National Payments Corporation of India [NPCI] — Can't change the linked sb account for DBTL

Respected sir/madam,
I am Sarod Roy a customer of Hindustan Petroleum Gas since a long time(Consumer Number - 606870). I want to draw your kind attention to the fact that previously I had a zero balance savings account in earstwhile Allahabad Bank, which I had linked with my lpg connection but when I went to my Bank to get a new cheque book they told me That as I had opened that savings account in the age of approx 12 years and as it's a zero balance savings account I can't get a new cheque book so they suggested me to close the savings account (zero balance) and transfer the balance amount to a normal savings bank account, so then I agreed with them and opened a new savings account( S.B. Account No. - [protected] ; IFS Code - IDIB000K742) when I became an adult and linked it with my aadhar card (DBTL). But the problem was after the merger of Allahabad Bank with Indian Bank the service of the branch became very unsatisfactory to me. So I told my H.P. Gas dealer that I want to get my lpg subsidy to my Bank of Baroda SB Account they told me that first I have to close my Indian Bank savings account first only then I can get my Bank of Baroda SB Account linked with my Aadhaar Card, so after that I have already closed my savings account in Indian Bank on 20/8/22 and withdrawn the remaining amount there. After that I have already submitted aadhar linking form to my Bank of Baroda SB Account (as my H.P. Gas dealer told me to do) but till now my aadhaar card is now seeded with my closed savings account in Indian bank. So sir/madam I can't change the linked sb account in the N.P.C.I. server through my Bank of Baroda branch.
My Bank of Baroda SB Account Number is [protected]
IFS Code - BARB0SHAMBA.
For your kind perusal I have enclosed herewith copy of my Aadhaar card and copy of cancelled cheque of my Bank of Baroda SB Account and my copy of HP. Gas L.P.G. Subscription Voucher, please help sir I am suffering and wondering to both the banks from approx 2 years ago please help me as early as possible.
Was this information helpful?
No (0)
Yes (3)
National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
Complaint comments 

Comments

Please help me I am suffering in this problem for a long tim

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    National Payments Corporation of India [NPCI]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    9%
    Complaints
    4218
    Pending
    0
    Resolved
    363
    National Payments Corporation of India [NPCI] Phone
    +91 22 2657 3150
    +91 44 2816 0700
    +91 22 4050 8500
    National Payments Corporation of India [NPCI] Address
    C-9, 8th Floor, RBI Premises, Bandra-Kurla Complex, Bandra (East), Mumbai, Maharashtra, India - 400051
    View all National Payments Corporation of India [NPCI] contact information