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National Payments Corporation of India [NPCI] Complaints & Reviews

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Updated: Jan 22, 2026
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National Payments Corporation of India [NPCI] reviews & complaints page 7

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K
Kripasindhunath
Oct 9, 2022
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Dear NPCI team,
I had linked my aadhaar with my bank account and also checked out aadhar bank linking status in uidai website it shows that aadhar link with Odisha gramya bank dated.

Now I am not getting any subsidies from government and reason is error- 96 Aadhar mapping does not exist/Aadhar number not mapped to IIn.

How does it possible and how con it resolved.

With regards
Kripasindhu nath
National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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    ShivamDogaya
    Oct 7, 2022
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    Hi sir my name is DOGAYA SHIVAM NARENDRA, I have submitted adhaar card linking in bank and adhaar is seeded in my bank account, but the NPCI status wrongly showing seeded with bank details (STATE BANK OF INDIA). kindly update latest status : PUNJAB NATIONAL BANK, Account number : [protected], Adhaar number :[protected], So please update my account in NPCI. Thank u sir

    kindly update latest aadhar seeding details correctly in NPCI
    Adhaar number :[protected]
    latest status : PUNJAB NATIONAL BANK
    Account number : [protected]
    mail.id: [protected]@gmail.com
    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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      S
      Samreensamy
      Oct 4, 2022
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      I didn't get my scholarship because of NPCI mapping with inactive account
      I want my scholarship for my upcoming fees

      My HDFC bank account is inactive but link with NPCI
      and now, I link npci with my active account
      But in npci mapping status is showing Seeded with HDFC but In-active
      Everytime i checked it but it is only Showing HDFC Seeded but In-active and 2 months back i link with Canara Bank Running account and its not showing in NPCI mapping status
      Please Help me
      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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        S
        Samreensamy
        Sep 29, 2022
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        My Aadhar card seeded with both active and inactive account

        But in NPCI mapper showing Seeded with inactive account
        Please Help me to resolve this problem and Kindly request you NPCI mapping status with Canara Bank active account

        Let me know ASAP

        Please Help me
        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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          D
          Divyansh Yadav@26
          from NEW DELHI, Delhi
          Sep 25, 2022
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          Address: 133T/FLOOR TF-4 NORTH SIDE BEGUMPUR,NEW DELHI NEAR CGHS DISPENCARY,DELHI

          I have ordered on app and sometimes and upi does not working in the evening and whole night specially. i have loose my money in it...for not giving my payment on food order recently. When our govt is running campaigns for digital payment mode for more accountability and transparency, we - the consumers facing issues by following it.
          i want an assurance for working it in a batter and i want my refund, repair and the loss of bearing mental agony due to order and being hungry for this issue.
          i have recently lost Rs.251 and my time and hunger ...due to my recent swiggy order #[protected]...and I am facing issues with it...
          National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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            S
            Sarat Reddy
            Sep 21, 2022
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            Address: Yendada Junction, Visakhapatnam, Andhra Pradesh.

            Date of Incident 12/Aug/2022 Time 09:46:35

            I intended to buy helmet from merchant and paid 400/- via phonepe scan option provided by merchant, but he did not receive the payment and the same amount of 400/- was debited from my account

            Transaction ID T2208120946308355971526
            UTR:[protected]

            Resolution: Request to refund
            National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
            Sep 27, 2022
            Updated by Sarat Reddy
            No update status on the complaint given 5 days ago
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              A
              Akshayakumar kodakeri
              from Bengaluru, Karnataka
              Sep 21, 2022
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              Address: bengaluru

              Sir
              i am Akshaya kumar my 1 st bank account in sbi kustagi branch
              account number-[protected] this account number linked aadhar mapping done then this account is closed and i linked another bank account in hdfc it is not linked because of my last account number linked aadhar number sbi do not matched IIN number it create problem for last 4 month .
              Sbi say do not the IIN ( issuer identification number) they do not helped and i also completed in Sbi online and
              Hdfc bank employer say to me the last aadhar mapping do bank SBI IIN is required they do not tell and also not given any information related they say do no aadhar mapping and IIN number, please help me iam out side town worked in bengaluru
              National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                M
                Manish mirror
                Sep 20, 2022
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                Dear sir/ madam
                This is to inform you that i manish gupta has made a payment of rs 13965/- to my merchants acc ie simpl technologies on 4th of sept 2022 via google pay. The payment was successful and the ammount got deducted from my sbi bank account no [protected] ifsc code SBIN0061322 rohini sector 15 branch delhi.
                But the payment was not credited to the merchants account nor it has been refunded back. Upi transaction id is[protected] and the bank reference id is[protected].
                I talked to customer care of g pay they told me to approach bank for chargeback as we are only the payment platform. And when I reached bank they told it is the responsibility of the g pay. Now sir i m. The only sufferer which is impacting my records in my mervhants end.
                I m suffering from the last 15 days and from. Nowhere I can find the appropriate result.
                Kindly help me in this matter by refunding my money back to my account.
                Thanks and regards
                Manish gupta
                [protected]
                National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                  S
                  ShivamDogaya
                  Sep 14, 2022
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                  Its Urgent!!!
                  My aadhar is seeded to punjab national bank but it is showing seeded with my previous bank that is state bank of india.please update the correct status on npci mapper
                  Details to which it is showing seeded:
                  Bank:STATE BANK OF INDIA
                  Acc no:[protected]
                  Aadhar no:[protected]

