National Payments Corporation of India [NPCI] — aeps transaction failed

Address:

at post hatnoor tq kannad dist aurangabad, 431103

R/s/m i have Adhar AEPS transaction as on 25/10/2019 form IDFC Micro ATM
my account amount debited but transaction was failed i have complaint in idfc micro atm coustomer care as on 31/10/219 but my ammount not refund till date so please sir help me.

my name Jyoti Sahebrao Gaikwad
Account Number : [protected]
Bank Name : Punjab Natinoal Bank
Transaction date : 25/10/2019
transaction ammount : 2500
my mobile number : [protected]