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National Payments Corporation of India [NPCI] Complaints & Reviews

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Updated: Apr 1, 2025
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National Payments Corporation of India [NPCI] reviews & complaints page 78

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A
from Rusera, Bihar
Jan 31, 2019
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This is UPI ID by which money is sent. Money deducted from sender bank on 24/01/2019 at 7:29 pm but didn't receive by receiver bank yet. UPI reference id[protected]. The money transfer to this UPI [protected]@ybl. The money is transferred by an Paytm KYC officer in Guwahati.
Kindly look into my matter and help me out.
You can give me update on my mail Id which is- abhijeet.[protected]@gmail.com
Sir I am very much in need kindly go through my situation and help me out.
Thanking you.
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    The Tech Brat
    from Gurgaon, Haryana
    Jan 31, 2019
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    payment debited from account but not credited to beneficiary

    Address: New Delhi, Delhi

    Hi
    This is with regard to the complaint for 3719 amount debited to pay to merchant
    I intiated the transaction via google pay and paid the amount through bharat qr as billdesk gateway
    Payment got deducted but the website showed "transaction not done"
    This transaction was done on 22nd jan 2019
    This payment is pending with npci as of now and has never reached the merchant
    Please reverse the amount...
    +1 photos
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    M
    MKmayank25
    from Imphal, Manipur
    Jan 31, 2019
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    Hello sir,
    My name is mayank khairwar. Sir i transferr the amount 2000/- on 6th jan 2019 but my money is not recive a reciver. Show me a transection is completed and successful but money is not recive a reciver after complaining a tezz he say money is deposit in under 3 day but not recive after that say money recive after 7 day but not recive and npci say money is deposit but money is not recive me please help me and please note my fir about google pay he is not help me and haresh me.
    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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      U
      Umesh Kumar Vishwakarma
      from Mumbai, Maharashtra
      Jan 31, 2019
      Resolved
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      Resolved

      Address: Bharuch, Gujarat, 393010

      Dear sir
      My name is umesh kumar r vishwakarma. I am customer of sbi my account no [protected] ifsc code sbin0014990. I transfer the fund rs.18120/- by inb imps/p2a/[protected]/*479barb ua[protected]moaaygzct2 on 17/12/2018 trans account no. [protected] it is wrong transaction. Correct account on is [protected] amount wrongly transfer to a/c no [protected] instead of a/c no [protected]. Account of bank of baroda
      Kindly revert the amount to my account no - [protected].

      Your grateful
      Umesh kumar r vishwakarma
      +1 photos
      Feb 5, 2019
      Complaint marked as Resolved 
      [email protected] Mobile number 9428443015
      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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        B
        Bhavik Jinjala
        from Surat, Gujarat
        Jan 30, 2019
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        Address: Surat, Gujarat

        Respected sir / madam,

        I am Bhavik Bholabhai Jinjala I am a bonafide student of computer engineering (1st year) in S.C.E.T college, Surat, Gujarat

        I am an eligible candidate for scholarship under mukhyamantri yuva swavalamban yojana (Mysy). I have filled the online form and verified the same at mysy helpdesk. I have received sms from mysy ., in which it was mentioned that i need to link my aadhar card with my bank account (Dena) to receive the scholarship. I have linked my aadhar card with my bank account . I have got the confirmation from the bank that my aadhar card is linked with bank account.

        But due to some error, the aadhar – bank link status is showing incomplete on the uidai website. And due to this the scholarship is not being processed.

        With this background, i urge you to look into the matter and help me solve the issue.
        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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          D
          devasena m
          from Chidambaram, Tamil Nadu
          Jan 30, 2019
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          Lpg subsidy failed kindly provide your aadhaar details to the bank and the distributor as well. This is the message i receive whenever a refill is delivered. I have submitted all the details to both the parties but my aadhaar linking status is found to be inactive. I am at a loss as who is actually responsible to set right this problem. When i went to the bank they said my aadhaar is actve in their data base. When i approached the distributor they say the bank is to solve the problem. By these answers i the customer is put to severe hardship. Hence i request you to directly talk to tha bank and the distributor so that my aadhhar will be made active in npci database. By your act only my lpg subsidy will be credted to my bank account. Expecting satisfactory reply from your npci
          National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
          NPCI linking problem
          My moeny was debited in Rong root
          Transaction successful but not receive balance