                  Details to which it should be upfated on npci:
                  Bank:PUNJAB NATIONAL BANK
                  Acc no:[protected]
                  Aadhar no:[protected]

                  Please help
                  National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                    B
                    Basanti Kumari 71
                    Sep 14, 2022
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                    Address: Gumla

                    I am a student of B.ed and I don't have get scholarship money because my aadhar number is not linked with my bank account while bank told me that my aadhar is linked with my bank account. So where is the problem, who is responsible for this. You are the reason for my pending scholarship. Please do your job sincerely and npci seeding my aadhar number with my bank account.
                    I will always greatfull to you for this work.

                    Thank you
                    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                      Z
                      zuber ur rehman
                      Sep 13, 2022
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                      Address: house no 40 ward no 11 raisen road sultanur

                      Dear sir mam
                      namaskar mera nam zuber ur rehman he aur mera khata airtel payment
                      bank me he mere dwara 08/08/2022 ko aeps ke madhyam se 7500 rs ka withdrow kiya tha jo ki mere khate se amount ko kat liya gya par retailer ke wallet me amount ko nahi dala gaya aaj 1 mahine se jyada ka samay ho gaya lekin mere khate me pese refund nahi kiye gaye he me ko refund kab tak milega bataye kirpa hogi
                      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                        R
                        Raju Kumar Laskar
                        Sep 12, 2022
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                        Address: Niz narikali ,kampur, nagaon,assam
                        Website: Ncpi

                        Sir I Raju kumar laskar is aadhar seeding in state bank of india but not show in aadhar service status, My aadhar no[protected], SBI A/C no [protected], IFSC SBIN0011608, Mobile [protected].Aadhar service is show my former paytm payment bank which is inactive, please help me so that aadhar service shoes state bank of India.
                        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                          S
                          Suri Ankata
                          Sep 10, 2022
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                          My aadhar number[protected] NPCI link with bank of baroda in 2018. I want to delink my aadhar with this bank and NPCI link with state bank of india account. I was delinked my aadhar with bank of baroda and link with state bank of india account on 25/08/2022 it now the linking process is not complete. So please NPCI with my state bank of india account.
                          National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                            A
                            anwar ali qureshi
                            Sep 7, 2022
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                            Address: Mohalla Ganj Qureshiyan Aonla

                            सेवा में
                            श्रीमान शाखा प्रबंधक
                            भारतीय स्टेट बैंक /एक्सिस बैंक शाखा आंवला जिला बरेली
                            महोदय
                            निवेदन
                            इस प्रकार है कि प्रार्थी का खाता एक्सिस बैंक शाखा आंवला में खुला है जिसका खाता संख्या [protected] है प्रार्थी अपने खाता से दिनांक 22/08/2022 को फोनप से ₹8900 मोबाइल संख्या [protected] पर ट्रांसफर कर रहा था जोकि उक्त रकम दिए गए नंबर पर ना पहुंच कर गलत खाता संख्या [protected] पर पहुंच गई है जोकि जोहरा बेगम W/O अशरफ के नाम से है और यह खाता भारतीय स्टेट बैंक शाखा आंवला का है जहरा के खाता पर मेरा उक्त मोबाइल नंबर अंकित कर दिया है जो कि गलत है
                            बैंक की इस गलती से मेरी रकम मेरे
                            उक्त गलत खाते में पहुंच गई है जिसकी शिकायत मेरे द्वारा 22/08/ 2022 को शाखा प्रबंधक भारतीय स्टेट बैंक शाखा आंवला एवं एक्सिस बैंक शाखा आंवला से की जा चुकी है परंतु किसी प्रकार का किसी भी शाखा से कोई निदान नहीं हो पाया है बार-बार भारतीय स्टेट बैंक चक्कर लगाने पर शाखा प्रबंधक द्वारा आज दिनांक 02/09/2022 को यह कहकर टरका दिया गया के हम इसमें कुछ नहीं कर सकते
                            अतः श्रीमान जी से अनुरोध है कि उक्त गलत खाते में पहुंच गए रकम को मेरे एक्सिस बैंक खाता संख्या[protected] में वापस करने की कृपा करें एवं जहरा के खाते से मेरा मोबाइल नंबर हटाने की कृपा करें ताकि पुणे भर्ती ना हो सके धन्यवाद
                            National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                              S
                              shivam___dogaya
                              Aug 30, 2022
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                              Hi sir my name is shivam, I have submitted adhaar card linking in bank and adhaar is seeded in my bank account, but the NPCI status wrongly showing with details of mapped to previous bank details (State bank of india).
                              previous bank details:
                              Bank:STATE BANK OF INDIA
                              account number:[protected]

                              kindly update latest aadhar seeding details correctly in NPCI
                              kindly update latest status : PUNJAB NATIONAL BANK,
                              Account number :[protected]
                              Adhaar number :[protected], So please update my account in NPCI. Thank u sir

                              mail.id: [protected]@gmail.com
                              National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                              Aug 31, 2022
                              Updated by shivam___dogaya
                              Kindly resolve iys urgent
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                                S
                                shivam___dogaya
                                Aug 30, 2022
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                                Urgent!!

