National Payments Corporation of India [NPCI] — Payment Transaction issue

Address:

4/1362 Muddanur road

Transaction ID: T2103171745106992427596 when send money to my friend first its get like it processing pop up it will get it will shown like two days it will debit to customer, after few days its shown like payment successful, when contact to my friend he said he will not any money to his transactions history, can you check out the complaint