National Payments Corporation of India [NPCI] — Refunding of funds

Address:Mumbai City, Maharashtra, 400063
Website:ncpi.org.in

I have transferred funds from the BHIM app and the transaction was failure but my bank account has been debited and it has not been credited to the payee account.
Since it has been more than 2 weeks my money has not been refunded to my bank account.
Name-Akash Mahato
Mobile-[protected]
Bank Name-SBI
Branch Code-06829
Account No.-[protected]
Beneficiary A/c No.-[protected]
Transaction No.[protected]
Date&Time - 02/01/2017 & 10:49:23
+2 photos
Was this information helpful?
No (0)
Yes (0)
National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
Complaint comments 

Comments

(Paytm has requested Ra's.1500.00 from you through UPI.)

I all ready pay this
But money is debit but not credit why??

Debit 11-Dec-2017
(11- Dec-2017) TO
TRANSFER 
UPI/[protected]/[protected]@icici1, 500.00
Account no.[protected]
Ifsc sbin0005422
Plz return my balance rupees1500 or also my compensation amount...

Mr.prince123456's reply, Dec 13, 2017
this is correct
UPI/734512378327/paytm@icici1, 500.00
...

(paytm has requested Rs.1500.00 from you through UPI.)

I all ready pay this
But money is debit but not credit why??

Debit 11-Dec-2017
(11- Dec-2017) TO
TRANSFER 
UPI/[protected]/[protected]@icici1, 500.00
Account no..[protected]
Ifsc: sbin0005422

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    National Payments Corporation of India [NPCI]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    9%
    Complaints
    4218
    Pending
    0
    Resolved
    363
    National Payments Corporation of India [NPCI] Phone
    +91 22 2657 3150
    +91 44 2816 0700
    +91 22 4050 8500
    National Payments Corporation of India [NPCI] Address
    C-9, 8th Floor, RBI Premises, Bandra-Kurla Complex, Bandra (East), Mumbai, Maharashtra, India - 400051
    View all National Payments Corporation of India [NPCI] contact information