National Payments Corporation of India [NPCI] — rs 2,00,000.00 reversal of wrongly transferred to kotak bank account

Address:

452014

I suresh dembla had imps transaction on 20.08.2019 from state bank of india account number [protected] market branch indore m.p.ifsc-sbin0004241 to kotak bank account [protected] annapoorna branch ifsc-kkbk0005941 name kanika motwani but by mistake amount transferred to kotak bank account number [protected] meerut u.p., the said has been lien by kotak bank on same day, and our sbi has complained on 21.08.2019 on neftrtgs.[protected]@kotak.co.in kotak bank replyed to charge back on npci-bcs, our bank sbi says they unable to locate npci-bcs portal, plz guide