National Payments Corporation of India [NPCI] — transaction in bhim app

Address:Mysore, Karnataka, 570005
Website:BHIM app

With regards to the transaction id[protected] of rs 2000 transferred to harish v [protected]@upi on 27th oct 2018, though it got credited from my account, the same is not deposited to the end users accout.

Its been 20 days since the transaction has happened, there is no updates, no reply to mail.
The online compliants wont have reply option to their non-sense solutions.
Till today im unable to reach the customer care number.
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National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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    National Payments Corporation of India [NPCI] Phone
    +91 22 2657 3150
    +91 44 2816 0700
    +91 22 4050 8500
    National Payments Corporation of India [NPCI] Address
    C-9, 8th Floor, RBI Premises, Bandra-Kurla Complex, Bandra (East), Mumbai, Maharashtra, India - 400051
    View all National Payments Corporation of India [NPCI] contact information