          lpg subsidy failed though I have submitted aadhaar details - Comment #3337909 - Image #0
          I send money by the Bhim app from[protected] RS 10000another account but the ac in which the money wassend was not reached. Transection id[protected]. Please my RS 10000 back my SBI ac no [protected].
          Jagruti Vaghela's reply, Jan 25, 2019
          Hhb
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            D
            ddnaik76
            from Sinor, Gujarat
            Jan 30, 2019
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            Address: Navsari, Gujarat, 396424

            Respected sir / madam,

            I, maitri dharmeshkumar naik, am a bonafide student of b. Pharma (1st year) in maliba collagebardoli, gujarat.

            I am an eligible candidate for scholarship under mukhyamantri yuva swavalamban yojana (Mysy). I have filled the online form and verified the same at mysy helpdesk. I have received sms from mysy on 7th dec, 2018, in which it was mentioned that i need to link my aadhar card with my bank account (Sbi) to receive the scholarship. I have linked my aadhar card with my bank account on 7th jan 2019. I have got the confirmation from the bank that my aadhar card is linked with bank account.

            But due to some error, the aadhar – bank link status is showing incomplete on the uidai website. And due to this the scholarship is not being processed.

            With this background, i urge you to look into the matter and help me solve the issue.
            National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
            Jan 30, 2019
            Updated by ddnaik76
            Name : MAITRI DHARMESHKUMAR NAIK
            Bank Account No : [[protected]],
            IFSC Code SBIN008070,
            Aadhaar [[protected]]
            Feb 08, 2019
            Updated by ddnaik76
            not linked my account with npci.please help.
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              A
              amanshannu18
              from Delhi, Delhi
              Jan 30, 2019
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              Address: 800014

              Dear team of npci (National payment corporation of india)
              I am aman raj shrivastava. I made a transactions of rupees 11000 (Eleven thousand) on date - 20/01/2019 to state bank of india via bhim app. But its fail and rupees 11000 deducted from my account of corporation bank.
              I raise a complaint via bhim app but got no any responses, so sir i requested for you please solve the problem and refound my deducted amount as soon as possible.

              Details :-
              Phone number - [protected]
              Transaction id[protected]
              Time - 07:23:55 am
              Date - 20/01/2019
              My bank details :- corporation bank (A/c - [protected])
              Transactions bank details:- state bank of india (A/c - [protected])
              National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                Samiddha Chakrabarti
                from Baddi, Himachal Pradesh
                Jan 30, 2019
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                Address: 799250

                Sir i am samiddha chakrabarti. I have an "united bank of india" account. I have also registered my mobile no with the bank account. But i can't use ussd net banking service on any mobile. It seems me that invalid mmi code or connection problem. So fix the problem.

                Bank account no:[protected]
                Ifsc:- utbi0dhn951
                Email id:- [protected]@gmail.com
                Mobile no:- [protected]
                Mobile operator:- idea
                +1 photos
                National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                Sir, 22 January 2019, I transfered 10, 000 rupees from my Paytm peyment bank to an SBI ACCOUNT BY USING phonepe UPI(upi reference id ..the amount is credited on the receiver account
                But reversed immediately..but the same not credited to my account till now..

                So pls resolve the issue asap

                ussd net banking - Comment #3337843 - Image #0
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                  L
                  Loveupneja
                  from Bhogpur, Punjab
                  Jan 29, 2019
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                  Address: Fazilka, Punjab, 152123

