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National Payments Corporation of India [NPCI] Complaints & Reviews

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Updated: Apr 1, 2025
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National Payments Corporation of India [NPCI] reviews & complaints page 7

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Stuti Thapliyal
Jul 3, 2022
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Respected sir. On 1st june i have seen a msg on facebook where one person give his advertisment that they 100%fully gurantee monetize our youtube channel.so i go through there link. And they said me firstly u give 80rs and check ur subscribers i see that 100subscribe is added so i believe on that person then he again said u send me 800rs ur watch time will be added i pay again and after that they said ur work in processing then after few min he again said ur channel have no views so u add 2400/-amount more than ur channel is totally monetize i pay again bcs he send me many screenshots of many youtubers so i again believe. Again after sometime at night he said ur channel is 2020session so u pay 2995/-again only 25k views are left for monetize but i said i have more than he said the process is under monetizing so u have to pay . I have no option so i again pay after that they cant respond me. So plz help to refund my money through this fraud person . His name is in facebook is singh mohit . In account is ashok sharma.
+2 photos
National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
Jul 03, 2022
Updated by Stuti Thapliyal
Fraud case
Respected sir, on 1st june 2022, one person fraud with me. I pay four time payment through amazon pay scanner for youtube monetization. But they cant monetize only take payments. Plz help to refund my money through this fraud person. In facebook his id is singh mohit and the barcode which they send in this his name ashok kumar is shown.plz help
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    Mmmiii
    from Vizianagaram, Andhra Pradesh
    Jun 29, 2022
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    Address: Vishakapatnam, gajuwaka,ramnagar

    I've closed my indian bank account but npci linkage was active in Indian bank, i want to deactivate it because I've to link npci to another bank account bank of India
    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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      Nikky123
      from Guntur, Andhra Pradesh
      Jun 29, 2022
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      Please link my Aadhar to my running account which is in Union Bank of India. Account number: [protected]
      Aadhar number:[protected]
      But my Aadhar is linked to my closed inactive account which is in Bank of Baroda. Please I am requesting the higher authorities to clear my problem with this and make sure to link my Aadhar to my running account which is in Union Bank. Because of this Ammavodi benificiary ammount was released to my account.
      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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        9
        9178501430
        from Jagatsinghpur, Odisha
        Jun 28, 2022
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        Address: AT- KOKILAPUR, PO/GP- PITEIPUR

        Hi sir my name is Siba Prasad Khandual, I have submitted aadhar card for linking in PUNJAB NATIONAL BANK and adhaar is seeded in my bank account, but the NPCI status wrongly showing is inactive and bank details (AIRTEL PAYMENT BANK).
        Kindly update latest bank i.e. PUNJAB NATIONAL BANK, Account number [protected], Adhaar number[protected], In the Home branch i also submitted NPCI form many times but the branch told u are already in mapped in ABPS but till time my current bank not updating in aadhar website for which my govt. Subsidy has stopped. So please update my PUNJAB NATIONAL BANK account in NPCI.
        Thank u sir

        kindly update latest aadhar seeding details correctly in NPCI
        Adhaar number :[protected]
        Latest Bank :PUNJAB NATIONAL BANK,
        Account number : [protected]
        mail.id: jyoti.[protected]@gmail.com
        +1 photos
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          Akshit Radhe Krishan Das
          Jun 24, 2022
          Dec 19, 2022
          This thread was updated on Dec 19, 2022
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          Resolved

          Matter of Fraud

          Few days back I had filled a complaint against insurance brokers/agents to NPCI DEPARTMENT through a person who is employe of your department

          He had asked me to pay the amount in the name of NPCI department and I paid.
          The thing is I want to confirm whether on my case is NPCI actually working or not
          The letter is attached with full details and I have attached the screenshot of receipts I received from NPCI...
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          krishna gudelli
          from Mumbai, Maharashtra
          Jun 19, 2022
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          I had done a jio transactions for Rs. 349 on 10th sep-2019 through Gpay UPI, amount got debited from my CITI bank account and as per the Bank / Gpay UPI App they are that amount got credited the receiver bank [protected]@jio, but Jio team is saying that they are not received the amount, as well as transaction got failed, you need to check with your bank, i'm attaching here with the CITI bank reply mail for Your reference, Jio team had shared the transaction details stating that transaction got failed so check with you bank / Gpay for refund.
          1. BR00037OZN2H
          2. BR00037OZUQI
          Kindly check & process the refund
          +1 photos
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            G
            Gokul222
            Jun 17, 2022
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            I requested for aadhar number seeding to my bank account, but it has been over a week it has yet not been linked/seeded/ mapped. I request the authority to get it done as soon as possible, as i am yet to get my scholarship.
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              Prasanna45
              Jun 13, 2022
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              Address: Kasba, Tapan, Dakshin dinajpur, pin 733127

