National Payments Corporation of India [NPCI] — tez app transactions issue

Address:474008
Website:Tezz Mobile App

I made a transaction to my friend via tez app. The money got deducted from my account but the trasaction got failed. Money has not been received by the beneficiary. Upi trasaction id is[protected].
In another trasaction the money got deducted from my account but the payment is still under process and still after 3days it has not been cleared. The upi trasaction id of this transaction is[protected].
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    National Payments Corporation of India [NPCI] Phone
    +91 22 2657 3150
    +91 44 2816 0700
    +91 22 4050 8500
    National Payments Corporation of India [NPCI] Address
    C-9, 8th Floor, RBI Premises, Bandra-Kurla Complex, Bandra (East), Mumbai, Maharashtra, India - 400051
    View all National Payments Corporation of India [NPCI] contact information