National Payments Corporation of India [NPCI]
National Payments Corporation of India
Customer satisfaction rating: 9%
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3891
COMPLAINTS
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National Payments Corporation of India [NPCI] Customer Care

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Address
C-9, 8th Floor, RBI Premises, Bandra-Kurla Complex, Bandra (East)
Mumbai
Mumbai City District
Maharashtra
India - 400051

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
2486
down
934

Fax:
Fax:
+91 22 2657 1001  
+91 44 2815 2815  
+91 22 4050 8650  

Additional info
Offices

Chennai Office
National Payments Corporation of India
8th Level, VBC Solitaire, 47 & 49 Bazullah Road, T. Nagar, Chennai - 600 017

Goregaon Office (Mumbai)
National Payments Corporation of India
13th Floor, R- Tech 2, South Side, Nirlon Knowledge Park, Off Western Express Highway, Goregaon(E), Mumbai-400063

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Customer satisfaction rating
Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
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9%
Complaints
3891
Pending
0
Resolved
333
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

National Payments Corporation of India [NPCI] Complaints & Reviews

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I'm HPCL consumer of Shree Renuka Gas Agency Con no. 623350 Ashok Shinde. My Aadhar was seeded by Gas agency on 14.11.2013...
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Sir my name is vadyaru subramanyam i have sb account in state of ap chittoor dist puttur mandal canara bank ifsc code :cnrb0006610...
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I received a call on my mobile and say that you have win covid 19 prime minister relief fund prize .They say that you type...
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Dear sir,
My refund of Rs. 371 is not back in my account since 26 december 2020 over Amazon app.My order no.[protected].Please...
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Dear Sir/Mam,
This is to bring to your notice about an online fraud that I encountered recently. I had put up an ad...
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Respected sir/mam, I received a message that special offer from flipcard is going on for next few minutes I can buy laptop...
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Date:16/05/2021
To,
National Payments Corporation of India
Sub – Reversal of funds due to fraud/suspicious...
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I have made two transaction of Rs. 292 to local shopkeeper related to groceries purchase via bhim scan and pay. But the amount...
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I had made a payment through the UPI app Google pay in Decemeber 2020 of Rs. 25, 000/-. while making the payment by mistakenly the last two digits of the account number got interchanged and the payment was credited to the wrong account number. I have already raised complaint with the UPI app and they replied that I will have to complain to the bank. I have already made a complaint to both banks i.e. the bank where i hold account and the bank where the amount has been wrongly credited but from the month of January 2021 still the problem is not resolved
May 12, 2021

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National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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    I want to complain about a bank transaction that took place on phone pe 6 days ago.My number is linked with one account only...
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    I am Biswanath Bera, I have made two no of wrong transaction on BHIM app through UPI, on[protected]Transaction ID[protected],...
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    I applied for najara tech ipo 14313 rupee blocked on date 17march2021 but I don't received ipo share allotment and my blocked fund not unblocked yet date 12 may 2021
    I don
    I don
    I don
    May 11, 2021

    Complaint Status

    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
    May 11, 2021
    Updated by Faruqk2
    I apply for ipo from zerodha app.Aplication no WO[protected]
    May 11, 2021
    Updated by Faruqk2
    My account no in sbi bank [protected]
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      Fraud Rs 33750 Activa 5g - Army Transport Cargo. They provided all the details, Fake ID fake shipment details of the bike from Mumbai along with location and before reaching to the destination asked for money to pay.
      Fraud/Army Transport Cargo/ Activa 5g - Rs 33750
      Fraud/Army Transport Cargo/ Activa 5g - Rs 33750
      Fraud/Army Transport Cargo/ Activa 5g - Rs 33750
      Fraud/Army Transport Cargo/ Activa 5g - Rs 33750
      Fraud/Army Transport Cargo/ Activa 5g - Rs 33750
      Fraud/Army Transport Cargo/ Activa 5g - Rs 33750
      Fraud/Army Transport Cargo/ Activa 5g - Rs 33750
      Fraud/Army Transport Cargo/ Activa 5g - Rs 33750
      May 11, 2021

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      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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        As informed to bank by mistaken we transferred Rs. 1500/- to this wrong account [protected] instead of this account [protected]. Please arrange to stop the transaction in wrong account [protected] and transfer the amount in correct no. this [protected].

        If the txn I'd will be changed, please inform to us.
        I am complaining about credited in wrong account
        May 11, 2021

        Complaint Status

        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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          MD SHAHID ALI A/C [protected]
          UTR[protected] AMOUNT 25000/
          UTR[protected] AMOUNY 5000/ DATE 12/04/2021...
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          Dear sir, I would like to inform that I received a call from an unknown person regarding winning a voltas A C. 2 Ton 5 star...
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          I ordered a laptop from flipkart. On 3rd of May 2021, it had to be delivered. The delivery guy (from delhivery) sent me a...
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          Sir I had two grounds of 30, 000 and 20000 on March 25, in the option of choosing the bank, the bank of Baroda was made to...
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          I Have a Bank Account In Kotak Mahindra Bank From 2018 & I don't Have Account In Union Bank Of India But When I Check Aadhar Bank Linking Status From Uidai Its Linking With Union Bank Of India..I want to Resolve My Problem As Soon As possible
          Aadhar Bank Linking shows Wrong
          May 07, 2021

          Complaint Status

          National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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            I lost my ₹99629 from my paytm because a fraud call... Please help me
            His contact no that he use to call me is [protected] and [protected]
            I have rhe transition photo help me as soon as possible...
            Fraud money transfer
            Fraud money transfer
            May 07, 2021

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            National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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