              Hello sir, This is Prasanna Laha, Adhar no[protected]. I have closed my old bank account in few days ago. But it is still on NPCI mapping and showing bank linking status "active" for Dakshin dinajpur district central co-op bank.
              But i want to link my new SBI account. I already seeded my adhar in SBI account but it is not updated on NPCI mapper. So sir Please kindly help me..
              +1 photos
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                G
                gphere
                from Ingraj Bazar, West Bengal
                Jun 13, 2022
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                Hello, This is Aditi Biswas. Aadhar no[protected]. I have closed my axis bank account 6 days ago. still on NPCI, it is showing ban linking status "active" for axis bank account. Kindly resolve the issue
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                  Abhinav Changkakoti
                  Jun 11, 2022
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                  Address: State bank of india, Sibsagar, Assam 785640

                  I have seeded my Aadhar number in my SBI account but it is not being updated in the UIDAI website showing "Your Aadhar is not linked to bank account". Please check and let me know how many days does Npci takes it to map.
                  National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                    Z
                    Zubair B
                    Jun 8, 2022
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                    Address: KOMARAPALAYAM, NAMAKKAL DIST, TAMILNADU

                    I am aeps francise holder, in our area central bank of india aeps is locked, what is the reason, please clarify, our brance ifsc code : cbin0284869, komarapalayam, namakkal dist, tamilnadu.
                    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                      T
                      tulsi6176
                      Jun 8, 2022
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                      Mam/Sir,

                      I am not a very rich man who can wait for money to be transacted and deducted from my account . My transaction was not successful.

                      I did a transaction of amount Rs. 12547 using Paytm through my SBI account, i had to make for my Slice credit card on 10th May 2022,
                      it has been 28 days didnt get a refund back . it was an important transaction for me to pay on time. I have been badly pissed off.

                      Pls go through attachments for details to do the needful.

                      I contacted SBI bank and Paytm both, both of they are saying its not our fault.

                      I have beared a lot, so kindly avail me compensation as well with my pending amount so that my loses could be covered.
                      Pls sort it out, cant wait anymore.

                      Tulsi Kumar
                      [protected]
                      +2 photos
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                        Dinesh Nijhawan
                        Jun 8, 2022
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                        I have transferred money amounting to Rs. 3500 to Ms. shipa Rani to her through Phonepy. The said amount was deducted from my account but the said amount was not received by Ms. shipa Rani. Transaction details are given below:

                        Sender details:
                        Ms. Kusum Nijhawan

                        Bank name: Kotak Bank,
                        account: [protected]
                        UPI;[protected]
                        Date;[protected]

                        Receiver Details:

                        Ms Shipa Rani
                        Bank: HDFC
                        account no: [protected]
                        IFSC: HDFC0000610

                        It is requested to resolve the above issue and Rs. 3500 in above account ([protected])
                        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                          Cyril9
                          Jun 4, 2022
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                          Those who solved this issue or similar kind or those who have any idea kindly reply to this

                          So the issue is Aadhaar seeding is not updated on UDAI website
                          I have already submitted consent form to bank and they have acknowledged that aadhaar is succesfully linked to bank account as well as uploaded to NPCI mapper
                          However it is not showing/reflecting on Aadhaar website(UDAI)
                          Point to be noted
                          1) Aadhar seeding of another bank was done earlier (2019)
                          2)Bank account of previous bank is closed
                          3)Even though older bank account is successfully closed aadhaar seeding status still active of previous bank
                          4) Consent form for linking new bank provided 2 months ago
                          National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                            vishwa2618
                            Jun 4, 2022
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                            Address: SHREE DURGA ENTERPRISES , AZAD ROAD ,ALNAVAR ,581103.PH,NO.9741279202
                            Website: phonepe

                            Dear sir i have paid 7350 rs to a person on april 27, 2022 but the amount has been debited to my account from sbi but amount is not credited to reciever party as we checked his account statement amount is not showing in his account which is of kotak mahindra bank so please help me with this issue
                            National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                              skabdulaziz
                              Jun 2, 2022
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                              Address: Adang Purostampur-Dist-Jajpur-State-Odisha
                              Website: Bank Of India