                  On 7 th of jan i had transferred 14000 rs from google pay [protected]@okhdfcbank to state bank of india account no. [protected] firstly showed the txn processing so i wait for 3 days after three days it's showing successful but still amount is not credited not my sender account or nor receiver account so where is my money today 20 days is completed but still amount is not credited.. Upi Transaction ID[protected] please check problem
                  +1 photos
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                    M
                    Madhur Singh Kushwah
                    from Korba, Chhattisgarh
                    Jan 29, 2019
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                    My aadhar card and bank account with punjab national bank already been linked by the bank and distributor ratnesh gas agency indore. District indore madhya pradesh hp gas consumor no.609023 for the refill booking received november18 gas subsidy is not received till date. Please do action at an early date. Bank account updated on change on 01.01.2019 with aadhar card.
                    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                    Jan 29, 2019
                    Updated by Madhur Singh Kushwah
                    Gas subsidy for the month of November 2018 refill not received to the bank account till date to the changed Punjab national bank . MADHUR SINGH KUSHWAH UP GAS CONS. NO.609023 MOB.NO.[protected]
                    Sir,
                    on 22nd jan 2019 my transaction is pending. Rs.9000/-
                    mob:[protected]
                    bank: bank of india

                    Regards
                    sibanand sahoo

                    gas subsidy to hp gas consumer no.609023 - Comment #3336049 - Image #0
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                      A
                      Aliasgar Murshid
                      from Lalsot, Rajasthan
                      Jan 29, 2019
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                      Address: 327024

                      Baharat petroleum lpg gas cylinder subsidy not receiving in my account.. I went to bank they told me to go to agency of gas i went there they told me that npci status is not active... My bank delink my another and linked again after that it's been 7 days... I again call the customer care they told me that you should go to your gas agency this is really confusing
                      +1 photos
                      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                      My payment do not want
                      transaction ID[protected]
                      date 3 january 2019
                      time 9:11:49

                      lpg/subsidy not receiving in my bank account - Comment #3336036 - Image #0
                      Consumer number:622646
                      Consumer status :active
                      Respected sir,
                      I have not received my subsidy amount for past year 2016 and 2017 (from fourth month of 2016 to third month of 2017).So I request you to look upon this topic.
                      Name. :Pushpendar kumar.S.
                      Dist. :Madurai
                      Date. :22/1/2019
                      I did a transaction of 2000 rupees through paytm UPI... Airtel Payment bank is linked with my paytm UPI... Payment was successful bt money is not credited to my bank account... My Airtel Payment bank account is [protected]..my sbi account is [protected]...upi reference I'd is[protected] and transaction I'd is [protected]

                      lpg/subsidy not receiving in my bank account - Comment #3336398 - Image #0
                      lpg/subsidy not receiving in my bank account - Comment #3336398 - Image #1
                      lpg/subsidy not receiving in my bank account - Comment #3336398 - Image #2
                      NPCI linking problem
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                        H
                        Hits2304
                        from Mumbai, Maharashtra
                        Jan 29, 2019
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                        Address: 385535

                        I am having lpg connection with hp gas with lpgid (631698), currently my subsidy is linking to sbi with account no: ([protected]), since i am not using this account past 4 years its went to negative balance. So my subsidy amount is crediting in this bank, so i am unable to get my subsidy amount, so i want to link my sunsidy for uco bank with account no. ([protected]). I submitted form 2 in uco bank even though link is not happen to my uco bank account.

                        Please help me on linking the subsidy for my uco bank account...
                        Ifsc - ucba0000108
                        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                        Feb 02, 2019
                        Updated by Hits2304
                        Still it has not been resolved. Pls look into the matter and solve as soon as possible .
                        Feb 12, 2019
                        Updated by Hits2304
                        There are no response from NPCI
                        My previous bank (Sbi)closed for 1 and half years. now new a/c opened for the two months. Bank of India A/c No. [protected]. my Aadhaar linked to bank by submitted Aadhaar no.[protected] on 24.1.2018. So for i have no LPG Subsidy. bank told already linked.
                        NPCI linking problem
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                          A
                          Arunkumarmallik
                          Jan 28, 2019
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                          Address: Ludhiana, Punjab, 141010

                          On dated 10/01/2019
                          UPI reference no[protected]
                          Through [protected]@paytm
                          5000₹ amount transferred in my account ([protected]-allahabad bank) to another account ([protected]- bank of India - Bimal Kumar Das).
                          I had done typing mistake in account no in last digit 6 instead of 5.( [protected]- Bimal Kumar Das).
                          Account holder name written ok but account no wrong.Hence my transaction had gone wrong account.
                          It is urgent.
                          Please take action to cancellation this transaction and reversal to my account.
                          Thanks
                          +2 photos
                          National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                          Jan 28, 2019
                          Updated by Arunkumarmallik
                          Earlier I had complaint . today repeated complaint .but no any response in your side .5000₹ money transferred in wrong account.please take action to reversal the amount in my account.
                          UPI reference no .[protected]
                          [protected]@paytm

