National Payments Corporation of India [NPCI] — Amount debited from bank -neither refunded nor credited to merchant

Mam/Sir,

I am not a very rich man who can wait for money to be transacted and deducted from my account . My transaction was not successful.

I did a transaction of amount Rs. 12547 using Paytm through my SBI account, i had to make for my Slice credit card on 10th May 2022,
it has been 28 days didnt get a refund back . it was an important transaction for me to pay on time. I have been badly pissed off.

Pls go through attachments for details to do the needful.

I contacted SBI bank and Paytm both, both of they are saying its not our fault.

I have beared a lot, so kindly avail me compensation as well with my pending amount so that my loses could be covered.
Pls sort it out, cant wait anymore.

Tulsi Kumar
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