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National Payments Corporation of India [NPCI]

National Payments Corporation of India [NPCI] — Payment failure

Dear NPCI team,
I had linked my aadhaar with my bank account and also checked out aadhar bank linking status in uidai website it shows that aadhar link with central bank of india dated 12/05/2022.

after that the the transaction failuer and reason is error- 96 Aadhar mapping does not exist/Aadhar number not mapped to IIn.

How does it possible and how con it resolved.

regard
ramkishore yaduwanshi
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    National Payments Corporation of India [NPCI] Phone
    +91 22 2657 3150
    +91 44 2816 0700
    +91 22 4050 8500
    National Payments Corporation of India [NPCI] Address
    C-9, 8th Floor, RBI Premises, Bandra-Kurla Complex, Bandra (East), Mumbai, Maharashtra, India - 400051
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