National Payments Corporation of India [NPCI] — I am complaining about failed UPI transaction

I have transferred money amounting to Rs. 3500 to Ms. shipa Rani to her through Phonepy. The said amount was deducted from my account but the said amount was not received by Ms. shipa Rani. Transaction details are given below:

Sender details:
Ms. Kusum Nijhawan

Bank name: Kotak Bank,
account: [protected]
UPI;[protected]
Date;[protected]

Receiver Details:

Ms Shipa Rani
Bank: HDFC
account no: [protected]
IFSC: HDFC0000610

It is requested to resolve the above issue and Rs. 3500 in above account ([protected])