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National Payments Corporation of India [NPCI]

National Payments Corporation of India [NPCI] — Transaction failed but bank account debited

Address:110037
Website:Phonepe

Transaction ID P1701061454421367890898, P1701061418051657890213, P1701061417325454228788 AND P1701061400398724228721 INR 5000.00 Each on dated 6th Jan 2017 all these transaction were failed but bank account got debited. kindly do the needful.I have crossed check with the bank. bank official replied that these transactions were made thru upi so you need to contact upi app, only they (phonepe)are responsible for the same and not the indian bank. I registered a complaint#229297 at phonepe but they are not responding. They asked me to contact NPCI.
Kindly do the needful ASAP.
Regards
KUNDAN PRASAD
[protected]
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    National Payments Corporation of India [NPCI] Phone
    +91 22 2657 3150
    +91 44 2816 0700
    +91 22 4050 8500
    National Payments Corporation of India [NPCI] Address
    C-9, 8th Floor, RBI Premises, Bandra-Kurla Complex, Bandra (East), Mumbai, Maharashtra, India - 400051
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