National Payments Corporation of India [NPCI] — Unauthorized Debit of money through my account [protected]

Address:bhiwadi

I have a SB account at INDIAN OVERSEAS BANK branch of Bhiwadi Alwar Rajasthan. Sunday at 3:17 PM three messages came on my register mobile no. That is [protected], message regarding the deduction of money through the account.

Details are as follows :

Name Ehtisam khan
IOB Account No. [protected]

15-MAR-2021 TRTR/[protected]/[protected]:17:29/FIT
TRF 10000.00 AVL BAL 16698.88

15-MAR-2021 TRTR/[protected]/[protected]:17:46/FIT
TRF 10000.00 AVL BAL 6698.88

15-MAR-2021 TRTR/[protected]/[protected]:18:03/FIT
TRF 6690.00 AVL BAL 8.88

Total Amount Debited : 26690/- ( Twenty-six thousand six hundred ninety only)

Dear sir bank says that the money is debited by biometric authentication at BC: ICI0000FA000002, Fingpay, ICICI Bank Singrauli Madhya pradesh But that day i was at bhiwadi Alwar Rajasthan, i have my own cctv footage of hotel as evidence.

the above amount has been deducted from my account without my knowledge and authorization please provide the beneficiary details and refund the same.

i attached a copy of FIR
statement
and other supporting documents
+8 photos
Was this information helpful?
No (0)
Yes (0)
National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    National Payments Corporation of India [NPCI]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    9%
    Complaints
    4218
    Pending
    0
    Resolved
    363
    National Payments Corporation of India [NPCI] Phone
    +91 22 2657 3150
    +91 44 2816 0700
    +91 22 4050 8500
    National Payments Corporation of India [NPCI] Address
    C-9, 8th Floor, RBI Premises, Bandra-Kurla Complex, Bandra (East), Mumbai, Maharashtra, India - 400051
    View all National Payments Corporation of India [NPCI] contact information