[Resolved]  National Payments Corporation of India [NPCI] — my complaint no. 161358 is still not resolved

Address:

Faridabad, Haryana, 121002

Sir
I am writing this because my issue is still not resolved which i lodged vide complaint id 161358 where bhim app team informed me that fund has been credited in beneficiary (Receiver) account but the same has not happened.

Sir.. Below is email correspondence with them : -

Sir
The beneficiary (Receiver) account has not received the fund.
The receiver's account has not been credited the fund.in this regard, i have requested bank also to credit the fund but without crediting the fund they also replied the same.
I have also requested bank to do the needful for resolution of my problem and credit the fund. Please issue necessary instruction to bank to credit the fund.

Regards
Bindu singh
Mob no - [protected]

On mon, 4 feb 2019 at 16:02, wrote:

madam/ dear sir,
greetings!
thanks for writing to us.
as per our records, funds has been successfully credited to the beneficiary (Receiver) account. Request you to check with the beneficiary customer and get a confirmation if he / she has received the credit or not.



thanks & regards-
npci team