[Resolved]  National Payments Corporation of India [NPCI] — payment done through upi transaction and not received - raise the complaint long back and no responce

I have make a payment via google pay app my money is debited from my account but not credited to beneficiary account.
Transaction happened on 30 october 2019, and the amount is 24948, google transaction id : cicagkdmr9-0iq, upi transaction id :[protected].
I have raised the issue and the google representative advise me to fill the npci form and attach my bank statement and beneficiary statement. I have submitted the same on november 13th and till now i didn't get any response from npci or if i call google the response is they are also not received any update from npci.
How long i have to wait? The amount is not small and i have to pay my bills also.
Please see this issue and give a resolution asap.

Thanks & regards,
Maneesh