National Payments Corporation of India [NPCI] — NPCI status "Inactive" after changing bank account

Address:

Kannur, Kerala, 670011

Reference:
Adhar No.[protected]

Bank Branch details:
State Bank of India
Puthiyatheru
IFSC SBIN0012877

I had linked my Aadhar with Vijaya bank account where I was receiving my LPG subsidy. But this account is closed now and I submitted a fresh request in the year 2013 to my SBI branch to relink Aadhaar with my SBI account from now on. However this is still not done and therefore I am not receiving my LPG subsidy.

I had submitted my Aadhaar details in the year 2013. And as per the SBI bank this is already done from their side. However it is still not reflected in NPCI. Kindly see attached screenshot from BPCL. It says linking status is "Inactive"

As per our knowledge it looks like Bank has not taken care o[censored]ploading my new a/c details in NPCI mapper. But the bank denies any knowledge of doing any uploading. This is very disappointing and frustrating as since 2 years I am unable to change my bank a/c in NPCI!

Please let me know if there is anything to be done from my side to get this done other than contacting the branch. I have talked with bank branch multiple times with no positive outcome.