                          Upi ka duara bank of broda sa date - 22.01.19 time-02:05pm 15000 ka hdfc bank ma transfer kiya tha jo paisa pending ho gaya abhi tak mera account ma creadit nahi hua hai

                          cancellation and recovery the amount 5000 due to wrong account money transfer. - Comment #3336225 - Image #0
                          Rajnish kr's reply, Jan 26, 2019
                          Upi ka duara bank of broda sa date - 22.01.19 time-02:05pm 15000 ka hdfc bank ma transfer kiya tha jo paisa pending ho gaya abhi tak mera account ma creadit nahi hua hai
                          Hi sir my mother name is Chennamma I have submitted adhaar card in bank and adhaar is updated in my bank account but the NPCI status is still inactive. I have bank account in bank : SBI Bank, Account number : [[protected]], Ifsc code : SBIN0010108, Adhaar number :[[protected]]. So please update my account in NPCI. Thank u sir

                          cancellation and recovery the amount 5000 due to wrong account money transfer. - Comment #3336263 - Image #0
                          mcmms's reply, Jan 25, 2019
                          Hi sir my mother name is Chennamma I have submitted adhaar card in bank and adhaar is updated in my bank account but the NPCI status is still inactive. I have bank account in bank : SBI Bank, Account number : [64023779367], Ifsc code : SBIN0010108, Adhaar number :[902052745707]. So please update my account in NPCI. Thank u sir
                          I done transaction of 5000 rs on dated 20 jan but it was in pending.after 3 days it was successful but in reciver bank money not credited.

                          cancellation and recovery the amount 5000 due to wrong account money transfer. - Comment #3336265 - Image #0
                          I am using debit card for booking IRCTC ticket of Rs260 on 21/01/2018. As per RBI circular no service charges for debit card transaction up to one lakh.

                          Regards
                          D N Singh
                          CARD 652211xxxxxx2419
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                            R
                            realboy
                            from Noida, Uttar Pradesh
                            Jan 28, 2019
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                            Address: New Delhi, Delhi, 110020

                            Dear team NPCI,
                            I am Mr.Ashok Kumar I made a transaction of rupees 5500. On 25/01/2019 To Kotak Mahindra Bank . Through Bhim upi it's success amount is deducted from my SBI account but not credited to Beneficiary account. I raise a complaint via Bhim but got no response.i also called to customer executive.please solve the issue as soon as possible.
                            Details
                            Name - ASHOK KUMAR
                            Transaction I'd - SBA[protected]
                            Date - 25/01/2019
                            My bank - STATE BANK OF INDIA
                            Transaction with KOTAK MAHINDRA BANK
                            MO - [protected]
                            +1 photos
                            National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                            Hi, I have done a recharge my jio no.of Rs. 349 on 22.01.2019 at 1.43 pm via(Upi) Bhim app of Rs. 349, as Amount dudcuted from my Sbi account but recharge was not done. Bhim transaction id was[protected]. Please make relevant action so I can get my money back.

                            pending transaction - Comment #3336296 - Image #0
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                              M
                              Monu ji
                              from Reoti, Bihar
                              Jan 28, 2019
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                              Dear sir..
                              I am Mr.vedprakash tiwari
                              I made a transition of Rs.11050 on 07/01/2019 to SBI bank via BHIM App.But its pending and Rs. 11050 deducted from my hdfc account.
                              I raise a complaint via BHIM app but got response. payment is not done and status is show successfully on my BHIM UPI app accunt statement.

                              Please solve the problem as soon possible.

