[Resolved]  National Securities Depository Limited — pan application process delay in case of n - [protected]

Address:Mumbai City, Maharashtra, 452001
Website:www.nsdl.co.in

I have filed online pan application (Attached) for the firm n p m & company on 18th april, 2018 vide acknowledgement no. N-[protected]. Thereafter, on the same day all the required documents were submitted to nsdl facilitation centre at alankit assignments limited, 109-a, 1st florr, vidyapati, 17 race course road, indore (M. P.) – 452001. It has been around 15 days now and the status of my pan application still read as “we have not yet received the supporting documents with respect to your pan application. Kindly submit the requisite documents to nsdl to enable us to process your pan application at the earliest.”
On calling the nsdl (Phone:[protected] as well as at the facilitation centre (Alankit assignments ltd., phone:[protected], the response was very bad and unsatisfying. Facilitation centre people says that they have dispatched the documents on 20th april, 2018 itself, while nsdl people says they haven’t receive them yet. On asking for courier receipt or tracking number from alankit assignments ltd., they refused to give saying they can only provide such information when asked by nsdl via email.
This is really very disappointing and slow service from nsdl as well as their facilitation centres. I should have received my pan card by now but it seems things are being taken very casually from your side.
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Jun 12, 2018
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
May 04, 2018
NSDL e-Governance Infrastructure Customer Care's response
Your PAN application is processed by NSDL and forwarded to Income Tax Department (ITD) for allotment of PAN. You may check status at https://tin.tin.nsdl.com/pantan/StatusTrack.html
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