National Payments Corporation of India [NPCI] — transaction got cleared but money not received in destined account.

Address:	Bhopal, Madhya Pradesh, 462001
Website:	www.pharmasapiens.com

Sir i have done a transaction through my net banking on payumoney gateway whose (Payment id) transaction no. Is[protected]. I was trying to pay fees at an institute named pharma sapiens. Money was debited from my account and i got a mail that my transaction was sucessfull but at my institute my form was not forwarded beacuase they didn't get money in their account. So i request you to resolve my problem as soon as possible. I am attaching the snaps of my mail id which i got after transaction and also they said that they have issued my refund but i did not got that.
Regard abhishek deshmukh
Mail [protected]@gmail.com