National Travels — waiting for passengers

This bus which had to depart from cmbt at 11:45 p. M actually deaparted at 12:40 a. M saying that bus had to be filled. This a black mark symbol to your agency. My ticket number 1342856. Name:mir mahamood ali. Poor service by your cleaners who spent time by smoking. I am travelling from chennai egmore to bangalore madivala. They were also closing the boarding filled as a police car came and telling them to move. If you were to ask me to rate your service honestly 1 star service.