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[Resolved]  National Payments Corporation of India [NPCI] — payment receiving on tez - a new payment app by google

Website:Google tez

I am using google tez app from last one month today some of payment's to me send by my friend's on tez app
Those who are sending money to me money was credited into my account and after 2 min automatically debited from my account without any permission of me and its getting the message is amount debited, credit reversal i don't know why this happening up to now today i lost 234rs who will give this money that's why i decided to give compliant on this app and my bank
My bank is andhra bank
From google tez also there is no response
Andhra bank also not responding how can i get this money
My friends also not get reverse this amount
Amounts are
51
50
51
30
34
18
Please help me
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Nov 1, 2017
Complaint marked as Resolved 
National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
Oct 24, 2017
Raghu D's response Please resolve this as much as possible
Oct 31, 2017
Updated by ADITYA AMARA 18rs and 34rs are credited into my account
And remaining amounts are not credited into my account
This remaining amount get a message (amount debited, credit reversal)

Nov 01, 2017
Updated by ADITYA AMARA My all amounts are credited into my account
Thankyou
Complaint comments 
2 Comments

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Comments

Dear Customer,

We regret the inconvenience caused to you. Please reply us with your contact details and your email id to assist you further. We shall investigate and revert to you shortly.

Regards,
Andhra Bank Customer Service
Reply
ADITYA AMARA's [Complaint's author] reply, Oct 31, 2017
[email protected]
ADITYA AMARA's [Complaint's author] reply, Oct 31, 2017
8500421539
Andhra Bank Customer Care's response, Oct 31, 2017
Dear Customer,

We thank you for providing your contact details. We will update you soon.

Regards,
Andhra Bank Customer Service
ADITYA AMARA's [Complaint's author] reply, Nov 1, 2017
My problem was solved
Andhra Bank Customer Care's response, Nov 1, 2017
Dear Customer,

We have contacted you regarding your complaint and you informed that your grievance is resolved.

Regards,
Andhra Bank Customer Service
Dear SBI UPI User, your account is debited INR 10000.0 on Date[protected]:04:32 PM by UPI Ref No 72962099****

My account debited 10000rs but it didn't paid on receivers account on 23.10
2017

Please resolve and refund money as much as early...
Regards..RAGHU D
Reply

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