Thank u sir. Please kindly solve my problem.
                                      Jul 6, 2019
                                      Complaint marked as Resolved 
                                      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                                      I have sent money Rs 1000/-from my Syndicate bank account to my daughter SBI account. Transaction showing failed but money deducted. I sent money by using *99#. Money not returned to my account. Please resolve my problem as soon as possible
                                      My account nbr.[protected]
                                      Payee account nbr. [protected]
                                      Date:[protected]
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