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National Payments Corporation of India [NPCI] Complaints & Reviews

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Last updated Mar 4, 2024
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National Payments Corporation of India [NPCI] Phone Numbers

Phone
+91 22 2657 3150
2649
1131
+91 44 2816 0700
1003
507
+91 22 4050 8500
693
461
Fax
+91 22 2657 1001
+91 44 2815 2815
+91 22 4050 8650

National Payments Corporation of India [NPCI] Website

National Payments Corporation of India [NPCI] Head Office Address

C-9, 8th Floor, RBI Premises, Bandra-Kurla Complex, Bandra (East)
Mumbai
Mumbai City District
Maharashtra
India
400051

National Payments Corporation of India [NPCI] reviews & complaints page 7

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P
Prasanna45
Jun 13, 2022
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Adhar no not mapped to bank account

Address:Kasba, Tapan, Dakshin dinajpur, pin 733127

Hello sir, This is Prasanna Laha, Adhar no[protected]. I have closed my old bank account in few days ago. But it is still on NPCI mapping and showing bank linking status "active" for Dakshin dinajpur district central co-op bank.
But i want to link my new SBI account. I already seeded my adhar in SBI account but it is not updated on NPCI mapper. So sir Please kindly help me.....
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G
gphere
from Ingraj Bazar, West Bengal
Jun 13, 2022
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Account closed but NPCI linking shows Active

Hello, This is Aditi Biswas. Aadhar no[protected]. I have closed my axis bank account 6 days ago. still on NPCI, it is showing ban linking status "active" for axis bank account. Kindly resolve the issue...
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A
Abhinav Changkakoti
Jun 11, 2022
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Status of aadhar bank linking not updated in UIDAI

Address:State bank of india, Sibsagar, Assam 785640

I have seeded my Aadhar number in my SBI account but it is not being updated in the UIDAI website showing "Your Aadhar is not linked to bank account". Please check and let me know how many days does Npci takes it to map....
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Z
Zubair B
Jun 8, 2022
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AEPS Locked by Central Bank of India

Address:KOMARAPALAYAM, NAMAKKAL DIST, TAMILNADU

I am aeps francise holder, in our area central bank of india aeps is locked, what is the reason, please clarify, our brance ifsc code : cbin0284869, komarapalayam, namakkal dist, tamilnadu....
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Mam/Sir,

I am not a very rich man who can wait for money to be transacted and deducted from my account . My transaction was not successful.

I did a transaction of amount Rs. 12547 using Paytm through my SBI account, i had to make for my Slice credit card on 10th May 2022,
it has been 28 days didnt get a refund back . it was an important transaction for me to pay on time. I have been badly pissed off.br...
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D
Dinesh Nijhawan
Jun 8, 2022
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I am complaining about failed UPI transaction

I have transferred money amounting to Rs. 3500 to Ms. shipa Rani to her through Phonepy. The said amount was deducted from my account but the said amount was not received by Ms. shipa Rani. Transaction details are given below:

Sender details:
Ms. Kusum Nijhawan

Bank name: Kotak Bank,
account: [protected]
UPI;[protected]
Date;[protected]

Receiver Details:
br...
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C
Cyril9
Jun 4, 2022
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Aadhaar seeding/ NPCI mapping

Those who solved this issue or similar kind or those who have any idea kindly reply to this

So the issue is Aadhaar seeding is not updated on UDAI website
I have already submitted consent form to bank and they have acknowledged that aadhaar is succesfully linked to bank account as well as uploaded to NPCI mapper
However it is not showing/reflecting on Aadhaar website(UDAI)
Point to be noted
1)...
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V
vishwa2618
Jun 4, 2022
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Payment issues made by phone pe

Address:SHREE DURGA ENTERPRISES , AZAD ROAD ,ALNAVAR ,581103.PH,NO.9741279202
Website:phonepe

Dear sir i have paid 7350 rs to a person on april 27, 2022 but the amount has been debited to my account from sbi but amount is not credited to reciever party as we checked his account statement amount is not showing in his account which is of kotak mahindra bank so please help me with this issue...
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skabdulaziz
Jun 2, 2022
Jun 2, 2022
This thread was updated on Jun 2, 2022
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Direct Benefit Transfer to the Bank Of India Fraud Account

Address:Adang Purostampur-Dist-Jajpur-State-Odisha
Website:Bank Of India

Dear Sir,

My Aadhar Card Number is[protected], my family having farming land about 3.5 acre and recently I purchased an Airtel SIM- calling number is [protected] and since the day of purchasing I am receiving msg from Bank Of India about different transactions credited to that BOI account number XXXX7453, neither I have PASSBOOK of BOI nor ATM, some one using my Aadhar Card opened a bank account in BOI linked to my Aadhar...
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N
Nilesh Khartad
May 31, 2022
Jun 4, 2022
This thread was updated on Jun 4, 2022
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Bank details not visible on aadhar website

