National Payments Corporation of India [NPCI] — Jio recharge transaction got failed Rs. 349

I had done a jio transactions for Rs. 349 on 10th sep-2019 through Gpay UPI, amount got debited from my CITI bank account and as per the Bank / Gpay UPI App they are that amount got credited the receiver bank [protected]@jio, but Jio team is saying that they are not received the amount, as well as transaction got failed, you need to check with your bank, i'm attaching here with the CITI bank reply mail for Your reference, Jio team had shared the transaction details stating that transaction got failed so check with you bank / Gpay for refund.
1. BR00037OZN2H
2. BR00037OZUQI
Kindly check & process the refund