National Payments Corporation of India [NPCI] — Complaint about fraudulent through phonepe app.

Address:

Lower Burdhwan Compound Jatin Chandra Road, Anand Gopal Complex Lalpur Ranchi Jharkhand

Hello Sir/ Ma'am I am Shweta Baraik from Ranchi Jharkhand. Today I got a call from phonepay the numbers are (whatsapp- [protected] and [protected]) as they asked me that I won a reward of Rs 5000 from phonepay and I have to do some further process from my phonepay app. They were claiming that they belonged to the Phonepay company. Then they send a message written Rs. 1000 then they asked me to click the option but mistakenly I touched the screen and the pay option was approved which was showing on the centre of the screen. Then suddenly my money Rs1000 has been deducted from my phonepay account. But then I understood the situations and I asked them to refund my money but due to insufficient balance in my account they said they are unable to do further process and then they dismissed my call.
Sir /ma'am this is my humble request to you please help me to get my money back as I am a student and it would be a great loss for me.