                              Details:

                              Phone no: [protected]
                              Txn no :[protected]
                              Time : 10:48:46
                              Date : 07/01/2019
                              My Bank : HDFC BANK
                              IFSC-HDFC0004240
                              Account no. [protected]

                              For Beneficiary Name- saluja yatayat agency
                              Bank- SBI godha colony branch indore
                              IFSC- SBIN0003663
                              Beneficary Account no-[protected]
                              AMOUNT -11050
                              +1 photos
                              National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                                G
                                Ghanshyamsb
                                from Mumbai, Maharashtra
                                Jan 28, 2019
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                                Address: Yavatmal, Maharashtra, 91

                                Respected sir/madam

                                My bank not maping on npci. My aadhar link to my bank account and also i was submitted npci aadhar consent form to the bank. But aadhar inactive in npci. I am unable to receive lndangas subsidy. Please activate it.

                                Thanking you

                                Account no.. Secure

                                Aadhar no... Secure
                                Bank.. Central bank of india
                                Ifsc code.. Cbin0282925
                                National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                                Jan 28, 2019
                                Updated by Ghanshyamsb
                                Name...Ghanshyam Suresh Bakade
                                Jan 28, 2019
                                Updated by Ghanshyamsb
                                Name...Ghanshyam Suresh Bakade
                                Jan 28, 2019
                                Updated by Ghanshyamsb
                                Account no..3719226
                                I had sent my friend to 2000 rupees in paytm.
                                Went by my side but he did not reach my friend.

                                aadhar inactive in npci mapping - Comment #3336065 - Image #0
                                Ajeet8789's reply, Jan 28, 2019
                                My money in not refund
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                                  M
                                  Mayur Wanjari
                                  from Roha, Maharashtra
                                  Jan 28, 2019
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                                  Address: Nagpur, Maharashtra, 441302

                                  Dear sir,
                                  My aadhar card is link with Central bank of India and i have aadhar-bank linking recipt of bank but uidai and mahadbt online site show airtel payments bank inactive account so i want to correct it. And update my correct aadhar-bank status on uidai and mahadbt . and I have linked adhaar card no with multiple accounts.
                                  Please update my aadhar-bank link status
                                  As soon as possible because i want to fill scholarship form and i need this aadhar-bank link status correction for it.
                                  Aaadhar no[protected]
                                  +1 photos
                                  National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                                    nksingh2kin
                                    from Gurgaon, Haryana
                                    Jan 28, 2019
                                    Resolved
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                                    Resolved

                                    Address: Faridabad, Haryana, 121002

                                    Sir
                                    on[protected] my bank account is showing the below mentioned txn stmt, which I did not initiate ... txn. amount worth Rs. 1000/- has been deducted from my sbi a/c no[protected]IFSC code SBIN0016537) and where the money has gone is not known to me ..below txn statement is only visible in my statement.

                                    25-Jan[protected]Jan-2019) TO TRANSFER
                                    UPI/REV/[protected] 1, 000.00

                                    it seems to that above txn is a parallel txn fired with along-with my another Rs. 1000/- UPI transaction.
                                    please do the needful for rectification of the said problem and refund of my deducted Rs. 1000 amount.

                                    Regards
                                    Bindu Singh
                                    mob no - [protected]

                                    I also sent below complaint to my concerned bank

                                    Sir...
                                    My bank a/c[protected]IFSC code SBIN0016537) has been debited vide upi transaction detailed below and this transaction was initiated from banks end. Snapshot of bank statement is attached for your reference where the problematic transaction has been circled with red color.Please refund my debited amount worth RS. 1000/-
                                    Regards
                                    Bindu Singh
                                    +1 photos
                                    Feb 6, 2019
                                    Complaint marked as Resolved 
                                    Fund of Rs. 1000/- credited to SBI account from where reversal was generated.. this happened when I raised the complaint to [email protected]
                                    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                                      M
                                      Monu ji
                                      from Reoti, Bihar
                                      Jan 28, 2019
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                                      Dear sir
                                      Rs.11050.00 has been debited on 07-01-19.MY UPI transaction reference number is[protected].
                                      But payment is not done and status is show successfully on my BHIM app.

                                      Name - vedprakash tiwari
                                      Bank- HDFC
                                      IFSC-HDFC0004240
                                      Account no. [protected]

                                      For Beneficiary Name- saluja yatayat agency
                                      Bank- SBI godha colony branch indore
                                      IFSC- SBIN0003663
                                      Beneficary Account no-[protected]
                                      +1 photos
                                      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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