National Payments Corporation of India [NPCI] — in concern of transaction pending

Address:Rohtas, Bihar, 821112

I have paid an amount of 3000/- which deducted from my account but not deposited in customer account and shows transaction pending. My transaction id is[protected]/[protected]. The amount deducted from account no.[protected] and didn't deposit in the account of sunil kumar's account [protected], ifsc code :- bkid0005794. I have made this payment at 09:40 am on 12.02.2019.
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National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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    National Payments Corporation of India [NPCI] Phone
    +91 22 2657 3150
    +91 44 2816 0700
    +91 22 4050 8500
    National Payments Corporation of India [NPCI] Address
    C-9, 8th Floor, RBI Premises, Bandra-Kurla Complex, Bandra (East), Mumbai, Maharashtra, India - 400051
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