National Payments Corporation of India [NPCI] — Non refund of deducted amount from bank account after transaction showing failed through phonepe.

Jan 19, 2022

Updated by babulal Singh ADVERTISEMENT

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National Payments Corporation of India [NPCI]
National Payments Corporation of India [NPCI] — Non refund of deducted amount from bank account after transaction showing failed through phonepe.
B
babulal Singh
from Sunabeda, Odisha
Jan 19, 2022
Mark as Resolved

Sir, I paid my electricity bill through phonepe on 23.12.2021 as attached below for your kind reference:
" Payment of Rs.451.22 for TP Southern Odisha Distribution Limited Electricity bill[protected] via PhonePe (Txn Id: NX21122314145984274140181) has failed. If deducted, it will be refunded within 7 - 9 working days."
I complained to consumer care phonepe on 5.1.2021 they raised ticket vide no.[protected], after that so many times I requested and complained through mail unfortunately no reply till date, I therefore request you kindly take necessary action please to refund the said deducted amount.
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National Payments Corporation of India [NPCI]
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National Payments Corporation of India [NPCI] Phone
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National Payments Corporation of India [NPCI] Website www.npci.org.in
National Payments Corporation of India [NPCI] Address C-9, 8th Floor, RBI Premises, Bandra-Kurla Complex, Bandra (East), Mumbai, Maharashtra, India - 400051
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