National Payments Corporation of India [NPCI] — mapping of aadhar on portal

Address:

Mumbai City, Maharashtra

Sir,
My name is pratik gupta. My scholarship which was to come on december 2018 has been rejected due to aadhar mapping doesn't exist. But my bank account is already updated with aadhar. My scholarship was rejected multiple times. So i submitted a complaint in my scholarship department and they said ask the bank to link aadhar and mobile number and update it on npci portal as well. So again i went to my bank and they said sir everything is updated here so there must be problem on npci portal and you will have to talk to their customer service to clear from their side. So please help me by resolving this issue.
Thank you!