                              Dear Sir,

                              My Aadhar Card Number is[protected], my family having farming land about 3.5 acre and recently I purchased an Airtel SIM- calling number is [protected] and since the day of purchasing I am receiving msg from Bank Of India about different transactions credited to that BOI account number XXXX7453, neither I have PASSBOOK of BOI nor ATM, some one using my Aadhar Card opened a bank account in BOI linked to my Aadhar Card continuously taking credited DBT from KALIA YOJANA, from PM Kisan Ben Installments, from APBS CR INW etc, Kindly enquire with the Bank Of India to trace that person & to get return all of the looted money linked to my Aadhar Card. My State -Odisha- District- Jajpur- Block- Jajpur- Tahsil-Jajpur-Panchayat-Khairabad- Village & Post Office- Adang Purostampur (Sk Mohalla)-Nearest BOI Branch- Jajpur Town & Jajpur Road, Zonal BOI Office- Bhubaneswar.
                              National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                              Jun 02, 2022
                              Updated by skabdulaziz
                              My Aadhar Card Number is[protected], my family having farming land about 3.5 acre and recently I purchased an Airtel SIM- calling number is [protected] and since the day of purchasing I am receiving msg from Bank Of India about different transactions credited to that BOI account number XXXX7453, neither I have PASSBOOK of BOI nor ATM, some one using my Aadhar Card opened a bank account in BOI linked to my Aadhar Card continuously taking credited DBT from KALIA YOJANA, from PM Kisan Ben Installments, from APBS CR INW etc, Kindly enquire with the Bank Of India to trace that person & to get return all of the looted money linked to my Aadhar Card. My State -Odisha- District- Jajpur- Block- Jajpur- Tahsil-Jajpur-Panchayat-Khairabad- Village & Post Office- Adang Purostampur (Sk Mohalla)-Nearest BOI Branch- Jajpur Town & Jajpur Road, Zonal BOI Office- Bhubaneswar.
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                                Nilesh Khartad
                                May 31, 2022
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                                Address: Ballarpur

                                I have visited SBI branch and linked my account for DBT. I couldn't see my updated details on aadhar bank mapper site. It still showed my previous bank account which was closed a year back. I revisited SBI branch to check if aadhar was linked and the banks employee said it is linked from there end, which meant the NPCI mapping was not done. The UIADI website fetches data from NPCI so my account is still not mapped and since I have already approached bank and raised a complaint I am not sure how to reach NPCI. Also I don't understand how a closed account can be linked to Aadhar. Due to all this my scholarship was not credited to my account and even now I am not sure it will be credited as I don't have any confirmation if my account is enabled for DBT.
                                National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                                Hi, I have same the issue maybe u can contact me we can discuss
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                                  Er Pankaj Kashyap
                                  May 31, 2022
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                                  Website: CRED APP

                                  I have made a payment of ₹ 39350/- on 07 May, 2022. using CRED app toward my credit card bill and CRED inform me that your payment will be reflect in credit card before and by 10th May, 2022. CRED tell me that bank recieved the payment. I raised the concern to CRED many time but they said wait till time we processed that is 10th may, 2022. On 11 may I call to my bank and they said based on the utr, you was enter wrong credit card number and bank didn't received the payment. Bank informed me that But I[censored]ser enter the wrong credit card number, Bank does not accept the payment. I reached the CRED again and inform about wrong credit card number inputted by me but still they continue made excuses rather to refund the amount than I warn them to take an legal action againt this then they refund my amount of ₹39350/- on 14th May, 2022. CRED take time of 7 days to refund the amount which should not take more a minute to refund, if we consider the CRED policy it should be refund by 10th May 2022. But CRED did not redund. On 14th May I got the refund from CRED and paid my credit card bill on 14th May 2022 But due to late paymnet Bank charged me for late fee payment of ₹3402/-. I talked to CRED and they accept this was their fault. But CRED said that CRED unable to refund the amount. I request to NPCI Kindly take a necessary action on this and get my money refunded from CRED asap. I shall be very thankful you for this.
                                  National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                                    drohith28
                                    from Silchar, Assam
                                    May 31, 2022
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                                    Address: Guwahati

                                    Sir i made payment to assam direct recruitment board for exam fees of rs 1400 but payment was still pending but i have already made payment and money was deducted from bank when i called customer care they said to me money will be refunded within 72 hrs i have waited till 72 hrs but i have not received my money please help me
                                    Transaction ID[protected]
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                                      Abhilasha Chander
                                      May 30, 2022
                                      Jun 20, 2023
                                      This thread was updated on Jun 20, 2023
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                                      Resolved

                                      Not able to see aadhar Linked with Bank on website

                                      Not able to see my correct update of aadhar with bank on the portal, I have to complete this information for some urgency.
                                      Please help!...
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