National Payments Corporation of India [NPCI] — tez app complaint

I have transferred 100 to my friend on 30 october payments are in processing status but my account got debited and the amount is not credited to the beneficiaries. It's been two days the money is not refunded.
Please check the issue and refund the money.
From: shoheb patel ([protected]@okhdfcbank)
Issuer bank: syndicate bank

From: shoheb patel ([protected]@okhdfcbank)
Issuer bank: syndicate bank

To: ••••5278

Google transaction id: cicagiciiipfcg
Upi transaction id:[protected]
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    National Payments Corporation of India [NPCI] Phone
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    C-9, 8th Floor, RBI Premises, Bandra-Kurla Complex, Bandra (East), Mumbai, Maharashtra, India - 400051
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