                                i contact my home branch and told them to deseed my addhar from my account..they are now saying that they have already deseed it from all places in bank and they cant do anything now.But it is still showing linked with that account only on NPCI.
                                please look into the this as fast as possible
                                bank name:State bank of india
                                IFSC CODE:SBIN0007138
                                Acc no:[protected]
                                branch:SANAWAD(M.P)
                                National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                                Aug 31, 2022
                                Updated by shivam___dogaya
                                Kindly resolve please its urgent!!
                                Sep 01, 2022
                                Updated by shivam___dogaya
                                Aadhar Number:[protected]
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                                  RONY KING
                                  Aug 28, 2022
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                                  Address: RAJASTTHAN HANUMANGARH DISTT.
                                  Website: BHADRARAJASTHAN

                                  I Had done UPI transaction of 05/07/2022 RUPEES 20000 through Paytm Upi app, my transaction got success and money deducted 20000 from my account. But it is not credited to beneficiary account, what is the status of my money deducted and when will I get reverse of my money?Upi Reference No. :[protected]Date Of Transfer 05/07/2022 Send er Accout Numner Punjab National Bank :- [protected] Name Of Ac. ManishaMy Deduct Account Number From Sbi Ac.:- [protected]More than 40 days. Where is My Money Either get my money refunded or deposit it in his accountPlease Solutions this Payment of 20000 Rupess Im very sad 40 dayes
                                  National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                                  Aug 28, 2022
                                  Updated by RONY KING
                                  I Had done UPI transaction of 05/07/2022 RUPEES 20000 through Paytm Upi app, my transaction got success and money deducted 20000 from my account. But it is not credited to beneficiary account, what is the status of my money deducted and when will I get reverse of my money?Upi Reference No. :[protected]Date Of Transfer 05/07/2022 Send er Accout Numner Punjab National Bank :- [protected] Name Of Ac. ManishaMy Deduct Account Number From Sbi Ac.:- [protected]More than 40 days. Where is My Money Either get my money refunded or deposit it in his accountPlease Solutions this Payment of 20000 Rupess Im very sad 40 dayes
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                                    Bhavesh Gayri
                                    Aug 27, 2022
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                                    Address: AWARDA JHADOL, Godana, Godana

                                    Sir/ma'am

                                    me ek pnb Bank ka CSP chalata hu mere yaha par customers ke account se 20 rruprrupees cut raha hai vo kis baat ka cut raha hai esa hoga to customer CSP par nahi ayega
                                    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                                      S
                                      Sarod98
                                      from Kolkata, West Bengal
                                      Aug 25, 2022
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                                      Respected sir/madam,
                                      I am Sarod Roy a customer of Hindustan Petroleum Gas since a long time(Consumer Number - 606870). I want to draw your kind attention to the fact that previously I had a zero balance savings account in earstwhile Allahabad Bank, which I had linked with my lpg connection but when I went to my Bank to get a new cheque book they told me That as I had opened that savings account in the age of approx 12 years and as it's a zero balance savings account I can't get a new cheque book so they suggested me to close the savings account (zero balance) and transfer the balance amount to a normal savings bank account, so then I agreed with them and opened a new savings account( S.B. Account No. - [protected] ; IFS Code - IDIB000K742) when I became an adult and linked it with my aadhar card (DBTL). But the problem was after the merger of Allahabad Bank with Indian Bank the service of the branch became very unsatisfactory to me. So I told my H.P. Gas dealer that I want to get my lpg subsidy to my Bank of Baroda SB Account they told me that first I have to close my Indian Bank savings account first only then I can get my Bank of Baroda SB Account linked with my Aadhaar Card, so after that I have already closed my savings account in Indian Bank on 20/8/22 and withdrawn the remaining amount there. After that I have already submitted aadhar linking form to my Bank of Baroda SB Account (as my H.P. Gas dealer told me to do) but till now my aadhaar card is now seeded with my closed savings account in Indian bank. So sir/madam I can't change the linked sb account in the N.P.C.I. server through my Bank of Baroda branch.
                                      My Bank of Baroda SB Account Number is [protected]
                                      IFS Code - BARB0SHAMBA.
                                      For your kind perusal I have enclosed herewith copy of my Aadhaar card and copy of cancelled cheque of my Bank of Baroda SB Account and my copy of HP. Gas L.P.G. Subscription Voucher, please help sir I am suffering and wondering to both the banks from approx 2 years ago please help me as early as possible.
                                      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                                      Please help me I am suffering in this problem for a long tim
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                                        Shrajal Gangrade
                                        Aug 23, 2022
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                                        This is with reference to compliant received by us through OBO Bhopal, vide CMS Complaint No. N[protected] regarding your concern pertaining to inability to transact through your Airtel Payments Bank account number [protected].
                                        please unblock my Airtel payments bank transaction
                                        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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