Address:Ballarpur

I have visited SBI branch and linked my account for DBT. I couldn't see my updated details on aadhar bank mapper site. It still showed my previous bank account which was closed a year back. I revisited SBI branch to check if aadhar was linked and the banks employee said it is linked from there end, which meant the NPCI mapping was not done. The UIADI website fetches data from NPCI so my account is still not mapped and since I have already...
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E
Er Pankaj Kashyap
May 31, 2022
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Non reversal of Late Payment of Credit Card Charge by Cred App

Website:CRED APP

I have made a payment of ₹ 39350/- on 07 May, 2022. using CRED app toward my credit card bill and CRED inform me that your payment will be reflect in credit card before and by 10th May, 2022. CRED tell me that bank recieved the payment. I raised the concern to CRED many time but they said wait till time we processed that is 10th may, 2022. On 11 may I call to my bank and they said based on the utr, you was enter wrong credit card number...
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D
drohith28
from Silchar, Assam
May 31, 2022
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I made payment to assam direct recruitment board

Address:Guwahati

Sir i made payment to assam direct recruitment board for exam fees of rs 1400 but payment was still pending but i have already made payment and money was deducted from bank when i called customer care they said to me money will be refunded within 72 hrs i have waited till 72 hrs but i have not received my money please help me
Transaction ID[protected]...
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A
Abhilasha Chander
May 30, 2022
Jun 20, 2023
This thread was updated on Jun 20, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not able to see aadhar Linked with Bank on website

Not able to see my correct update of aadhar with bank on the portal, I have to complete this information for some urgency.
Please help!...
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S
shivaps1985
May 30, 2022
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Issue with NPCI Linking

Hi Team,

I am unable to do NPCI linking wr.t. to my SBI Savings account.

I am holding a savings account at SBI from more than 20 years, currently I am 76 year old senior citizen.

My finger prints have changed due to my old age, due to this issue bank is unable to link AADHAR to NPCI due to fingerprint mismatch.

I have been trying to contact my SBI Branch from past 3 months, issue...
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D
Dhruv122
from Nagpur, Maharashtra
May 28, 2022
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Bank status not updated

Respected Sir/Mam,

I have applied for aadhaar seeding with bank account(PNB), and addhar seeding is done successfully but npci mapper is not updated and it is showing previous bank details.

Kindly help me resolving this issue.
Thank you...
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J
Joshikatamgari
from Nellore, Andhra Pradesh
May 27, 2022
May 27, 2022
This thread was updated on May 27, 2022
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Aadhar bank seeding

I am K.Manohar Joshi, I am recently seeded my bank account with my Aadhar..in bank status its showing that you already linked in NPCI mapper..but I am not money by government scheme because of not linked status..so I am kindly requesting you to go through this and update my link in NPCI mapper..here is my details
Name: Katamgari Manohar Joshi
Bank: Canara bank
Aadhar:[protected]...
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R
ramkishore yaduwanshi
from Bhopal, Madhya Pradesh
May 22, 2022
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Payment failure

Dear NPCI team,
I had linked my aadhaar with my bank account and also checked out aadhar bank linking status in uidai website it shows that aadhar link with central bank of india dated 12/05/2022.

after that the the transaction failuer and reason is error- 96 Aadhar mapping does not exist/Aadhar number not mapped to IIn.

How does it possible and how con it resolved.

regard
ramkishore...
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S
SHAIK SALEKHA
May 19, 2022
Sep 27, 2023
This thread was updated on Sep 27, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Adhaar mapping

My sbi account not mapped in NPCI...
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J
Jean Lucose
May 10, 2022
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Employee holding the right issue form

I submitted my right issue form with check to ICICI Bank Vashi Sector 1
The same was submitted on 12/04/22 The employee holds the same without getting in touch with the customer since I'm a customer of the same bank
The same I have been following up with the registrar but they said didn't receive I later approached the bank and Vinita the employee hands it back to me saying it should be given at Churchgate. now I have lost my...
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R
Renutripathi
May 5, 2022
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Amount debited but not credited to the merchant

I had recharged my JIO number on 14th March using Phonepe but Recharge was not received. Contacted JIO regarding that so they said they have not received any amount. SBI and Phonepe say they have credited the amount to JIO. My money is stuck from last 1.5 months. Please help...
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