National Payments Corporation of India [NPCI] — Payment failed of rs 11252 on the date of 4th may yet not reversed

Was trying to add fund in upstox through gpay and I wrongly selected unauthorized bank saraswat which was not linked with upstox that time. Amount of rs 11252. I have escalated this issue all three parties which is involved in this transactions but yet no reply. Also gpay escalated this issue to npci on behalf of me but yet no reply from npci.