National Payments Corporation of India [NPCI] — online fraudulent transaction occur on april 5 th take action for my complaint to help me your canara bank account holders

Address: 1/129,west street mukkuttumalai tuticorin dist 627713

Respected sir,
I (V. Vignesh) am having account on canarabank kovilpatti branch. (Account number[protected]. On april 5th i got a sms 49999.00 was debited my account. And also i got an otp. But i didnt share my otp to anybody. But also amount was debited. Suddenly i called to canarabank customer care to inform that day was sunday and monday also bank leave due to mahavir jayanthi. On april 7 th morning i reported to my branch manager and also i gave a written complaint. Bank manager asked me to give a police complaint and fircopy to claim an insurance. On 7 th eve i went to my nearest police station to gave a complaint i got an csr. On 8 th morning i submitted details to my bank. Bank manager send the details to their head office. On april 21 st they replied their transaction report that amount was sent to kotak mahindra bank mumbai bandhra east branch. They reported this all happened by my debit card details. But i didnt share my otp to anybody. How it was happened i also dont know promisely. Now my bank manager sent for insurance claim. So i kindly request you to take action for help me canarabank account holders complaint will you take seriously help for us and get back my money as soon as possible i given full transaction details to you.
Thanking you,
Yours truly,
V. Vignesh.
Date 24.04.2020
Mobile number [protected]. [protected].

Please i request you to get me that account number and address of that fraud
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National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
 
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    National Payments Corporation of India [NPCI] Phone
    +91 22 2657 3150
    +91 44 2816 0700
    +91 22 4050 8500
    National Payments Corporation of India [NPCI] Address
    C-9, 8th Floor, RBI Premises, Bandra-Kurla Complex, Bandra (East), Mumbai, Maharashtra, India - 400051
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